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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.


Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".



  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].


Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.


All questions
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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
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In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
Can I stop paying Sky and use my satellite receiver to get Freeview ?2
I have a Panasonic TV with integrated Freeview how can I record Freeview channel3
My Sky box has a "no signal message" - what do I do?4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Comments
Sunday, 27 February 2011
Jason Stone
sentiment_satisfiedBronze

9:59 AM

So I could buy a HD Set use it with a standard signal and TV ?

Fianlly got the box working again....but the problem channels are failing already.... so no doubt this is not going to go away with better weather and clearer sky's.

I am just concerned that this problem may recure... based on what I have said are you pretty sure it is the digibox ? (It makes sense it has being having problems for two years!) for example the subtitles have not worked in that time if you tried to use them....the digibox crashed....I just want to be sure you know ?

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Jason Stone's 27 posts GB flag
Jason Stone
sentiment_satisfiedBronze

10:12 AM

What's the best price and option for Freesat + Box. So I will be able to pause live tv, tape one watch another etc ?

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Jason Stone's 27 posts GB flag
Jason Stone
sentiment_satisfiedBronze

10:51 AM

Can I buy a Freesat + Or a Sky+ set and plug into my existing dish ? Don't I need to upgrade the dish or something ?

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Jason Stone's 27 posts GB flag
Briantist
sentiment_very_satisfiedOwner

4:51 PM

Jason Stone: Sorry for the delay.

I think when you mentioned "Sky + set" earlier I mistook that for "Sky+".

If you only have a single output LNB at the moment, you will need for output for a recorder. Such as Buy Quad Output Universal LNB at Argos.co.uk - Your Online Shop for Free to air satellite.
which is £25.

You will need to run in another satellite-grade coaxial cable too.

Sky+ and Sky+HD boxes will not record/pause/play without a Sky subscription.

Freesat+HD boxes will, for example Buy Bush 250GB Freesat HD Digital TV Recorder at Argos.co.uk - Your Online Shop for Freesat digital TV recorders.
- around £200-£300 depending on the hard drive capacity.

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Briantist's 38,910 posts GB flag
Tuesday, 1 March 2011
Jason Stone
sentiment_satisfiedBronze

9:31 PM

Thanks again....is this something I can quite easily do myself.....? Install a new cable I mean ?

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Jason Stone's 27 posts GB flag
Jason Stone
sentiment_satisfiedBronze

10:02 PM

P.s So I need a SUBSCRIPTION to record with Sky ?

I don't want to do that...what about buying a PVR ?

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Jason Stone's 27 posts GB flag
Jason Stone
sentiment_satisfiedBronze

11:32 PM

I don't mind about pausing live tv. But I want to be able to watch and record free to air channels (and I note a good few of these are STILL not on Freesat?) without a subcrciption.

What's you best advice then? ...and can I install this myself ?

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Jason Stone's 27 posts GB flag
Wednesday, 2 March 2011
Briantist
sentiment_very_satisfiedOwner

6:42 AM

Jason Stone: Yes, you can do it yourself.

Yes, you need a subscription to record with a Sky+ or Sky+ box.

Yes, as I already said you can use Freesat+HD to record without a subscription.

If you would be kind enough to actually read what I posted above.

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Briantist's 38,910 posts GB flag
Mark Aberfan Aerials
sentiment_satisfiedGold

8:47 AM

Hi all,

Just a quick note to say the lnb listed above wont fit a sky dish without a adaptor, it will fit a std 40mm choke type round dish without a adaptor

Mark Aberfan Aerials

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Mark Aberfan Aerials's 1,059 posts GB flag
Jason Stone
sentiment_satisfiedBronze

9:41 AM

I did read it.

I was just checking because I was under the impression that Sky+ still recorded even if you didn't have a subscription. So I wanted to check I had got the rest of it right. But apologies if you felt I wasn't paying attention.

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Jason Stone's 27 posts GB flag
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