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I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem mig
published on UK Free TV

The problem could be one of:

- the aerial has been moved or damaged;

- the cables or connectors that connect the digibox to the aerial are damaged;

- the digibox has broken.

If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?



All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o1
I have a Durabrand cg5660-m and I need the lock key code!2
What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca4
My high gain aerial can't get all the Freeview channels I expected5
What are the aerial types about? Are they high-gain?6

Comments
Friday, 26 February 2016
M
MikeB
sentiment_very_satisfiedPlatinum

11:37 PM

paul reynolds: If you have a power cut, then nothing should work, including your TV. If you have a booster in the roof, and power has been restored, then possibly its failed. If you don't, then logically, there is no connection between the power cut and your loss of signal, since, as you point out, the Hannington transmitter seems to be working fine (ask a neighbour to check).

Almost certainly you have a problem with your aerial system. It might be as simple as a broken cable in the roof, but if the transmitter is fine, how can it be anything else?

You can go up yourself, or pay someone 55 quid, but it sounds like the problem is somewhere in the loft.

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MikeB's 2,579 posts GB flag
Sunday, 28 February 2016
J
John hagen
9:52 PM

Hi mike b
I have recently paid a tv erector 50 to change two antennas pointing towards storten community
Aerial in Wallasey on the Wirral vertical because where we live right behind whiston hospital in whiston
Prescot and cannot get a signal from winter hill I'm having a lot of trouble tuning I have lost channels 3 4 5 6 and others higher up the list can you advice me what to do.
John hagen

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John hagen's 2 posts GB flag
Saturday, 5 March 2016
P
Peter Hewis
10:54 AM

We live in Yarnton north of Oxford and for several days Freeview has been unavailable on our TV. On trying to update we get the message to check our aerial but I don't think there is anything wrong with the aerial. Are there any problems with our local transmitter which I think is Beckley.

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Peter Hewis's 1 post GB flag
MikeP
sentiment_very_satisfiedPlatinum

10:12 PM
Maldon

Peter Hewis:

If you give a full post code that will enable you, and us, to determine which is the best transmitter for your location.

I'm not aware of there being any problems with the main Oxford transmitter at present.


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MikeP's 3,056 posts GB flag
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Sunday, 20 March 2016
J
Jeff Kitchen
2:52 PM

Hi, we have never had any problems with Freeview signal, however a couple of weeks ago it went off about 8pm and displayed " no signal " on the screen. The morning after it was back as good as ever! - this is now a regular occurrence, off in the evening and back on the next morning. Any ideas would be welcome, I presume that an aerial or cable problem would show all the time?

Jeff

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MikeP
sentiment_very_satisfiedPlatinum

10:10 PM
Trowbridge

Jeff Kitchen:

It would be very helpful if you would give a post code, or one of a very nearby shop, etc. Reason being that there are over 1000 transmitters in use currently and your location in relation to the preferred transmitter being important in case there are any obstructions affecting the signal.

Problems with cables and connectors do not show the same all the time but can vary with weather and temperature conditions.


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MikeP's 3,056 posts GB flag
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Tuesday, 5 April 2016
D
denis
7:14 PM
London

My TV just flahes up No Signal . Last night on main terrestrial BBC1 and 2 but I could reception further down the line. Now eveything including Sky on Ch 82 for example isn;t working. Post Code SW1V 4AF

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M
MikeB
sentiment_very_satisfiedPlatinum

11:03 PM

denis: Check your system - your very close to Crystal Palace, so its not lack of signal, probably a break in a cable or something.

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MikeB's 2,579 posts GB flag
Thursday, 14 April 2016
S
Samantha
12:22 PM
Warminster

I have the same problem with my Freeview.

ba12 9qp has not had anything but no signal for nearly 2 weeks on Freeview. i can only watch TV through my mobile connection, which is a pain.

i tried retuning a few times even with antenna cable unplugged to see if this solved problem, but nothing. any advice before i go crazy with boredom

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Samantha's 1 post GB flag
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J
jb38
sentiment_very_satisfiedPlatinum

11:55 PM

Samantha: The Mendip transmitter is presently listed on the engineering page with the status of "possible weak signal", this being the most likely reason for your problem.

However, if you have been unable to receive Freeview for nearly two weeks now, then your aerial system requires checking-out, as transmitters are never down for any more than a few hours in any one day.

