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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Monday, 6 August 2012
P
peter
8:25 PM

hi i have tried all disconnecting etc but my sky box in the living room says no satelite signal, the one in the garden room works ok,,i have tried swapping the box but it still does not work
do a twin lnb work individually for each box.. could one side fail
thanks

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peter's 4 posts ES flag
Les Nicol
sentiment_satisfiedGold

9:17 PM

peter: Yes, one side could fail, but check your connections. Make sure the the c-oax satellite cable is ok.If necessary re-assemble the termnation connector to the receiver in the living room making sure that none of the screening braid is in contact with the centre copper wire.

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Les Nicol's 991 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

9:27 PM

peter: In addition to, but apart from that said by Les Nicol, if the garden room box which you know is OK stops working when tried in the living room then that's positive proof that a fault exists in that particular feed from the dish.

LNB ports are totally independent from each other and so one outlet can fail without it affecting the operation of the others, and yes! its certainly possible for this outlet to have failed, but though its also possible for the problem to have been caused by water having crept into the "F" connector plug causing a short circuit, so you should try unscrewing it from the block, then further unscrew the "F" plug from the coax for purposes of checking it out, if though all appears to be OK just screw the plug back onto the coax but swap the connection over with the other outlet that feeds the garden box, as this will verifying the cable as being OK if this action restores Sky in the living room. (garden box will be off though!)

Replacement LNB's of the quad variety can be obtained as a complete kit (as used by Sky) for around £10.00 or so from quite a number of e-bay outlets, and are simplicity to fit.




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jb38's 7,179 posts GB flag
P
peter
11:23 PM

great, dont think its water as i am in spain.went away for the weekend came back turned on TV.no signal....will re check coaxil as it looks a bit fraid around the box but has worked .strange it stopped working for the weekend return as nothing has moved
what a great site for help

thanks all

link to this comment
peter's 4 posts ES flag
J
jb38
sentiment_very_satisfiedPlatinum

11:50 PM

peter: I failed to notice your flag! but pleased to hear that you have found the problem.

Les Nicol: Just to say (in case you were wondering) that it wasnt my intention to gatecrash your posting, but I had already typed out a reply to peter that was sitting ready to post when I had to answer a phone call, then just before posting I noticed that you had replied and so I edited my own reply so as "not" to duplicate part of the advice already given by you. (poss braiding wire shorting).

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jb38's 7,179 posts GB flag
Tuesday, 7 August 2012
Les Nicol
sentiment_satisfiedGold

7:32 AM

jb38: No problem - Post's sometimes seem to overlap. - The main thing is Posters seeking advice get a response that helps with a problem(s).

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Les Nicol's 991 posts GB flag
P
peter
4:51 PM

sky man came moved dish about ...found that LNB was knackered.put a new one on ...signal over 200......great now i can watch all the rubbish again..hahahha


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peter's 4 posts ES flag
P
peter
5:56 PM

ps is there any way i can get uk gold on my free to view sky box and card as we cannot upgrade here without a uk address or expensive card fiddle
is there a way i can add the chanel......?

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peter's 4 posts ES flag
Friday, 10 August 2012
S
steve wardle
9:41 PM

I have a sky subscription in my front room on a HD box and another box upstairs with no card in it, the record function has stopped working and some general freeview channels like "dave" do not work, is there anyway round this without paying £120 a year for multiroom? cheers steve

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steve wardle's 3 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

9:57 PM

steve wardle: Dave is not available free-to-air on satellite; it can only be received free on Freeview in most areas (about 90% of the population).

The recording function is something that Sky retains control of. Does it not state this in the terms and conditions?

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Dave Lindsay's 5,724 posts GB flag
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