menuMENU    UK Free TV logo Help!



Click to see updates

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem mig
published on UK Free TV

The problem could be one of:

- the aerial has been moved or damaged;

- the cables or connectors that connect the digibox to the aerial are damaged;

- the digibox has broken.

If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?

All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have a Durabrand cg5660-m and I need the lock key code!2
What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca4
My high gain aerial can't get all the Freeview channels I expected5
What are the aerial types about? Are they high-gain?6

Wednesday, 14 December 2011
Saturday, 17 December 2011
5:15 PM

My aerial is roof mounted & 7 years old.
10 days ago, I had all freeview channels. In the last 10 days every day I have received different channels. As of last night/today - I HAVE NO channels.
Everything is still happily connected & I have rebooted all receivers & TV sets.
What has happened to the signal?
When will it be fixed?
The digital map on this site shows my postcode as grey - meaning NO SIGNAL. Why has this happened - HOW CAN IT BE FIXED?
Many Thanks

link to this comment
Alison's 1 post GB flag
Alison's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Monday, 19 December 2011
8:12 PM

Hello, I'm not sure if anyone can help but some advice would be really appreciated.

I have a LG TV with inbuilt Digital Freeview. It has no analogue option to test.

I have a shared externtal aerial. It was replaced in July this year. My neighbours don't seem to have any problems.

In September I lost my Freeview channels. In October, I lost ITV channels. In late Nov I lost all BBC's. I've checked and changed the cable, I've plugged my TV into a Digital Box and tried a friends TV. I've had the aerial fitting in my flat looked at. Nothing is faulty but I have no picture. Is it likely to be the new aerial? Many thanks, Jen

link to this comment
Jen's 1 post GB flag
Jen's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Tuesday, 20 December 2011

8:16 AM

Jen: It could be the cable that connects your aerial point to the TV, or it could be the tuner in the TV.

If it's the "fly lead", just replace it.

If it's the tuner then you could confirm this by borrowing a Freeview box and seeing if that works.

link to this comment
Briantist's 38,910 posts GB flag
Wednesday, 21 December 2011
Monday, 26 December 2011
8:28 PM

I am moving off cable tv and would like to use freeview. I'm not picking up any freeview channels, and the signal strength is showing as 30%. I am using an external aerial fixed on the roof. Should I get a new aerial fitted or should I go for freesat?

link to this comment
Jonathan's 1 post GB flag
Jonathan's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Dave Lindsay

8:52 PM

Jonathan: The answer could be neither as you may well be picking up the low power pre-switchover signal.

If you have a 30% signal strength but 100% quality, then there is no issue and the boost in transmission power when switchover occurs will give you more of a margin (signal strength above which your receiver starts to work).

Which transmitter is your aerial directed at? If you don't know, then what direction is it pointing in and is it horizontal or vertical?

If it's the Gravesend relay (208 degrees, aerial vertical) then you will only get the main Public Sector Broadcaster (PSB) multiplexes. Also if this is the case then anything digital you are picking up now is not coming from Gravesend, so you would probably be best advised to have another aerial fitted which is directed at one of the main transmitting stations (probably Crystal Palace).

link to this comment
Dave Lindsay's 5,724 posts GB flag
Tuesday, 3 January 2012
Deerk Bender
2:36 PM

RH11 8UJ. No signal at my address 34 Petworth court. Can you tell me what is the problem and when it is going to be fixed.

link to this comment
Deerk Bender's 1 post GB flag
Deerk's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Sunday, 25 March 2012
Neil Stanley
11:28 PM


Every evening about 20:00 I lose Freeview channels 3,4,5,6,13, plus others.
This occurs on 4 different TV's. Two TV's have set top boxes, One TV has built in Freeview and the other TV has a Philips Freeview digital recorder connected.
After an hour or so service returns. BBC channels are never affected.

Is anybody else affected like this? Area is Essex - CM11 1BU.


link to this comment
Neil Stanley's 1 post GB flag
Neil's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
Tuesday, 27 March 2012
Dave Shaw
10:51 PM

I am also getting the same problem as Neil. I am in ME12 1TF (sheppey) and my problem is at around 20:00 aswell. Does anyone know why this is? I can still receive BBC channels fine. (51.4408,0.7677) 

link to this comment
Dave Shaw's 1 post GB flag
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.