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jb38's 7,179 posts GB flag
Tuesday, 10 May 2016
G
graham Fry
4:17 PM

Hello, I have no signal, please advise if this is a transmitter problem, I'm in the TD8 area

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graham Fry's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

4:55 PM

graham Fry: The Jedburgh transmitter is presently listed on the "Planned Engineering Works" page with the status of "Possible service interruptions", this being applicable as from yesterday 9th, the frequency or duration of the work not stated.

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jb38's 7,179 posts GB flag
Tuesday, 17 May 2016
H
Hilary
11:38 AM

I have six rooms connected to freeview and the signal has failed on all of them today. I am in G83 area

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Hilary's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

9:11 PM

Hilary: We have no idea where you are, but it sounds like the aerial system is duff. Check between where the TV's split off and the aerial.

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J
jb38
sentiment_very_satisfiedPlatinum

9:23 PM

Hilary: In addition to that said by MikeB. If the aerial outlet sockets in your six rooms are all connected into a powered distribution amplifier, which of course is the norm, then check that the power supply to same has not been accidentally switched off. If though it hasnt, then either the distribution amplifiers internal power unit has failed, or the problem is caused by a defect in your aerial system.



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jb38's 7,179 posts GB flag
Thursday, 19 May 2016
S
shona McTague
7:20 PM

Hi there, my my mum's signal has went we are in Glasgow g13 area, please advise

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shona McTague's 1 post GB flag
Friday, 3 June 2016
C
Colin Miller
9:16 PM

Hi

We're in EH14 just outside Edinburgh and we've had no channels since yesterday early evening. Have just tried a new aerial amplifier but made no difference, no signal on three TV's.

Any clues appreciated the Craigkelly transmitter is apparently reporting no problems.

Thanks

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Colin Miller's 1 post GB flag
Saturday, 4 June 2016
MikeP
sentiment_very_satisfiedPlatinum

7:16 PM

Colin Millar:

We really need a full post code, not just the first part. Then we can see precisely what reception should be like in your location.

There could be many suspected causes, broken aerial cable, fuse failed in the supply to the aerial amplifier, communal aerial failed, etc, etc ...

Can you clarify whilst giving the post code whether the aerial mentioned only feeds your home and no other, that the aerial is still in the same position as previously. Have you tried one of the TVs being fed directly from the aerial?



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MikeP's 3,056 posts GB flag
K
Keith Davies
10:35 PM
Kirkcaldy

I'm in the Craigkelly reception area too (KY2 6TP) and although everything was fine last night, I switched on today to find that there's no signal. I've tried re-tuning the HDD recorder I channel my signal through but it's detecting no Freeview signals at all.
There's nothing wrong with the HDD as I can still channel my Sky box signal through it and record OK. The aerial in my loft is only a couple of years old so I can't imagine that's the problem.
Any ideas?

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Sunday, 5 June 2016
M
MikeB
sentiment_very_satisfiedPlatinum

12:29 AM

Keith Davies: If the transmitter is fine, then its you. Classic answer - the aerial lead has fallen out. But it could be more serious than that - broken wire coming down from aerial, etc. Just because its only a cuple of years old does not mean that part of it cannot fail. Follow the signal path up and at some pint you'' see what the problem is.

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MikeB's 2,579 posts GB flag
K
KMJ,Derby
sentiment_satisfiedGold

3:12 PM

Keith Davies: After checking the William Hepburn's tropospheric ducting forecast for Northern Europe it would appear that your reception could be affected by out of area signals travelling further than normal, resulting in interference to your normal services. Rumster Forest and Rosemarkie both use frequencies received from Craigkelly and reception of transmissions from Norway is another possibility. In the event that alternative signals were present when you retuned you could have replaced your normal channels with a selection that don't work. (All DTT from Norway is MPEG4, so would need a Freeview HD tuner to decode it if it was receivable at your location) When conditions return to normal you would then need to carry out another retune to restore the correct channel list.

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KMJ,Derby's 1,811 posts GB flag
M
Maureen Ranger
9:33 PM

Hello, I am in Kirby Cross, Frinton-on-Sea, Essex and I get my signal from either Clacton or Sudbury. At about 9pm on Sunday 5th June 2016 my picture on BBC1 started to break up followed by other channels. I have retuned and all stations from 1 to 10 have disappeared from the listing and cannot get a picture. 10 mins later the rest disappeared and whilst we can get some channels they keep breaking up. Cannot find anything wrong with connections on aerial, T.V cables etc. Nothing reported on any of the sites, although I do see that Clacton was supposed to be out this morning between 02.44 and 02.54.

