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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Tuesday, 10 July 2012
M
Mazbar
sentiment_satisfiedGold

7:53 PM

Lesley Ainsley: the most likey cause is broken cable ir the cap on your aerial is cracked and letting water in check your aerial plug if is damp or rusty there is your answer if so have it seen to straight away. Hope this helps

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Mazbar's 384 posts GB flag
M
Mark Fletcher
sentiment_satisfiedGold

8:39 PM
Halifax

Lesley Ainsley.As Mazbar stated that could be the likely cause of your predicament.
But i did notice you did not leave a full postcode or nearby location as such,this is to ascertain the reception possibilities in your locality.You could be receiving transmissions from a main transmitter or major/minor relay mast which broadcasts on higher frequencies (namely group C/D ones) which at your end (the aerial connections) is more prone to losing signal when it rains,etc.



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Mark Fletcher's 673 posts GB flag
Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Wednesday, 11 July 2012
R
R Mason
1:11 PM

why do i get no signal when it rains

link to this comment
R Mason's 1 post GB flag
K
KMJ,Derby
sentiment_satisfiedGold

1:42 PM

R Mason: Could you give more information? Is this satellite reception or Freeview? If Freeview, in what area are you trying to receive the service? - a postcode is useful for doing a check on predicted reception in the locality. Also what kind of equipment are you using.

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KMJ,Derby's 1,811 posts GB flag
M
Maggie
9:05 PM

Can anyone advise plz? Ever since the switchover i am unable to get any digital chanels on my digital tv (no freeview chanels)I can only get freesat via my satellite..Do i need a new aerial? I got a good picture before the switchover..whats happened?
my post code is RM175AB

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Maggie's 11 posts GB flag
K
KMJ,Derby
sentiment_satisfiedGold

9:37 PM

Maggie: An aerial which gave good reception from Crystal Palace (or Bluebell Hill, for that matter) should give good reception on Freeview. Could you give more details about the TV, such as make and model to check if it is suitable for reception of post switchover digital signals.

link to this comment
KMJ,Derby's 1,811 posts GB flag
Thursday, 12 July 2012
C
Chris - Somerset
2:38 PM

If I cancel my sky contract and start using Freesat will I be able to use my Sky + recording facility

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Chris - Somerset's 1 post GB flag
D
Dinker Sachdev
3:19 PM
Burgess Hill

every time it rains heavy i lose signal or
get distorted picture.it also happens when
very windy.
my area is in west suusex, post code RH15 9PS
please help!!!

link to this comment
Dinker Sachdev's 1 post GB flag
Dinker's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
M
Maeve Harrison-Barbet
4:30 PM

Breaks is signal all the way through Wimbledon!The following message appeared on screen 2nd July '12 - error code C301 - U70 - L1970 On the 3rd and 4th July Error Code C501 - U69 - L1970 and C501 - U70 - L1970 respectively. I tried the usual disconnecting from the power etc. Nothing worked and it did not respond to the remote control. I gave up. Next time I turned it on, a few hours later everything worked perfectly. Today the 12th July nothing at all again. Can you help?

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Maeve Harrison-Barbet's 2 posts GB flag
M
Maeve Harrison-Barbet
4:40 PM

I see Dinker Sachdev has the same problem as I. How come in this day and age TV (Sky) is so dependent on the weather. It never happened with the old steam TVs. Sometimes there is neither wind nor rain but sunshine and I have the same service or should I say lack of service. I had to watch the Women's Finals through the medium of Irish on Saor View which is the Irish equivalent of Free View.


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Maeve Harrison-Barbet's 2 posts GB flag
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