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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Monday, 9 April 2012
C
Chris.SE
sentiment_satisfiedSilver

3:42 AM

sparky:
I wouldn't give up with that "Digihome" just yet.
It has the latest software version for that model which "should" cope with the current transmissions.
I suspect overload could be the problem. Whilst there is no reason not to look at the PVR jb38 has mentioned, as far as the Digihome is concerned there is another possibility.
With the rough location and height you mentioned you may have picked up another transmitter as all surrounding transmitters are now on high power. Quoting your postcode would enable a more informed comment on that.
Otherwise I'd wait until the 18th and have a final play with the attenuator - of course if you have an aerial amplifier, this should be removed if the attenuator seems to solve the problem.

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Chris.SE's 251 posts GB flag
Briantist
sentiment_very_satisfiedOwner

3:38 PM

NottsUK: Thanks for the notification about the changes to the name of the Eutelsat birds.

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Briantist's 38,915 posts GB flag
A
Angela
4:48 PM
Barking

Hi I have put my tv back on factory settings but I have lost all but 4 random channels what can I do? Is this because i forgot to retune on the 4th of April?how can I fix this my postcode is IG11 8QG.

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Angela's 1 post GB flag
Angela's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
B
Brenda Singfield
5:38 PM

Hi
I have a sky+ box which I was thinking of taking to my mobile home in the south of France - I currently have a free sat box there and receive the expected channels. If I replace the lnb with a twin down there will I be able to record one channel and watch another via my sky+ box?

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Brenda Singfield's 3 posts GB flag
T
Tim
7:55 PM
Paignton

HaI live in the Torbay area and have had successful freesat reception. I currently have a Panasonic TX-L42D25BA LED/LCD TV.
Just recently the program guide has become very slow to populate and gives 'NO RESULTS'when using the search function for programmes occuring 24hrs+. Picture quality is ok with occasional break up during very bad weather.
Any ideas?

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Tim's 1 post GB flag
Tim's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

8:19 PM

Brenda Singfield: If your Freesat box is working OK at that location with the dish thats installed, then if you change the LNB to either a dual or a quad block and run an extra cable from the LNB then your Sky+ box will work OK the way you want but "only" if you are keeping the subscription running, as if not Sky will disable the recording side of the box and this includes play back of anything previously recorded.

By the way I only mentioned a quad LNB as not only are they only fractionally more expensive than a dual, but its handy to have two spare outlets should at any time you wish to add a Freesat dual channel PVR or similar.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

8:30 PM

Tim: Go into your TV's signal check screen and make sure that both the signal strength & quality levels are seen to be level pegging at about 75% or so, but if the quality is seen to be lagging to any extent then the dish is a fraction out of alignment, this most likely in the horizontal (left to right) plane.

If though the levels appear to be OK, then carry out a factory reset on the TV followed by a re-tune, this action will of course result in you losing any personal settings you may have carried out, like favourites etc.

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jb38's 7,179 posts GB flag
D
David Moore
8:42 PM
Wimborne

I'm in the Rowridge transmitter area. Since the switchover I have a strange problem: I retuned the TV - all channels present with max signal strength and quality. BUT, on BBC4 the picture and sound disappear after a few seconds leaving a grey screen. If I bring up the EPG, it reappears. If I bring up any menu item, it reappears. When I go back to the programme it goes again after a few seconds. I can watch only if some other function is on the screen as well. I have tried retuning again, no change. Any ideas? It was OK before the switchover and subsequent retuning.

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David Moore's 1 post GB flag
David's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
Tuesday, 10 April 2012
B
Brenda Singfield
12:48 AM

jb38: Thanks for your help - I had a niggle that I would not be able to record but wasn't sure - think I need to get a twin tuner free sat box instead - thanks again

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Brenda Singfield's 3 posts GB flag
D
D Cooper
1:31 AM

Hi there, does anyone have any idea which government department is responsible for T.V. broadcasting / digital switchover? In particular, I'm looking for this info in relation to N.I. Many Tanx.

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D Cooper's 4 posts GB flag
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