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Maureen Ranger's 3 posts GB flag
B
Beverley hall
9:36 PM

Hi, we live in seaham, co durham and have had no service all day? Any help would be appreciated, many thanks Beverley Hall

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Beverley hall's 1 post GB flag
C
Clive Doloughan
9:56 PM

My signal in Willington has been on & off all evening now there is no signal. I have checked leads & tuner & all appear to be ok.

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Clive Doloughan's 1 post GB flag
Monday, 6 June 2016
P
Paul
12:19 AM

Clive Doloughan: Don't panic! We have the same problem here, just south of Peterborough. Sandy Heath signal strength is very poor tonight. Probably just atmospherics.

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Paul's 2 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

2:59 PM

Maureen, Beverley, Clive and Paul, et al:

These problems are almost certainly due to the warm weather. It is a natural and well known phenomenon so a little patience is warranted. Do *not* retune your TV equipment.


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MikeP's 3,056 posts GB flag
Tuesday, 7 June 2016
M
Mike
9:57 AM

I have 5 TV sets around the home, all were working via my aerial. The main set also has Sky. All TV's have free sat built in. For the past week I have been unable to get BBC1, BBC2, BBC news on 3 of the sets. I can get these on my main set via Sky at the moment ,however trees are my problem with Sky, cannot get the dish any higher. So I have to revert to my aerial which points to the Bromsgrove Transmitter. I have tried to retune with no success. Digital UK say there are problems with the Bromsgrove Transmitter, according to the internet there are no problems. Any suggestions?

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Mike's 1 post GB flag
T
The Turtle
10:10 AM

Mike: I live in LE1 2AU . woke up to no signal at all, ran auto tune and no channel is available. Last night it was working fine. No idea wot the problem could be.

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The Turtle's 1 post GB flag
R
Richard Cooper
sentiment_satisfiedGold

10:29 AM
Norwich

Mike: Hi Mike. There are no issues or engineering work specifically associated with the Bromsgrove transmitter at present. I wonder if you are suffering from the same problem that has been affecting thousands of viewers since Sunday evening which is co-channel interference due to high atmospheric pressure? This can have the effect of making your Freeview equipment 'think' that there is no signal and cause it to display a 'No signal' message on the screen. Assuming that you have checked all of the obvious things like aerial lead connections, etc., all you can do is to wait until lower pressure atmospheric conditions prevail again. If I were you, I would keep a regular check on the weather forecast in the newspaper or online if you're also experiencing radio interference, so you can gain some idea as to when you can watch Freeview from Bromsgrove again satisfactorily. I gather that in general, Bromsgrove has been a pretty good transmitter, although it's a pity it doesn't carry multiplex COM 7 which has extra HD channels on it. All the best, Richard, Norwich.

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R
Richard Cooper
sentiment_satisfiedGold

10:38 AM
Norwich

The Turtle: Good morning to The Turtle. I am assuming you are using the Waltham transmitter going by your postcode. There are no planned engineering works for Waltham today and so I imagine your equipment is suffering from the high atmospheric pressure conditions that have been plaguing thousands of viewers since Sunday evening. You'll be able to pick up all your usual channels once we are under the influence of lower pressure conditions, hopefully later in the week. Richard, Norwich. PS I assume you have checked all of the obvious things, like aerial lead and plug connections, etc. Also, ask your neighbours if they have the same problem, as that would then eliminate your equipment from the enquiry!

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MikeP
sentiment_very_satisfiedPlatinum

1:41 PM

The Turtle:

Under the current weather conditions, you should *not* have retuned your TV set, all that will do is empty the tuner's memory of what channels you used to have, hence no channels found! You need to wait until the warm weather changes to something cooler, and perhaps wetter, and then try a retune again. These weather conditions have been known for more than 60 years to cause reception problems, it's why Radio Luxembourg (Wonderful 208! as was) faded worse during the summer.



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MikeP's 3,056 posts GB flag
Wednesday, 8 June 2016
G
Gussie
7:17 PM

Please could someone tell me if there is any engineering work going on for penrhiw road Swansea concerning the televisons

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Gussie's 1 post GB flag
Friday, 10 June 2016
MikeP
sentiment_very_satisfiedPlatinum

12:25 AM

Gussie:

A full post code is essential so we can look at where you are in relation to the many transmitters in use.



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MikeP's 3,056 posts GB flag
Saturday, 25 June 2016
C
Carol Cusack
8:29 PM

I am getting the no signal message on our tv. Mk13
7LA?

