All posts by jb38
Below are all of jb38's postings, with the most recent are at the bottom of the page.
Mary: If you are viewing Freeview on a TV and "not" via a box, then try carrying out a "reset" on the TV followed by a retune, reset also being known as "default setting" or "first time installation" etc. If though on the other hand you are using a box? then check that the scart or HDMI lead coupling the box into the TV is firmly inserted into their respective sockets.
Should the aforementioned fail to resolve the problem, then carry out a manufacturers reset on the box.
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Frederick Foulkes : A study of your area is more inclined to suggest that your aerial has been installed facing towards the Winter Hill transmitter (@ 50miles / 359degrees) in order to received BBC North West and ITV Granada regional news services, rather than the BBC West Midlands and ITV Central West micro region from The Wrekin transmitter @ 16 miles / 187 degrees.
Another aspect of reception from Winter Hill being that it transmits the relatively new COM7 HD transmissions whereas the Wrekin does not.
Although water towers can cause an element of signal blocking if located "directly" in line with the signal path from the transmitter, and especially if the receiving aerial is relatively close to the tower, but you should try a test to ascertain if any signal is being received from the The Wrekin on the reverse of your aerial, as its only 6 degrees or so out.
This can be done if your TV or box offers a "manual tune" facility rather than just auto-tune, the procedure being to select manual tune followed by entering or selecting C26 (The Wrekins BBC1) but stopping at this point, do "not" press scan, because if any evidence of a signal is being received, the strength and quality of will appear in the indicator bars. If a signal is being received, it might then be worth swinging your aerial around to face towards The Wrekin.
By the way, I feel that you can discount the masts referred to as being responsible for your problem.
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Frederick Foulkes : In addition to that said. As reception in your area is indicated as being good from both Winter Hill and The Wrekin, and it might possibly be the case that your aerial is simply facing in the wrong direction for the Mux channels stored in your TV or box, therefore undermentioned is a list of the Mux channels used by both stations, this will enable you to check this out by carrying out a signal test on each of the programmes in question.
Winter Hill:
50 (BBC1) / 59 (ITV1) / 54 (HD service) / 58 (10-ITV3 etc) / 49 (11-Pick TV etc) / 55 (18-4Music)
31 (63 - Community on COM7)
The Wrekin:
26 (BBC1) / 23 (ITV1) / 30 (HD service) / 41 (10-ITV3 etc) / 44 (11-Pick TV etc) / 47 (18- 4Music)
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ann: No engineering work is being out on Belmont's Freeview transmitters, therefore the problem referred to has to be associated with your installation. If a jumper lead is being used to couple the TV into a wall socket, check that the connector plugs on both ends of the lead are fully inserted into their respective sockets.
On the issue of no sound from the Sky box, if this is coupled into the TV via a scart lead, then check it out in similar way as done with the jumper lead.
Further advice dependant on the outcome of the aforementioned.
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Mary: Thanks for the update on the situation, insomuch that your audio drop out problem would seem to have vanished, although the reason for it happening in the first place is a bit of a mystery, as no faults were listed against the Whitehawk Hill transmitter.
That said, irrespective of how official the fault reporting sites might appear to be they are not by any means 100% accurate, as its not necessarily the case that every little event is reported.
Although, only time will tell as to whether or not the audio defect was caused by a problem on the transmission side of the equation, or possibly by something associated with your receiving equipment, however irrespective of cause, the main thing is that the problem no longer exists.
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Janet Isaac: Indications are that "That's Oxford" is presenting being tested "on air", the channel being beamed towards Oxford but stretching as far as Swindon. However, the coverage in outlying areas is seen to be somewhat patchy, therefore your ability to receive this channel is totally dependant on your location, a post code being required for checking.
That's Oxford transmits on Oxfords Mux29 / LCN8 (the programme guide listing) other programmes being QVC extra LCN57 & POP on LCN125.
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Janet Isaac : Omitted to mention, that a retune will be required in order to receive this channel, the retune being necessary to update the programme guide.
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Sam Townsend: When you say, "other TV's in the house are working fine on the same aerial", are you referring to a number of different outlet points? if you are, then try the TV in question connected into one of these other outlets.
You should also try using a different jumper lead on the problem TV, if this makes no difference to the situation, check that the circular centre piece on the TV's aerial socket (the bit that grips the aerial connector's centre pin) hasn't become widened, crimping it slightly if required.
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mark holland: Quite possibly! as Sutton Coldfield is listed on the "planned engineering works" page for the week commencing 23/03/2015 as being subject to "possible service interruptions".
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Tuesday 24 March 2015 8:34PM
Miriam : If you have tried auto and manual tuning, its assumed the latter was on L-LON's Mux 29 / 538.0 Mhz?, if this is correct then try it again, but this time "stop" after having entered 29, because if any low level signal is being received, the strength and quality of the signal will appear on the indicator bars.
However, it would be prudent to ascertain if others are also unable to receive London Live, if not, then the problem is being caused by either the communal aerials distribution amplifier, or alternatively a defect on the actual communal aerial.