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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.

Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".

  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].

Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.

All questions
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Saturday, 19 March 2011
Tom Fletcher

10:57 PM

Trevor wynn
No mate one card one box,you will have to ring sky up to pair the card to the box .
Tom Fletcher Alpha Aerials sheffield.

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Tom Fletcher's 73 posts GB flag
Sunday, 20 March 2011

10:25 AM

trevor: a sky card can be used in ANY sky an extent.
For the "6 mix" channels, there will be no problems. But for the Sky premium channels (ie Sports and Movies), and for recording, the card needs to be paired...otherwise you get "this is the wrong card" message.

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satandpcguy's 89 posts ES flag
Kim White
8:29 PM

Have got Sky tv full package with sky+. Live in Spain and have got a 2 metre dish. This was installed using a sky sat finder.
Have recently started having problems, losing Sky1, Sky living, Atlantic but can get some of them on +1. One minute there can be a good signal and quality on input 1 and nothing on input 2 then the transport stream changes and there is nothing on input 1 but there is on 2.
Can you help?

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Kim White's 1 post ES flag
trevor winn
10:06 PM

would sky question where the sky hd box came from it was obtained elsewhere

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trevor winn's 2 posts GB flag

10:49 PM

kim: Sky1 is on one of the strongest frequencies for spain, so your problems will be with dish alignment, cable, or LNB issues.
Basic sat finders / beepers are not a good thing to use in fringe reception areas - find a decent installer in your area who has a better meter and knows what they are doing. Dont worry about what the signal test screen on the sky box says, as the results on there depend on what frequencies out of the 90+ used are being shown, and the time of day, and your exact location...

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satandpcguy's 89 posts ES flag

10:52 PM

trevor: only if it was still part of a sky contract...some people sell boxes when they are still in a 12 month contract for a free install and free sky hd in theory sky can tell from the serial number if th box is under a particular sky card and may get suspicious if that box were to apprear with another card at another address

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satandpcguy's 89 posts ES flag
Wednesday, 23 March 2011
Andy Brooks
8:33 AM

We lost ITV HD a few days ago CH4 & 5 are still working ok, other friends have also lost ITV HD. I can pick up normal ITV but only in "other channels". We are in Bulgaria. We need to be able to record as we are two hours ahead of the UK.

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Andy Brooks's 3 posts BG flag
1:55 PM

i have a sky dish up and have a full sky signal 100% connected to my box (this is a second box from my parents house) the connection seems to be 100% but it does not instal lthe channel listings? Can anyone help or do you know if this is possible . find it strange i have the full signal but no channels?

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peter's 1 post GB flag
Jason Stone

8:25 PM

Hello Brian

Thanks for your posting in another forum explaining what happened to Sky 3 !

As I posted earlier I have that modified Digibox and it is working fine however I am still reluctant to upgrade the LNB which will enable full functionality. I even found the F to F Cable I need to upgrade it in a 99p Store today ! However I am concerned about the LNB Self Upgrade process not least because I cannot see how I can squeeze another cable through the hole in my bedroom brick wall. I seem to remember when it was installed I had to help the Sky Engineer by pulling the cable through...!

It looks to me like the only way the cable will go through is if I chop off one of the "F" Connectors then re-attach once it's through that sound right ?

If there is anyone on here in the Stratford East London who fancies taking the job on I am all ears....I just am not paying £50-100 for someone to spend half an hour putting in a new cable....but it doesn't look like a simple DIY job to me....


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Jason Stone's 27 posts GB flag
Saturday, 26 March 2011
florin stefan
6:54 AM

numesc florin stefan, am 15ani sunt din busteni, si vin cu o mare rugaminte la dumneavoastra. vin sarbatorile de paste, iar noi nu avem ce pune pe masa . tata nu lucreaza doar mama, si lucreaza la matura pe strada in frig si ger pentru 500 de lei pe luna.tata este operat la picior.din banii acestia mama trebuie sa plateasca datoriile la magazin , datoriile la oameni care ne mai dau bani imprumut, si noi numai ramanem cu cer ajutorul ca sa ne ajutati si pe noi cu ce puteti ca sa punem cate ceva de sarbatori pe masa. va trimit acest mesaj de la calculatorul unui vecin care ne mai ajuta si dansul din cand in rugam din tot sufletul sa ne ajutati cu ce puteti ca sa ne facem si noi sarbatorile de paste ca orice om.Am vrea si noi ca orice om sa avem si noi un cozonac si un ou rosu. dar daca nu avem nu putem face nimic. Dintr-un singur salariu, adus de mama, nu ne putem permite absolut nimic, pentru ca avem datorii la magazine care ne dau pe datorie, si trebuie sa dam inapoi si banii celor ce ne mai ajuta din cand in noi numai ramanem cu nimic ca sa ne punem pe masa de paste.Va rugam din tot sufletul, daca puteti sa ne ajutati si pe noi cu ce puteti, ca sa ne putem face si noi aceasta mare sarbatoare cum trebuie, cum si-o fac toti oameni. numai cu ajutorul dumneavoastra putem fi si noi mai fericiti de paste. daca vreti sa ne ajutati, va las numarul meu de telefon, si daca vrei sa ne ajutati, ma puteti suna 0731806200. va multumesc si cred ca aceasta scrisoare, nu o veti arunca.

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florin stefan's 1 post RO flag
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