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Carol Cusack's 1 post GB flag
R
Richard Cooper
sentiment_satisfiedGold

9:10 PM
Norwich

Carol Cusack : Hi Carol. Thank you for supplying your full postcode. This has enabled me to check the transmitter(s). There are no faults or works going on at any of the transmitters that could serve you and so the issue must be down to you. Firstly, pop outside and check your aerial points the same way as all of your neighbours' aerials. Then, is it possible that a child or a pet has knocked into the aerial lead where it feeds your tv, or maybe the lead has been accidentally pulled and the connection between the lead and its plug has become loose either at the tv end or the end which plugs into the wall-plate. Check these things, then if necessary, do a re-tune. Rememember that if you do a full re-tune you will lose any favourite channes or recording timer settings. I hope the tips will be of assistance and I'm sorry it took me 40 minutes to reply! Richard in Norwich. PS Let me know how you get on!

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Sunday, 26 June 2016
N
Nick Gross
12:08 PM
Lyndhurst

Good morning. For some weeks now I have been receiving weak or no signal (or a very badly broken up signal) on both my Samsung TVs. I am in postcode SO40 7AF, so I should be picking up Rowridge. The ariel is fine, as my Humax PVR works perfectly well, as does my BT Youview SD box. I'be tried resetting the TVs, auto tune without the aerial in before a full auto tune with the aerial back in, and manual tuning - nothing fixes the problem. Mostly (except once) channel 24 picks up channels in the 800 numbers, which I suspect may be part of the problem. Any thoughts gratefully received!

Regards

Nick

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R
Richard Cooper
sentiment_satisfiedGold

12:37 PM
Norwich

Nick Gross: Hi, Nick. I note that UHF channel 24 is the channel Rowridge uses for the main SD PSB1 or BBCA multiplex and so if your aerial is of the correct type is in good condition and is correctly aimed at Rowridge, your receiving equipment should treat reception of channel 24 as a PRIMARY channel and not a secondary channel ( it is secondary channels, usually from a different transmitter that one would expect to be found in the 800s).In my experience it is sometimes necessary to retune TWICE with the aerial connected back in, in order to get all channels back with the correct logical channel numbers (LCNs).Give this a try in the first instance. Obviously I'd assume you've checked EVERYTHING for loose or dodgy connections! It would be interesting to know how your Youview SD box and Humax PVR get their signals and how these two pieces of equipment are connected to your tv set, as any other respondents to your post may well wish to know too. Hear from you soon , after you've checked all connections and re-tuned again, Richard, Norwich.

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Wednesday, 27 July 2016
K
kk
7:19 PM

Just lost all my channels on the tv suddenly, tried to retune, switched on off,changed aerial etc, nothing works, it keep showing need to connect to the aerial
which is connected. can someone help pls what is going on?

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kk's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

9:43 PM

kk: The TV is telling you that your aerial system is kaput - there is obviously a break somewhere.

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MikeB's 2,579 posts GB flag
F
Finn
10:41 PM

Much to my surprise Midhurst has started broadcasting BBC FOUR HD today! Or has my PVR picked up another transmitter?

After switching it on it gave an error that I had lost all channels and forced me to re-tune, after which I can now view BBC FOUR HD! I've waited a few years for that, so very excited.

Had this been announced in advance?

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Finn's 5 posts GB flag
F
Finn
10:47 PM

Oh well, turns out that this is a reshuffle for the Olympics :-(:


Olympics: Changes to BBC services on Freeview - a516digital


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Finn's 5 posts GB flag
Saturday, 17 September 2016
H
Hannah Owen
5:45 PM

I live on the and edge of Cholsey and from yesterday evening I have had no signal on any of my TVs. I have unplugged and retuned but nothing. Any ideas why this might be happening and how to fix? Thanks Hannah

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Hannah Owen's 1 post GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

7:08 PM

Hannah Owen : Retuning was a bad idea as you've now wiped out all the channels that were tuned on your TV. You'll have to keep retuning periodically until your channels return as you'll have no other way of knowing when they are working again, unless you have another TV or box connected to the same aerial which is still tuned.

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StevensOnln1's 3,695 posts GB flag
Saturday, 1 October 2016
G
Gill
6:38 AM

We have had no signal since yesterday morning, we live near Cromer and Tacolneston is our receiver.

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Gill's 1 post GB flag
Sunday, 2 October 2016
MikeP
sentiment_very_satisfiedPlatinum

5:26 PM

Gill:

To be able to help we need a full post code, near Cromer is not accurate enough to determine reception conditions. I presume you mean that Tacolneston is your nearest transmitter, but that does not necessarily mean you get your TV signals from there.

