What can I do when my Sky Digibox says 'No Signal' or 'Technical fau
How to Reset a Sky Digibox when 'No Signal' appears.
Reset method 1 - Delete and Rescan
- Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.
- Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.
- Check cables and connectors are in good order.
- Wait for at least 30 seconds.
- With the card still out of the machine, plug the Digibox back into the mains.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
Reset Method 2 - Reset the LNB
If the above method does not work, the LNB may have a fault.- Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]
On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu". - Then press [1] to go to the RF output menu.
- Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
- Press [DOWN] and [SELECT] to select Save New Settings.
- Press [SKY].
- Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
- Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
- Press [SKY].
Reset Method 3 - Upgrade the system software
If there are still problems:- Turn the Digibox off at the mains again and remove the viewing card.
- Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
- Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message ââ¬â this will be white text on a black screen. On some boxes this can appear as a half screen.
- Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
All questions
In this section
Thursday, 29 November 2012
B
Bryan Grozier2:49 PM
We have a sky HD+ box , does it have a card
like the other boxes because it is not
obvious.Many thanks,Bryan
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J
jb389:13 PM
Bryan Grozier: Access to the card slot on a Sky+HD box is via a drop down flap located on the front lower right hand side of the box.
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Saturday, 1 December 2012
M
mary rose lomas11:21 PM
i am feed up with saying no signal its geeting worse i pay my bill on time its about sky got there finger out backside and sort it
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Sunday, 2 December 2012
J
jb3812:32 AM
mary rose lomas: In most cases (but not all) this is caused by the dish having been accidentally moved very sightly by for example being blown by a particularly strong wind or knocked against by a ball or similar.
Press "services - 4 - 6" and check what the indications are, as both should be about 60% plus, if both or one is under this then the dish is out of alignment.
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Wednesday, 5 December 2012
T
Tom9:32 AM
Hello
I am using FreeSat over here in Germany and I have 100% signal and 100% signal quality.
But since yesterday I can not get channel5 and some other channels.
BBC and all the other channels still have 100% on both counts.
Does anyone know what the reason might be?
Thanks for your help
Tom
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Les Nicol
11:53 AM
11:53 AM
Tom: Try a "Freesat" re-tune - three additional channels were added yesterday i.e Challenge TV Pick TV and Sky News and that maybe related. Worth checking out especially as your getting 100% signal and PQ.
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Thursday, 6 December 2012
T
Thomas Davidson8:43 AM
Belfast
My Freeview box stopped working after the digital switchover here in NI. I live somewhere with a dish on the roof and a satellite plug on the wall so I have been attempting to install Freesat. I have tried a couple of different (basic) boxes now and I can't get all the channels that I usually watch. The signal strength is very good - comes up at 100% - but I can't receive channel 4 (but have channel 4 + 1) or any of the other channels on the same frequency. Any suggestions. About to give up and return to Freeview!
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Thomas's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
M
Mark Adams8:38 PM
Dear Sir,
for some reason my sky+ box picks up certain channels ok but, with others I cannot get a signal. For example I can pick up most of the free to air channels but not film 4? I have another digibox in another room which works off the same dish and that picks up film 4 fine and all the other channels. Any thoughts please?
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Friday, 7 December 2012
J
Jonathan Smith8:55 PM
Hello
I'm using a sky box(Pace) with white sky card here in Italy. Like Tom from Germany Channel 5 disappeared on Tuesday night; only 'No signal'after 5 seconds. Tried rebooting, changing LNB back and too - installer menu new system etc.. Nothing.
Can anyone help?
Thanks in advance...
Jonathan
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D
Darren9:03 PM
London
Jonathan Smith .i am in Spain i have the same problem
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Darren's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
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