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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Friday, 16 March 2012
Dave Lindsay
sentiment_very_satisfiedPlatinum

9:08 AM

Wendy Townsend: What is the model name and number of the recorder?

When you connect the recorder box into the aerial lead, do you loose all channels on the TV?

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Dave Lindsay's 5,724 posts GB flag
W
Wendy Townsend
10:05 AM
Southampton

Wendy Townsend:
I have a Bush Freeview Digital tv recorder,on the instruction manual there are 4 numbers
532/2305 532/2312 BU11FVRSD32 and BU11FVRSS50and a Hitachi TV, both new. I have no idea which one of these means anything. and Yes as soon I connect the box to the aerial, I can,t get anything on the TV, no sound no picture, won,t even turn off by the remote control??

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Wendy Townsend's 2 posts GB flag
Wendy's: mapW's Freeview map terrainW's terrain plot wavesW's frequency data W's Freeview Detailed Coverage
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NE259YD
3:58 PM
Whitley Bay

Channel 55 from Pontop Pike @ NE25 9YD has been of very poor signal quality for last three weeks - picture is just breaking up. All other channels including HD are perfect - any reason why?

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NE259YD's 1 post GB flag
NE259YD's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
Saturday, 17 March 2012
M
Martin Rosen
sentiment_satisfiedBronze

12:09 AM
London

jb38: Thank you for your help. I am not sure how to do a factory default. I know how to retune, so I will do that when I return.

For people that are around on switchover dates, do they need to do just a retune or do they also need to do a factory default as well - I have seen no publicity about that.

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Martin Rosen's 83 posts GB flag
Martin's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

7:53 AM

Martin Rosen: To be honest about it a factory default re-set is not always really necessary in most cases, but I always usually recommend this as its a way of virtually guaranteeing that there wont be any remnants of anything previously stored in the tuning memory lurking around to cause any odd problems to occur.

So if you just carry out a normal re-tune you will probably be OK, but if you experience any odd problems whatsoever then re-set the TV to its factory default setting as this will return it to the same condition as when first taken it out of its packing case.

By the way "factory default" or re-set is called "first time installation" on some brands as they all use different names for the same procedure.

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jb38's 7,179 posts GB flag
Brian Gregory
sentiment_satisfiedBronze

10:48 AM

Annie B: Are they sharing the same aerial? can you try swapping their positions temporarily to try and see if one aerial feed is bad or if one device is just less able to cope with the signals you are receiving? Perhaps it's better by now anyway now that the unusual weather conditions are more or less ended.

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Brian Gregory's 23 posts GB flag
B
Beryl Gray
2:10 PM
Grays

We had Freeview but decided to go for the FreeSAT to give us more channels. However, we cannot get channel 12 'Yesterday'through FreeSAT, we still have to revert to Analogue. As my husband watches this channel more than any other, will we lose it completely when Analogue is no more? Or do you know something we don't!!
Be

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Beryl Gray's 2 posts GB flag
Beryl's: mapB's Freeview map terrainB's terrain plot wavesB's frequency data B's Freeview Detailed Coverage
Dave Lindsay
sentiment_very_satisfiedPlatinum

2:24 PM

Beryl Gray: Yesterday is one of the channels that is not available on Freesat, but is available on the full Freeview service. As you are in an area served by full Freeview now, then you will be after switchover.

Yesterday is not available on analogue and has never been. Terrestrial analogue consists of BBC One, BBC Two, ITV and Channel 4. Channel 5 is available on analogue with limited coverage.

As you TV is likely to have Freeview built in, or you have a separate Freeview box if it doesn't, then you would be best advised to retain it and the terrestrial aerial as a back-up should the satellite services be unavailable and also so you can view channels that aren't available on Freesat.

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Dave Lindsay's 5,724 posts GB flag
L
lorna fraser
4:05 PM

I am trying to connect an old tv with scart sockets to a new digital freeview recorder which only has hmdi output.what is the best way of going about this if it is possible?

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lorna fraser's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

5:50 PM

lorna fraser: What is the model number of the digital recorder being referred to, and if possible the same info regarding the TV.

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jb38's 7,179 posts GB flag
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