One thing you can do is to check with neighbours to see if their Freeview reception has been affected. If their's has not, then that suggests there may be a problem with your installation. If so, start by checking visually that the aerial is still mounted as it should be, then check all the cabling (including the short coaxial flylead from the wall socket into the aerial input socket of your equipment. If in doubt about that, replace it as they are very cheap.



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MikeP's 3,056 posts GB flag
Wednesday, 26 October 2016
K
Kelly
2:25 PM

Some channels 3 to 8 have been going out of tune on my TV's for the past couple of weeks. Now it just comes up no signal or weak signal. The signal seem slightly better during the day. I have tried retuning I lost the channels completely but managed to get them back but just not watchable.

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Kelly's 7 posts GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

4:33 PM

Kelly: Please provide a postcode so we can see which transmitter you're using. Retuning will not fix signal problems and can make things worse by deleting channels making it harder to tell when the problem has been fixed.

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StevensOnln1's 3,695 posts GB flag
B
ben
7:54 PM
Barry

hi

i have lost all signal with my built in digital tv. tried re tuning, still no luck, checked cable its fine. can you see if wenvoe mast is having any work done which may affect this?

cf62 8jg is the postcode

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ben's 1 post GB flag
ben's: ...
K
Kelly
9:22 PM
Lancaster

Kelly: I have just been through all my channels the following ones are pixelating it hasn't com up lost signal tonight. ITV, CH4, CH5, ITV2, CH4+1, Film4, 20 Drama, ITV4, E4, 30 5Star, ITV+1. I have no channel 7 or 8 I must have lost them when I retuned. ITV and ITV+1 are by far the worst. I had ITV on at 16.30 it seems to get much worse at night.

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Kelly's 7 posts GB flag
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J
jb38
sentiment_very_satisfiedPlatinum

11:53 PM

ben: No work of an engineering nature is presently taking place at the Wenvoe transmitter site, however the tropospheric ducting maps indicate that high pressure zones are presently sweeping across many areas in the Western side of the UK and this might well be the cause of your problem, as the posting following your own from Kelly - Lancaster reports problems of a similar nature.

Nothing can really be done to help alleviate that type of problem except to wait until the situation improves, although in your particular case retuning at frequent intervals will be required to know if it has, as your action of retuning will have deleted everything stored in the tuner.

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jb38's 7,179 posts GB flag
Thursday, 27 October 2016
J
jb38
sentiment_very_satisfiedPlatinum

12:18 AM

Kelly: Please refer to my reply to ben in the posting following your own, as problems you are also experiencing is most likely to be atmospheric pressure related.

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K
Kelly
10:22 AM
Lancaster

Hi Ben,
Kelly Lancaster is me. So this is something I just have to wait out?

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MikeP
sentiment_very_satisfiedPlatinum

12:26 PM

Kelly and Ben:

Yes, patience is a virtue with these natural phenomenon. They occur every year and depend entirely on the atmospheric conditions and have been known about for more than fifty years. But, as they are natural events there is nothing anyone can do about it, so we have to be patient until the weather patterns change.



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K
Kelly
2:59 PM
Lancaster

jb38: Hi Ben
Thank you for you for the information.

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Saturday, 29 October 2016
Wednesday, 14 December 2016
C
Cynthia
7:44 PM

I left box on guide all night. Next day it had frozen.I have rebooted it 3 times but still stuck on Waking up !

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Cynthia's 1 post GB flag
Thursday, 15 December 2016
MikeP
sentiment_very_satisfiedPlatinum

2:45 PM

Cynthia:

What box are you meaning? Many Sky or Freeview set top boxes need to be disconnected from the mains for at least 5 minutes before plugging in again and allowing it to reset. Try that next by removing the mains plug from the wall socket for a minimum of 5 minutes, then plug it in again and wait aniother 5 minutes whilst it resets. Then try turning it on with the remote control and see what you get.



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MikeP's 3,056 posts GB flag
Saturday, 15 April 2017
H
Helen francis
6:12 PM

I live in a retirement flat

Sp47jx
22 flats and none have tv reception
Other homes in the vicinity report freeview failure
Please help
H F

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Helen francis's 2 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

9:46 PM

Heken Francis:

Contact the management of your retirement home as they are responsible for the maintenance of the aerial system. They will be able to check whether the problem is in their aerialsystem or is due some external cause.



