I have now lost all signal can you tell me what the problem might be?
The problem could be one of:
- the aerial has been moved or damaged;
- the cables or connectors that connect the digibox to the aerial are damaged;
- the digibox has broken.
If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?
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Tuesday, 3 December 2013
M
MikeB11:15 PM
Una: Unfortunately, there isn't any help available, as far as I'm aware. Digital UK did have a scheme (paid for by the BBC) The Switchover Help Scheme can help you make the switch to digital TV. | Switchover Help Scheme - but its was for those over 75, or disabled - and has now closed anyway.
You should have been paying for the analogue service (around £4 a month, according to Wiki), so who did you pay that to? Do they have a scheme you could sign up to?
The best thing to do is to find out what equipment you already have. If your in a flat, does it have a spare dish? Or if you are in a house, or at least somewhere with a loft, is there an aerial already set up? If you have either of these, then you've got a decent chance of getting TV for relatively little outlay. An aerial is easy - your TV probably already has Freeview built in, and if not, a £15 digibox will be fine. If you have a dish with at least one cable coming out of it (or the capacity to do so), then an old Sky box, or a Freesat box (£49 on the High St.) will get you a signal. You may not be able to record for much less than £150, but at least you'll get something.
If you have neither, then your looking at Sky, Virgin, or if the planning rules allow, an aerial. These are all going to cost, although the aerial is at least a one-off. Expect to pay £100 plus for an aerial to be put up. Dont really bother with an indoor aerial - you have very little chance of getting a signal, even if your not on the ground floor. Having said that, if someone has one spare, give it a go - you have nothing to lose. It needs to point to Sandy Heath, which is probably about 65 degrees as a bearing.
BTW - your postcode is missing the last digit - if you just put the whole postcode into the site next time you ask a question, loads of info is available from the little boxes next to your question.
Good luck.
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MikeB11:19 PM
Una: Just to follow up - your not alone, since a number of people have asked questions about the MK service ending, and there seems to be a discussion here: Re: Milton Keynes Analogue Cable Service - Page 4 - Help & Support Forum
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Monday, 16 December 2013
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Nicola6:25 PM
Hi I have an outside ariel and a inside booster connected to 2 tvs everything been working fine til 2 weeks ago then both tvs have no signal can you please help as my son is getting a new tv for Christmas
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Nicola: You need to look at bypassing the booster by connecting the incoming feed from the aerial to one of the feeds going to one of the rooms.
The most common cause of lack of signal when a booster is being used is the failure of the device, or loss of power to it. Don't assume that just because its power indicator is lit that it is functioning normally.
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Nicola6:55 PM
Nicola: hi Dave thanks but I'm not sure how to do that as there is a cable going into each ariel then screwed into the booster then the both go outside to the ariel so what do you mean by bypass ? There is a light on the booster to so I thought it was working
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Nicola: The cable comes in from the aerial and goes into the booster. Within the booster the signal is split two ways and then goes out to the rooms where the TVs are.
Failure of the booster is likely to cause the outcome you have, which is no signal on both TVs. In order to test whether the booster has failed, you need to switch it off then remove the lead from the aerial and remove one of the leads going to one of the rooms. Then connect the two together and see if the signal has been restored to that TV. If it has then that points to the booster being at fault.
The only thing you might find is that the connectors on the two cables are the same gender which means an adapter is required.
Knowledge of the booster's manufacturer and model number may be helpful.
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Nicola: That's a power supply only which supplies power to a booster further up the aerial cable. It could be that the booster is outside on the roof, which is why the power supply is separate - mains electricity can't be fed outside. The Vision V23-2100G passes a low voltage up the aerial lead to supply the booster.
It looks as though you have no alternative but to speak to an engineer as the booster is out of your reach.
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Nicola7:39 PM
R right ok ha ha sorry bout that and thanks so much for the help I will ring someone in the morning :)
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Nicola:
The masthead amp may be in your loft.
Its a box about the size of your palm.
If its on the aerial mast you should see it easily.
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