All posts by Richard Cooper
Below are all of Richard Cooper's postings, with the most recent are at the bottom of the page.
Paul Bevis: Hi, Paul. I am of the opinion that you have received a very impressive service, both from the telephone call handler and from BBCAudience Services. It just demonstrates to me that if a viewer or a listener has a valid reception issue, then it is worth informing the powers that be so that something can be done to rectify the situation. I say, "Well Done Paul for taking this on" when others will have 'shied away'! Richard, Norwich.
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Kevin: Hi, Kevin. Are you sure you're using either an HDTV or a Freeview HD box? This is because Vintage TV is on the multiplex called 'COM7', which requires a high definition tv receiver to pick it up and decode the signal. I should also ask you whether you normally receive a strong signal from Bluebell Hill? I ask this because COM7 is sometimes transmitted at a lower power and/or from a transmitting aerial lower down the transmitter mast than other multiplexes. Richard, Norwich.
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Brian Duncan: Indeed - couldn't agree more! Maybe you should try radio instead of television for your chosen decades of song records, Brian? Richard, Norwich.
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dale: Hi, Dale. Talking Pictures on Freeview Channel 81 is one of a group of channels called 'COM7'. These can only be received on a high definition (HD) receiver capable of decoding DVBT2 signals. It sounds to me as if you have a standard definition (SD) tv receiver which picks up and decodes DVBT but not DVBT2 signals, whereas your Mum has a high definition (HD) receiver. This would explain why your Mum can get Talking
Pictures TV and you can't. If you want to get this channel you would need to get a Freeview DVBT2 (HD) set top box to pick up and decode the channel. You'd also need an HDMI lead to connect the box to your tv, assuming it says 'HD Ready' on a label on your tv, otherwise you'd use a SCART lead, but won't get high def pictures using a SCART lead. You can get one of these boxes from Amazon for 43 pounds and an HDMI lead from Cables UK for one pound 99 plus postage/delivery. Hope this all helps, Richard, Norwich. PS I lived at NR3 3DS for a while last year, which must be quite close to NR3 3DF. Generally, the tv reception there was very good indeed.
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Ann McClellan: Hi Ann. Sky News is on Logical Channel Number 132. This is the number that will appear on your electronic programme guide once you have tuned into the multiplex that contains it. It is one of a group of channels on the multiplex known as 'COM5', which are transmitted on UHF channel 44 from the Lark Stoke transmitter, south of Stratford-upon-Avon. You need to know this because when you do a manual tune to ensure you get Sky News you have to have made sure you've tuned into the multiplex that contains it. Come back if you require more information or help. Make sure that you have a good aerial connection because the transmitting aerials at Lark Stoke are not very high off the ground, so you need quite a good receiving aerial system at your home to receive Sky News from Lark Stoke. You didn't say the other transmitter you have access to and so I'm wondering whether you'd be better off getting your Sky News from that instead of from Lark Stoke. I need to know what the other transmitter is, so I can advise which channel to tune to on that transmitter for Sky News. Richard, Norwich.
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Ann McClellan: Hi again, Ann. Further to my 4:21 p.m. post, I suspect your other transmitter is Sutton Coldfield. On that transmitter, you need UHF channel 45 to be tuned in to get Sky News. As you said in your post you couldn't get anything on Channel 44, this would suggest to me that you can't pick up the Sky News mux from Lark Stoke and so you need to pick it up from Sutton Coldfield, which is a very powerful transmitter. Good Luck, Richard, Norwich.
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John King: Hi, John. Your Housing Association has the obligation to ensure that you have access to public service broadcasting. It is responsible for ensuring that the communal aerial system is working effectively, although I would imagine that it subcontracts the work out to a local aerial contractor, in the same way that Broadland Housing Association does here in Norwich, where I live. We are fortunate that I have a personal relationship wit the managing director of our communal aerial subcontractor and so he goes out of his way to ensure I don't experience any reception problems. Don't forget that Housing Associations have official complaints procedures that you can follow if you are dissatisfied with any of the services which you pay for in your service charge. Richard, Norwich.
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Richard: Hi Richard. You seem to have a choice between the Daventry transmitter, to your West-SouthWest or Sandy Heath in Bedfordshire to the East-South-East. Both cover Northants. If I were in your situation, I would experiment by trying each of these in turn and by seeing which of the two yielded more stations. Hope this helps, Richard, Norwich.
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Neville: The BBC has a number of channels on Freeview I think you'll find? Richard, Norwich.
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Friday 1 July 2016 8:49PM
Norwich
ABromage: Hi, Abromage. I just found the following, however another report says that Yorkshire Coast won't now get local tv until mid-2017 - Don't know who's right. The following is a report from Yorkshire Coast Radio:-
New Scarborough TV Station Delayed
Home News Local News Article
estuary tv
12:00pm 8th September 2015
The launch of a new TV station in Scarborough has been delayed.
But the company behind it says it is still in the pipeline.
Media regulator Ofcom has given Estuary TV an extension to its licence, after it was supposed to start broadcasting this month.
Executive Producer Lia Nicci has told us they need to have everything ready before they launch the station..
An Ofcom spokesperson said: We have agreed to a later launch of Estuary TV's service for Scarborough, now planned by the end of June 2016, to allow the channel to launch and meet the needs of local viewers. Richard, Norwich.