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MikeP's 3,056 posts GB flag
Friday, 12 May 2017
N
N/A
12:29 AM

Just bought a bush 1TB freeview recorder on 25th March on 10th may it stopped working tried everything but it doesn't work

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N/A's 12 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

9:01 AM
Trowbridge

N/A:

Disconnect the mains supply to the box for at least 5 minutes. Then reconnect it and wait a further 5 minutes whilst it sets itself up again. Then check whether it is working.

If it is not then return it to where you bought it so they can check it and repair/replace it as needed. Under the current consumer legislation they are responsible for ensuring it works (not the manufacturer) and replacing it if it has failed.



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MikeP's 3,056 posts GB flag
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Tuesday, 23 May 2017
A
Annie
10:02 AM

I know a number of people in the machynlleth area that are experiencing poor or no reception. The transmitter website states there are not technical problems but I know at least 5 people with this problem which has been occurring over the last couple of weeks.
Please advise

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M
MikeB
sentiment_very_satisfiedPlatinum

11:20 AM

Annie: Although there can be unresolved or unrecognised technical issues, they tend to sorted out fairly quickly.

On the other hand, I have no idea what transmitter your using, what might between any of the people you've mentioned and the transmitter (are they using the correct one?), the state of their aerial systems, etc.

Put it this way - if only 1 out of a 1000 people are having a 'problem' with their TV reception (whatever that might actually mean), then in even a small catchment like a light transmitter of say 10k, thats 10 people have a problem - and you might have spoke to half of them.
Add stuff like weather, and there are lots of variables. But the chances are it their systems, and there probably isn't a common cause.

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MikeB's 2,579 posts GB flag
Friday, 26 May 2017
B
barbara fascione
9:51 PM

We have lost all tv channels. We have retuned and taken out arial lead and retuned lots of times, but no joy. Our transmitter is Sutton Coldfield, am wondering if any maintenance work is going on?

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barbara fascione's 1 post GB flag
Monday, 19 June 2017
S
Scott W Ashworth
1:27 AM

I keep losing channel 5 during the day, but right at this min I've lost most of the channels like 1 2 3 4 but mostly the main channels, I have a free view box which records and pauses like a sky box, my transmitter is winter hill but they say no probs, plz help

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Scott W Ashworth's 4 posts GB flag
MikeP
sentiment_very_satisfiedPlatinum

10:47 AM

Scott W Ashworth:

Please check all your aerial connections, a poor connection is the most common cause of such problems.



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MikeP's 3,056 posts GB flag
Monday, 26 June 2017
S
Sue Huskisson
12:57 PM

Our main tv in the lounge has perfect reception. We have a small tv in the kitchen which runs off the same aerial. This has always been good but has suddenly stopped receiving half the channels. I have retuned the TVs and the Goodman's recording box several times but it's still the same. We are on the Waltham transmitter and I've checked for any problems.

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StevensOnln1
sentiment_very_satisfiedPlatinum

2:06 PM

Sue Huskisson: Retuning will never fix a problem with a weak or non existent signal as the TV was already correctly tuned and all you've achieved is to potentially delete the missing channels. If both TVs are fed from the same aerial but one isn't working then you have a fault with the cable going from the splitter/amplifier to that TV. If you've checked all the cabling and connections yourself without success then it's time to call in a professional.

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StevensOnln1's 3,695 posts GB flag
Thursday, 27 July 2017
G
george steele
12:33 PM
Stirling

I have signal lost on all channels for several days at a time it then comes back which would suggest it`s not my antenna or connections that are at fault, I`m on the Craigkelly transmitter, post code FK8 3TQ, Aberfoyle.
Regards,
George Steele.

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george steele's 2 posts GB flag
george's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
Friday, 28 July 2017
MikeP
sentiment_very_satisfiedPlatinum

10:35 AM

George Steele:

As previously stated elsewhere, Aberfoyle is poorly served by any Freeview transmitter. The coverage around Aberfot=yle from the Craigkelly transmitter is very patchy, see the map at https://ukfree.tv/transmi…lly.

That being the case, your reception from either Craigkelly or Darvel will be unreliable at best.

Your best option is Freesat providing you can have a dish of adequate size, at least 75cm (anything smaller would be very unreliable in rain or snow), mounted so as to have a clear view towards the satellite orbital position. Freesat carries almost the same range of channels as Freeview and it also a non-subscription service but a TV Licence is still required.



