My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
Try this:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
4:57 PM
I am in looe Cornwall and have had hardly any channels , but last night got it back for the first time since Thursday and now it has gone again what is going on, I am not the only one in my village to have to same problems!! Could someone let me no if there is a problem and if so how long will it take to recterfy as this is driving me mad!!
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5:36 PM
cannot get all channells im on holiday at moment in a caravan in st austall tried taking rf out but still no good can u help
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5:40 PM
Kate: The William Hepburn's tropospheric ducting forecast, which basically predicts when you might receive out-of-area TV and radio signals due to the inversion effect, shows that the conditions in the SW should now be changing back to "normal" There is a possible return on Thursday (13th September 2012) of conditions during which the inversion effect might again be experienced. If you know of any local residents who use a different transmitter to that used by yourself it might be useful to compare notes on when they experience poor reception - if at all. It is sometimes beneficial to have aerials on two different transmitters if it is found that reception problems occur at different times on the two transmitters.
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5:53 PM
Thankyou, we lost all channels and simply scanning didn't work but this totally fixed it.
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dave carter: The Commercial (COM) channels do not have as extensive a coverage as the Public Service (PSB) ones. The former is available to about 90% of the population and the latter covers around 98.5% of the population. Perhaps, whilst you're on holiday you are in the 8.5% who can't get the COM channels.
Over 1,000 "filler-in" relays don't carry the COMs which means that those who can't receive from an alternative full-service transmitter must do without. Some of the 81 transmitters that do carry the COMs do so with a lower transmission power which means that some viewers on the fringes won't get them.
There are quite a few coastal locations that, because the ground goes down towards the sea, are served by relays and these are PSB-only. The same is true of valleys.
Without knowing where in St Austell you are, it is difficult to get any idea of what the chances of getting a full service is. However, St Austell does have its own relay which suggests that there are parts (or all) that can't receive directly from a main station such as Redruth.
For the St Austell transmitter your aerial should be vertically polarised and if you are tuned to it, BBC One will be on C62 and ITV1 will be on C59. HD channels are on C56. (Click on the hyperlink "St Austell" above to see its location.)
You may have to be on higher ground to receive from Redruth. If your TV is tuned to Redruth, then BBC One will be on C44, ITV1 on C41, HD on C47. Your aerial should be horizontally polarised. If you find that you are tuned to Redruth, then have a go at manually tuning the COM channels:
COM4 (ITV3)=C48
COM5 (Pick TV)=C52
COM6 (Yesterday)=C51
Redruth is one of the transmitters that radiates the COMs at lower power than the PSBs.
I have been general here because I don't know exactly where you are (even then it might not be a rough prediction).
For a list of which are PSBs and which are COMs, see (those with a bullet in the "E"/England column apply):
DTG :: DTT Services by Multiplex
You might be interested in this page for touring aerials:
TV Aerials for Boats and Caravans
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dave carter: The signal strength screen usually gives the UHF channel that the receiver is tuned to.
Even if your TV has automatically tuned to the St Austell transmitter doesn't necessarily mean that reception from Redruth is out. You may have to manually tune to Redruth (if available), or, when you run the automatic tuning, pull the aerial out at 70% so as to miss out scanning of channels 56, 59 and 62 (those of St Austell). I emphasise that this doesn't necessarily mean that you will be able to pick up Redruth.
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12:55 PM
i live in harrogate and i can get all the freeview channels 29 of them but i cannot get itv1 why?
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10:52 PM
Bognor Regis
This gets even stranger, ARQ A, no signal, ARQ B and SDN 85% signal, 90 % quality, why if these multiplexes are all running 50Kw horizontal do I get this difference on Rowridge, methinks Arquiva are doing something they are not letting on..no wonder DAB is a dead duck and they are keeping FM alive.
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Andy's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
5:39 PM
Sheffield
I live in a second floor flat and use a communal tv ariel and a freeview box. over the past few weeks my tv has been unwatchable on and off due to the picture being distorted and interference with the sound. Today its been ilke it all day. Ive followed instructions on how to reset my freeview box but this has not helped.
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Andrea's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
6:35 PM
I live in durham city since change over non of my boxes /freeview television can find the ITV1 chan4 chan5 etc was ok before switch over. have tried manual tuning (c55??).
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