What can I do when my Sky Digibox says 'No Signal' or 'Technical fau
How to Reset a Sky Digibox when 'No Signal' appears.
Reset method 1 - Delete and Rescan
- Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.
- Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.
- Check cables and connectors are in good order.
- Wait for at least 30 seconds.
- With the card still out of the machine, plug the Digibox back into the mains.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
Reset Method 2 - Reset the LNB
If the above method does not work, the LNB may have a fault.- Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]
On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu". - Then press [1] to go to the RF output menu.
- Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
- Press [DOWN] and [SELECT] to select Save New Settings.
- Press [SKY].
- Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
- Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
- Press [SKY].
Reset Method 3 - Upgrade the system software
If there are still problems:- Turn the Digibox off at the mains again and remove the viewing card.
- Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
- Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message ââ¬â this will be white text on a black screen. On some boxes this can appear as a half screen.
- Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
All questions
In this section
Tuesday, 12 April 2011
Hilary Greenwood: Have you tried all three methods listed at the top of the page?
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H
Hilary Greenwood11:39 AM
Yes I have tried all three methods above.
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Hilary Greenwood: I would now contact whoever manages your shared dish system and ask them for assistance.
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A
Ade Goodyer6:28 PM
Hi can you help me I have problems getting BBC on 101 on my sky+ box I can get itv and BBC 2 I can also get BBC on 986 (BBCSW). I have checked the connections on the cables indoors and have good signal levels full on signal 1 and 80 percent on signal 2. Is this a box problem or a setting problem Do you ave any ideas I haven't tried the 3 suggestions above as it only seems to be BBC 1 at fault
Cheers Ade
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Ade Goodyer: I would suggest you try options (2) and (3) above.
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Monday, 18 April 2011
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Mick Huckerby8:19 PM
We are in the Dordogne. We used to get fairly clear reception to ll channels (we have a sky digibox, no card).
A week ago it was pixilating quite badly. Now we are getting just 'no satelite signal' om all channels nit the 'News' channels and everyone of those is absolutely perfect -no pixelation and dead sharp.
How can this be?
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Tuesday, 19 April 2011
Mick Huckerby: It is probably an LNB fault. Try reset procedure (2) above. If that doesn't work, replace the LNB.
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Wednesday, 20 April 2011
M
Maggie betts4:21 PM
Have a sky+HD box in lounge - have checked and works fine, so I am presuming that nothing wring with dish. This morning the sky+ box in the kitchen will not turn on - slightly flashing red on/off button - have tried all of the above and no joy - just keeps saying no signal. Handset batteries are fine - tested them. Any ideas or is it a new box jobby!!! Many thanks.
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Maggie betts: If you are getting a "no signal" message then it could be a cable or LNB fault, rather than a faulty box.
With the power off, try swapping over the two satellite input cables in the back of the Sky+ box.
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Thursday, 21 April 2011
T
tony9:27 PM
Hi i have a ds430n which has the lights coming on in the wrong order plus default goes straight to bbc1 not sky intro any idears
Thanks
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