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MikeP's 3,056 posts GB flag
Friday, 4 August 2017
D
dan
11:32 AM

i have a signal booster on my main tv to a splitter thats connecting a tv in a bedroom with 15metres of cable,some channels in bedroom freeview missing,can i fit a second booster to bedroom tv,good signal on main tv,

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dan's 1 post GB flag
M
MikeB
sentiment_very_satisfiedPlatinum

11:59 AM
Peterborough

dan: A) check your signal strength
b) Check the cable is properly connected
c) Check that the Tv can get the missing channels
d) check that you need a booster at all

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MikeB's 2,579 posts GB flag
MikeB's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Saturday, 2 September 2017
A
Alan Merryweather
12:13 PM

In the old folk's complex I live in in Cirencester (Daglingwort transmitter), 50 of us, there is no TV signal from Daglingworth, but in the next block it's OK. I can't see the connecton but some security lights have failed and automatic door entry systems are not working. PLease comment

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Alan Merryweather's 2 posts GB flag
A
Alan Merryweather
12:23 PM

Apropos prev comment. I have just discovered that the aerial is subject to mains input and a trip switch had operated. All OK now.

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Alan Merryweather's 2 posts GB flag
Tuesday, 26 September 2017
M
manda
9:14 PM

hello, i have sky satellite dish and manhattan freeview box. I had been watching freeview perfectly but since some months, there is no signal. I live in plumstead area, se18 and my dish is still facing towards crystal palace. is it i need to face it towards woolwich?

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manda's 1 post GB flag
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MikeB
sentiment_very_satisfiedPlatinum

10:47 PM

manda: The sky dish and the freeview box wont work together, and the dish has to be pointed at a point somewhere above the Congo. In short, your dish has nothing to do with your freeview signal.
Best guess? The aerial you have (which should be pointing to Crystal Palace, since its very powerful) isn't working properly, and you need to get it checked.

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MikeB's 2,579 posts GB flag
Saturday, 30 September 2017
D
Deb Urwin
6:29 PM

Can not get ch 21 and ch 51 is poor. Tried manual retune and nothing happened.

Mrs d urwin

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Deb Urwin's 3 posts GB flag
Sunday, 1 October 2017
MikeP
sentiment_very_satisfiedPlatinum

5:57 PM

Deb Urwin:

We need a full post code for you location to examine what the signal reception conditions are like there.



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MikeP's 3,056 posts GB flag
Saturday, 21 October 2017
S
StevensOnln1
sentiment_very_satisfiedPlatinum

7:12 PM

David: There are no problems currently reported for the Croyde transmitter. Have you checked for any loose or damaged cables or connections behind your TV? Do not attempt to retune as this will just delete all of your channels if you have no signal and will not fix the problem.

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StevensOnln1's 3,695 posts GB flag
Wednesday, 1 November 2017
K
Karen Mitchell
9:35 AM

I have lost all signal to all channels on my digital tv. Does anyone know if there is a problem with the Emley Moor transmitter that I think covers our area.

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Karen Mitchell's 1 post GB flag
A
Ann Lock
9:47 AM

Bickleigh Tiverton. For the last 10 days or so we've had intermittent bbc. Today we cannot get any channels or radio. Your web site says no problems please update it!! Obviously there's big problems!!!

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Ann Lock's 1 post GB flag
MikeP
sentiment_very_satisfiedPlatinum

6:44 PM

To all

From The Wrekin pages today

"This is very likely caused by the high atmospheric pressure affecting various parts of the country, causing lift conditions which allow signals from distant transmitters which cannot normally be received to interfere with the signals from the transmitter you normally use. Do not attempt to retune as this will delete all of your channels which are already correctly tuned. As this is an entirely natural phenomenon, all you can do is wait for the atmospheric conditions to return to normal."



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MikeP's 3,056 posts GB flag
Thursday, 9 November 2017
J
John Menzies
2:42 PM

I h ave no signal at Figheldean. SP48JP again, it went off this morning around 8.30 until around midday,
It then has gone off again at around 2.30,
When can I expect it to come back again ?

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John Menzies's 1 post GB flag
D
Dennis G
4:02 PM

I am unable to get a digital aerial signal in Salisbury. Set was fine at 0830 this morning
Have tried the recommended reset procedure to no avail. I think work was being done on Salisbury tx today. Is this a possible cause?
?

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Dennis G's 1 post GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

4:20 PM

Dennis G: According to the Salisbury transmitter page there is engineering work taking place there today. Retuning was a bad ideas as you've now deleted all of your channels which were already correctly tuned, therefore you will need to retune again to restore your channels once the transmitter is back on air.

