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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.

Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".

  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].

Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.

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Sunday, 9 October 2011
8:33 PM

Good evening.
This question to do wit Freeview/Saorview.
Could you tell me if my Freeview HD receiver will work in Southern Ireland ,there version is called Saorview which comes in next year.
Or is it completely diferant.

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Phill's 5 posts GB flag
KB Aerials Sheffield

9:15 PM

Phil I would answer if I knew

BUT -- Why are you asking this question in the forum that is called

Free to watch on satellite - Most popular questions
What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

Satellite being the topic of conversation in this thread - you would be better off searching for discussions (if any are available) regarding your transmitter


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KB Aerials Sheffield's 274 posts GB flag
KB's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
Monday, 10 October 2011
10:06 AM

for some reason this morning, i got a messege 29 saying no satalite signal is be recieved , what do i do, i have tried disconnecting and re connecting. postcode wc1h 8hh

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melvin's 1 post GB flag
melvin's: ...
Mike Dimmick

12:11 PM

Phill: Saorview launched at the end of last year.

A Freeview HD receiver should implement MPEG-4 AVC on DVB-T, which is required to receive RT 2 when it's broadcasting in HD, even though at present the UK only uses MPEG-4 AVC on a DVB-T2 multiplex.

For interactive text, the Irish standard permits either MHEG-5 as used in the UK, or the legacy teletext system. Freeview HD equipment is not required to implement legacy teletext.

You can check to see whether the address you'll be using the equipment at is covered by going to Coverage Map | SAORVIEW

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Mike Dimmick's 2,486 posts GB flag
9:10 PM

Doug: Regarding my earlier question, I followed the advice I followed method one above, pulling the plug, cleaning the viewing card etc and it worked.

Can now receive the Free to Air channels again.

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Doug's 2 posts GB flag
Friday, 14 October 2011
5:15 PM

for some reason the sky box has started saying no satelite signal on certain channels,i have cleaned card,done updates and checked cables,reset box by turning on/off, i get for your information number 36 apears on the top of screen,any ideas,thanks,mark

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mark's 2 posts GB flag
Saturday, 15 October 2011

12:08 PM

mark: Do "Method 2" at the top of the page.

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Briantist's 38,915 posts GB flag
8:55 PM

The previous owner of our flat had sky. The dish is still there but as he did not use a scheme the freeholders offered to get a new, digital ready, areal connection into the flat. So: I have a sky dish outside of the balcony, an old tv and now I am wondering whether I can buy a freesat box and get to watch some tv. Any help will be much appreciated!

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Thomas's 2 posts GB flag

9:21 PM

Thomas: There is no difference between a Sky box dish and a Freesat one, and so long as the dish hasn't been moved out of alignment then there should be no problems.

You could maybe even purchase a twin tuner Freesat PVR, and if necessary just change the LNB on the dish arm over to a quad version to enable the recording of two separate channels at the same time.

Quad blocks being under £10.00 from numerous e-bay outlets, have a look at the LNB though as it may already have a quad block fitted, that is if the previous owner used Sky+.

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jb38's 7,179 posts GB flag
Sunday, 16 October 2011
5:54 PM

hi iam hoping you can help iam getting no satellite signal being received noticed in signal test that lock indicator is not locked would you know how to lock this i have a thomson sky box model no:122.051

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neil's 1 post GB flag
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