Privacy policy
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You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.Privacy policies of other websites
The UK Free TV website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.Changes to our privacy policy
UK Free TV keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 23 November 2021.How to contact us
If you have any questions about UK Free TV 's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.How to contact the appropriate authority
Should you wish to report a complaint or if you feel that UK Free TV has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.Original version 10th September 2006 at 20:09
Help with Freeview, aerials?
Thursday, 18 February 2021
S
StevensOnln12:49 PM
Miss Fox: MyTV has closed completely, it has ceased broadcasting and even the channel's website no longer exists.
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Thursday, 11 March 2021
T
Tom H3:18 PM
Our COM 7 Freeview channels (BBC4 HD and BBC News specifically) signal from Mendip very flakey over last few weeks. Tried an auto return on Humax box and lost those two channels altogether. Aerial still pointing in same direction as always and fitted a new SLX amplifier with 4G filter (apparently) to replace a 12 year old SLX.
Any ideas?
Apologies if this is an area that has been discussed already.
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StevensOnln15:32 PM
Tom H: Retuning will not help when the channels are already correctly tuned and as you have discovered, can cause the tuning data to be deleted if there isn't enough signal when the retune is carried out. There has been engineering work taking place recently at Mendip, which may mean that transmitter power is reduced for periods of time whilst the work is taking place. Do you know what frequencies the SLX amplifier is filtering? As COM7 is broadcast as a single frequency network (SFN) on UHF channel 55 in the centre gap of the 700MHz band, which has otherwise been cleared and is about to be auctioned off to the mobile networks, with COM7 being expected to close by summer 2022 (no date has yet been announced).
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Tom H6:44 PM
StevensOnln1: Thanks Steve. The SLX papers refer to 470-790MHz. Perhaps worth trying a retune in a few days time in case it is a transmitter issue?
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StevensOnln16:55 PM
Tom H: That amplifier is only filtering out the 800MHz band, so shouldn't cause any problem with COM7. Does your Humax box have a manual tuning function? If it does it may be worth trying a manual tune on UHF channel 55 periodically to see if the signal has returned. If you can provide a full postcode, we'll be able to see the predicted signal strength at your exact location, which may enable further advice to be offered.
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Sunday, 30 May 2021
J
Jools9:30 PM
Scarborough
The SDN Mux from Oliver's Mount Scarborough is not coming through onto my Freeview box - I noticed problems about 2100 tonight (30th May) and when I do a re-tune it is clear that it is only the channels on the SDN Mux which are missing. Everything was fine yesterday I'm YO13 0HN and haven't experienced problems in the past. Didn't think weather condx could be blamed as no high pressure lift on at moment - in fact it is sea fret and that has never impacted signal in past.
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Jools's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Monday, 31 May 2021
C
Chris.SE1:15 AM
Jools:
There is high pressure centered over the North Sea and the Tropospheric predictions do show that there is some quite strong tropo around, and there's currently predicted to be a lift affecting parts of the NE (coastal areas especially).
As the Freeview (and RTIS/BBC predictions) show variable reception of the SDN multiplex at your location (surprising as you are quite close although COM Tx power is only 1kW compared to 2kW for the PSBs) then with some tropo around, this is the most likely cause.
(I also noted that Freeview also predict variable reception for the ArqA multiplex as well, whereas the BBC/RTIS predict good reception).
It is never advised to retune if you lose signal - whether it be due to faults, engineering or weather, the usual effect is just to clear the correct tuning and you have to do it again (maybe a few times) when conditions are back to normal.
I'd suggest you do a manual tune on UHF channel 32 for the SDN multiplex which should save possibly losing any other multiplexes whilst tropo conditions remain which could be for a sew days - although they will be variable, don't always affect all multiplexes, and may only last for seconds, but maybe minutes or hours!
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Friday, 16 July 2021
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Woz9:04 PM
Woz:
@Chris Thanks for the reply
I wanted to change my email address but your site options throw up a consistent error. I've been unable to contact you any other way so if you are able to check and replace my previous ymail address with the one used to send this, that would be great. Thanks (this message need not be published)
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Chris.SE11:49 PM
Woz:
Hi, as mentioned on the Rouncefall page it's Brian Butterworth's (@Briantist) site. Hopefully he can address this email problem.
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Tuesday, 10 August 2021
J
John Slater5:52 PM
Regarding the Bilsdale fire...
Please note that iPlayer and Freesat are still working, so if you have either of these (or cable), you should have access to some channels at least.
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