All posts by Chris.SE
Below are all of Chris.SE's postings, with the most recent are at the bottom of the page.
Gordon Insley:
AFAWK there is engineering work going on. Arqiva haven't given any detail, they never do. My guess is it's related to 4G/4G+/5G.
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Angela:
It should br Freesat 117, or Sky 120, or Virgin 118.
You might be able to stream it on ITVX.
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G Crawford :
As you haven't given a full postcode we don't know which transmitter you might be receiving and can't check your predicted reception.
A number of transmitters are having planned engineering which MAY be affecting your reception BUT if you are getting Sky Mix LCN11 and Really on LCN17 and not having reception problems (no pixellation or no signal) with any channels, then it may be an idea to do a full MANUAL retune BUT we need to know which transmitter to advise the UHF channels.
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Richard Pearce:
As you have posted on the DAB transmitter page, you won't have seen the notice about Planned Engineering on the Freeview page, this could be affecting your reception.
I'm afraid it was very unwise to retune, you cannot tune to signals that aren't there, this will probably have just cleared you correct tuning.
As you have provided a bit more information about your reception in your other post, I'm going to respond over there.
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Richard Pearce:
The Ridge Hill transmitter has been having Planned Engineering and if you are in a weaker signal area, reduced power or use of the reserve antenna could be affecting your reception,
We need a full postcode to check your predicted reception to offer further detailed advice.
Please tell us where your aerial is located, and roughly how old it is.
From your mention of your equipment I assume that you may have an amp/splitter to feed more than one device. Do you know the make and model? Where is it located?
How are you boxes and TVs (inter)connected? Are they each fed with a seperate output from a splitter?
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Tony:
FYI Belmont uses 22/25/28/30/23/26 with a Local mux on 32 That's TV Humber, beamed northwards towards Grimsby, Hull, Beverley etc.
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Andy:
Quite clearly "Clipped" is a pretty useless bit of software. It frequently produces garbage.
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Jason:
Engineering works take place at many transmitters, some of the work takes place at height near the antennae and so reduced power or use of the reserve antenna is sometimes necessary. This could of course affect your reception, but that will very much depend on location and nearby terrain. Depending on the works needed this could take several weeks or longer.
However,
Firstly check in your TV Tuning section, that you are correctly tuned to Emley Moor's UHF channels. Emley's Multiplexes & UHF channels are as follows, in the order -
PSBs1/BBCA, PSB2/D3&4, PSB3/BBCB HD, COM4/SDN, COM5/ArqA, COM6/ArqB
they are C47, C44, C41, C33, C36, C48 (C means UHF channel).
You could potentially pick up signals from 3 other main transmitters to which you have line-of-sight in your location, aerials can sometimes get signals on their "side-lobes".
For which TV channels are carried on which multiplex, see
Channel listings for Industry Professionals | Freeview
Secondly, you should have received a postcard from Restore TV warning about possible interference from new/upgraded phone masts starting to use the 700MHz band for 4G/5G. There's getting on for a dozen such masts within 1.5km of you.
see https://restoretv.uk/post…ure/
BUT you mention "other residents". Now if you are in a block with a community aerial shared with other residents, then you need to contact the building management/those responsible for the aerial system to get some filters installed (Freeview should have advised you of this).
Otherwise if it's just you and your own aerial, then contact Restore TV for a Free Filter.
Call them on 0808-1313-800 and give them details of your installation, aerial, any pre-amp, amp-splitters etc. The may decide to send an engineer free of charge rather than just send filters.
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Martin:
I'm afraid we cannot rule out interference from a new/upgraded phone mast as Steve Donaldson has suggested. We encounter a number of instances where the Restore TV site says they haven't sent postcards but nevertheless the problem was solved by fitting the Free Filter.
Whilst the rest of what Steve has suggested may be an issue, you haven't said how "recent" this problem is. Do also check that you are tuned to Mendip UHF C35 for the HD multiplex in case it's inadvertently got tuned to another transmitter at some point.
Mendip had been having Planned Engineering again until the end of last week but is not listed this week and signals at the time of posting appear to be normal (at least in a northerly direction) and I've no reason to think that they aren't normal in your direction.
We could really do with some more information to try and get a better handle on the possible causes.
Is this affecting your TV('s) as well as the Humax box? Have you changed anything about in your installation since the problem started?
What are the % Quality figures in your TV Tuning section for each multiplex's UHF channel?
How old is your aerial (roughly)? Do you have a Masthead pre-amp (on the aerial pole)?
Steve's already asked about amp/splitters.
If the problem is mobile interference and you have a masthead preamp, Restore would send an engineer Free of Charge to fit a filter on the pole before the amp. All filters must be fitted before any amplifier. If the aerial installation is very old, they may even fit a new aerial for you!
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Thursday 4 July 2024 1:44AM
Karl:
Have Freeview actually realised (which I doubt, they're a bit thick most times) or been made aware that the issue has re-occurred? And thanks JS.