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StevensOnln1's 3,695 posts GB flag
Thursday, 4 January 2018
B
Bill McKay
12:59 PM

My freeview keeps dropping out showing No signal on my tv screen .Does anyone know of reception poblems and their possible. cause in the Milton Keynes area . Thanks for any help you can give .

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Bill McKay's 1 post GB flag
MikeP
sentiment_very_satisfiedPlatinum

10:17 PM

Bill McKay:

It all depends on where you live exactly, Milton Keynes is too large an area for us to give any meaningful advice. So please provide a full post code.



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MikeP's 3,056 posts GB flag
Thursday, 15 February 2018
R
rob fidler
1:29 PM

I currently don't have a signal have lost all channels in the Basingstoke area.

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rob fidler's 2 posts GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

2:27 PM

rob fidler: Start by checking for any loose or damaged cables or connections behind your TV and do not attempt to retune. Please provide a full postcode so that we can see which transmitter you're using and where you are in relation to it etc.

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StevensOnln1's 3,695 posts GB flag
R
rob fidler
11:45 PM

I have checked the cable nothing is loose and there is no damage. The postcode is rg215na.

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rob fidler's 2 posts GB flag
Tuesday, 27 February 2018
J
Judith holloway
7:18 PM

My postcode is ts67et and my house number is 48. My freeview has just lost signal on both my tv and my spare box. Can you let me know if there are any problems in my coverage area please?.I've tried to re set it and tried using a spare box,but have had no joy. My e mail address is judithholloway996@gmail.com. please can you give us any advise? We were concerned about the weather conditions having a effect as its very heavy snow at the moment. Thann k you

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Judith holloway's 2 posts GB flag
J
Judith holloway
7:22 PM
Middlesbrough

My freeview has gone off on both my tv and my spare box. I have tried retuning and resetting,but it hasn't worked. I live in the middlesbrough area (ts6 7et). Please can you tell me if there's a problem with this areas coverage wt the moment?. The weather is very snowy-could this be causing the issue?. Any help or advice will be really appreciated. Thank you

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Judith holloway's 2 posts GB flag
Judith's: ...
S
StevensOnln1
sentiment_very_satisfiedPlatinum

9:25 PM

Judith holloway: There are no reported problem with any of the transmitters covering your location. Have you checked for any loose or damaged cables or connections behind your TV? The current bad weather certainly could be causing the problem, although it is far more likely that your aerial system is being attacked by the weather rather than the transmitter.

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StevensOnln1's 3,695 posts GB flag
Tuesday, 6 March 2018
R
Rae Stewart
12:36 PM

Hello,
I am in the West Dumbartonshire area. Milburn transmitter. I have tried everything with my tv and box, etc. I am getting no signal. Have tried retuning and still nothing. Thank you.

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Rae Stewart's 1 post GB flag
S
StevensOnln1
sentiment_very_satisfiedPlatinum

3:17 PM

Rae Stewart: Please provide a full postcode so that we can see where you are in relation to the transmitter. Have you checked all of the cables and connections behind your TV? Retuning was a bad idea as you've now deleted all of your channels which makes it much more difficult to see when the problem is fixed.

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StevensOnln1's 3,695 posts GB flag
Thursday, 8 March 2018
L
Linda Hackett
12:10 PM
Stourbridge

Yesterday work was carried out on the Brierley Hill transmitter. We can no longer get any digital channels no bbc at all not even channel 100 nor any bbc radio channels. We have retuned several times but that makes no difference.
My post code is
DY8 4DY

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Linda Hackett's 1 post US flag
Linda's: mapL's Freeview map terrainL's terrain plot wavesL's frequency data L's Freeview Detailed Coverage
S
StevensOnln1
sentiment_very_satisfiedPlatinum

4:01 PM

Linda Hackett: All multipexes broadcast from Brierley Hill have moved to new frequencies and you may need a new aerial. If you contact the Freeview Advice Line (see link below) they should be able to arrange for someone to fit a new wideband aerial free of charge if you don't have satellite or cable.

Important changes to Freeview TV signals | Freeview

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StevensOnln1's 3,695 posts GB flag
Wednesday, 14 March 2018
A
Ami
11:18 PM
Chippenham

I live in chippenham, sn15 1qq. I have lost all my freeview channels (I had started to have problems about a week or 2 ago with the picture on some of the channels fresezing, and then losing channels... now they have all gone). I've tried re-tuning a few times (by doing so with the ariel plugged out then plugged in again) but still no joy.
Any ideas?
Thankyou

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Ami's 1 post GB flag
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