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What can I do when my Sky Digibox says 'No Signal' or 'Technical fau

What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'?

What can I do when my Sky Digibox says 'No Signal' or &
published on UK Free TV

How to Reset a Sky Digibox when 'No Signal' appears.

Reset method 1 - Delete and Rescan

  1. Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.

  2. Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.

  3. Check cables and connectors are in good order.
  4. Wait for at least 30 seconds.
  5. With the card still out of the machine, plug the Digibox back into the mains.
  6. Ignore all the messages, and wait for around a minute.
  7. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  8. Insert viewing card, wait a few seconds.
  9. Check 104 for Channel 4 and 105 for five.

Reset Method 2 - Reset the LNB

If the above method does not work, the LNB may have a fault.
  1. Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]

    On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]

    Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu".

  2. Then press [1] to go to the RF output menu.
  3. Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
  4. Press [DOWN] and [SELECT] to select Save New Settings.
  5. Press [SKY].
  6. Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
  7. Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
  8. Press [SKY].

Reset Method 3 - Upgrade the system software

If there are still problems:

  1. Turn the Digibox off at the mains again and remove the viewing card.
  2. Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
  3. Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message – this will be white text on a black screen. On some boxes this can appear as a half screen.

  4. Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
  5. Ignore all the messages, and wait for around a minute.
  6. Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
  7. Insert viewing card, wait a few seconds.
  8. Check 104 for Channel 4 and 105 for five.

All questions
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In this section
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Monday, 2 April 2012
amanda friedland
10:00 AM

Please can anyone help. I have sky + on my front room TV. Then I have 3 tv's in other parts of the house.

Suddenly, I can't get a terrestial/ dvb signal on any of the TV's, including the one in the front room.

I can watch sky on the tv in the front room. But the other tv's can't get any signal

I am wondering if I have connected everything up properly.

It worked fine until my son took his playsation (which is connected to the front room TV) to his dads.

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amanda friedland's 1 post GB flag

4:02 PM

amanda friedland: The TV in the front room should not have been affected unless at times you use it to view something other than Sky, the latter being connected into the TV via a scart or HDMI lead.

But the problem as described would suggest that the coax lead from the aerial in the roof or wherever has not been re-connected into the Sky boxes normal aerial socket, nor has the coax lead that feeds the TV's in other rooms (incl lounge) have been re-connected into the Sky boxes RF output socket again, this being either RF1 or RF2, the latter used if you use a magic eye control in any of the rooms.

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jb38's 7,179 posts GB flag

4:32 PM

amanda friedland: Just as an afterthought to what I mentioned, this was based on the assumption that you actually view Sky in the other rooms via the Sky boxes RF output as well as normal Freeview, as if you do not and its only Freeview you use then the lead from the normal aerial has not been re-connected into the coax link to the other rooms, or into a splitter that feeds same.

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jb38's 7,179 posts GB flag
Thursday, 5 April 2012
7:06 PM

Here's a weird one-

-Old Pace Sky+ says Error 29 no signal.
-Lidl receiver says both input signals are good (so I can see BBC etc. no problem on this receiver)
-Back to Sky+ which refuses to see signals (apart from one brief moment)
-Sky+ box works fine in a friends house, no problems.
-Tried resetting LNB, no joy.

Had bad rain the other day, and very cold. Does it sound like my LNB is toast? I think moisture might have got in and while the Lidl receiver can work with it, the Sky box can't use the 22Khz Command or power supply?

Any recommendations? Thanks!

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SadSkyBox's 1 post IE flag
Saturday, 7 April 2012
Roy Packham
2:32 PM

I was watching BBC One (Panasonic digibox) and suddenly the signal went and a message no signal being received. Checked the setup menu showed no signal strength. I have a foxsat HD receiver connected to the same dish (twin LNB) and this is working okay. I switched the satellite cables and have the same problem, so it is not the dish or the LMB (?). Does this mean the box is a fault? Many thanks for any advice or help.

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Roy Packham's 1 post ES flag
9:16 PM

For the last 6 weeks i have been having an intermittent '29 No satellite sign being received' message. I have tried all of the usual resetting LNB and default responder but in the end i just leave it a few days and generally the TV works again for a few days. Any idea's???
I should mention that i live next to a CB enthusiast who moved into his house about 6 months ago. There was a huge ariel in the back garden but he was told by the council that he had to take it down because he didn't have planning permission. The previous tenant had used this ariel for last 4 years and it had not caused any problems with my tv signal. He did say that the new ariel he was told he had to put on his roof would interfere with my TV signal. Could this be the problem?

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kevin's 1 post GB flag
Sunday, 8 April 2012
5:24 PM

I have sky HD and keep losing signal on HD channels. Now I have BBC1,2,Itv, C4 and channel 5 but sky sports and all the HD channels has disappeared. I have tried the LNB, reboot, turn off/on, remove card etc solutions but any ideas why this may happen bar I live in a block of flats but am on the top floor?

Frustrating the hell out of me over this bank holiday.

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Robo's 1 post GB flag

6:48 PM

Robo: Go into the boxes signal check screen and have a look at the levels being indicated as the strength / quality should be level pegging at about 75% or so, if the quality is significantly under the strength then the dish is slightly out of alignment.

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jb38's 7,179 posts GB flag

9:47 PM

Roy Packham: If you have tested the Panasonic box on the feeds from the dish that works perfectly OK on the Foxsat, then it would certainly appear the the Panasonic has failed.

Try leaving it disconnected from the mains power supply for an hour to let it completely cool down before powering it up again, although what you have said strongly suggests that its power supply has failed.

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jb38's 7,179 posts GB flag
Monday, 9 April 2012
3:01 PM

Have error 36 on some channels in the back room, the sat in the front room is working fine on all channels, I have a quad LNb with sky + HD in the front room, and a standard sky box in the back room. I can get BBC cHannels + ITV channels, but no RTE, TV3, Discovery Shed Etc...I Have changed the F type connector and connected another Sky box I have but to no avail.
Any Idea's ??????

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Jonathan's 1 post IE flag
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