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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Sunday, 14 August 2011

8:35 PM

wen: Unfortunately its quite impossible to advise on a reception problem without being able to check on the reception possibilities applicable to the area of the person making the enquiry, you not having mentioned your location.

If you supply this, preferably in the form of a post code for more accuracy, then further assistance can be given.

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jb38's 7,179 posts GB flag
9:41 PM

Again no or poor signal for "multiplexes" 1, 2, A, and B after having a few hours of good signal for them all. This started happening on Thurday evening and I have no idea why.

My post code is BH22 0LT and the transmitter is Rowridge.

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Ali's 4 posts US flag
Ali's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Tuesday, 16 August 2011
David Pinfold
9:02 PM

Robert - the dissapearance of Mux 2 is due to the fact it operates in 64QAM mode and on channel 68 (at the top end of the spectrum and only transmits at 10KW ERP. After DSO (28th September as no doubt you will be aware) the power increases to 100KW and the problems will dissapear.

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David Pinfold's 1 post GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
10:36 PM

i have a question, i have a loft top aeriel and i accidently changed the way it was facing. before this i could receive all freeview channels but after i am missing multiplex 2.
Could any one help me with this? which way should my loft top aerial be facing.
i live in west London.
crystal palace is the nearest transmitter
thank you

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Raza's 1 post GB flag

11:26 PM

Raza: please provide a full (not partial) postcode (or preferably enter it in box at the top right).

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Briantist's 38,915 posts GB flag
Wednesday, 17 August 2011
8:07 PM

I have had freeview working well on all channels but there has been a few new channels added so I did a re-tune to get the other channels. I have now lost BBC 1,2 & 3. I still get BBC News, BBC 4 and CBBC. The signal on BBC News is as good as any other channel. I've tried a manual search on UHF 50 but still not getting 1,2 or 3. The aerial is mounted on the roof. The freeview is built in to the TV. Location is SP105PL Andover. Any suggestions please

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Tim's 1 post GB flag
Tim's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
Roger Elgood
9:15 PM

Second resend due to verification mistake.

Digital update failure on Thomson pvr, (LE5 5FD, 7pm 17/08/2011) Cannot get BBC1,2,3 but all OK on Humax pvr. No problems with either before update.

Please advise.

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Roger Elgood's 1 post EU flag
Roger's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
Thursday, 18 August 2011

8:18 AM

Tim: If you have a booster or amplifier, try removing it from your system. If you don't, you may have to fit an attenuator. Also check the Single frequency interference | - independent free digital TV advice page.

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Briantist's 38,915 posts GB flag
1:44 PM

I am about to buy a freeview set top box with the approach of the switch off of the analogue signal.
But my TV system at the moment allows me to send both SKY digital and terrestrial signals around the house by way of a loft amplifier.
Will there be any interference or reception issues if I simply put the Freeview output signal into the amplifier to replace the analogue signal?

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danny's 1 post GB flag
bruce moore
2:34 PM

Since tuesday we have lost all the package of BBC channels. We have tried to rescan channels to no joy.
We had a new aerial installed last november and the tv's all have integral freeview built in.
Post code is LE67 9UN

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bruce moore's 1 post GB flag
bruce's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
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