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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Tuesday, 16 August 2011
Mike Dimmick

3:26 PM

Brian: Also there is a retune at Tacolneston; Mux B on C58 moves to C66 and Mux C from C61 to C68. This is to protect against Waltham BBC A on C61 from tonight, and Waltham BBC B on C58 in two weeks.

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Mike Dimmick's 2,486 posts GB flag

5:08 PM

Mike Dimmick: Thanks for that. Yes, it's in my diary. I've been busy all day, so I'm just doing the write-up for both events right now.

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Briantist's 38,899 posts GB flag
Wednesday, 17 August 2011
David Forret
11:55 AM

Hi I live in the yorshire area,I re-tuned my stations on the 3rd and the 17th,but I still have some stations missing including film 4 and the 2 music stations I just want to know why this is I have the right arial,before re-tuning on the the 3rd I re-tuned and it gave me film 4 and the music stations could you please tell me why this is and if I keep re-tuning will I get them,your help would be most greatfull,please e-mail me thanks.

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David Forret's 1 post GB flag
Elaine Sheehan
5:11 PM

Hey!.. am a current sky user and have card etc. Am in Southern Ireland. I am using the current channel 5 code in add channels yet it still says 'this programme is currently unavailable' even though i've stored it etc. Daughter has done same and is receiving channel 5 no problem. What can i do?...

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Elaine Sheehan's 1 post IE flag
7:36 PM


I have just retuned today 17/8/11 and have all channels with the exception of BBC 1 & 2 . Up until yesterday i was receiving these channels. I also cannot seem to retune back into the Waltham Transmitor. I have Sky and the channels on there are ok but I miss East Midlands Today. ( sad i know ) Please could you advise me by emailing me. Thank you

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Tim's 1 post GB flag
8:12 PM

i have a standard sky box and have unsubscribed from sky i have been offered a sky hd box from my neighbour can i get a card from sky to get freesat hd with this box even though it was my neighbours

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Jan's 1 post GB flag
8:24 PM

I have had a standard sky box for years then had additional box put into another room by SKY who connected up the cable from the dish. This was in the early days of extra boxes and I got fed up paying SKY additional costs. My second box has not been used for years. As I still have analogue TVs, my main TV is OK with the sky box but on the other TV I have lost all channels so I tried to connect my SKY box back up again. I cannot receive any channels, which I thought I could at least BBC1, ITV etc. I keep getting No Signal being Received on the screen. I know it is an old box and old card with a different number from my main Sky card. I have tried some of the suggestions on your site, but no joy. Can anyone help please. I can't afford to buy new TVs plus a part of my terrestial tv ariel blew away and it is expensive to repair it as well. I thought the SKY option would be a good one as I have the dish. Many thanks if anyone can help

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Marlene's 2 posts GB flag

9:18 PM

Tim: Unfortunately this could indicate that your TV or box is not capable of responding to the changed transmission mode of 8K that started at the same time as the high power switchover on this particular channel, with the ITV etc doing likewise on the 31st.

It should tell you in the manual of whatever you are using whether it can or not, this seen in the specification section, if only 2K is indicated then thats the problem.

If you care to come back with the model of device you are using, I (or someone anyway) might be able to check on it, but it should be said that if this is the cause, then in many cases its not rectifiable.

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jb38's 7,179 posts GB flag
10:27 PM

I have spent a fortune on updating for this digital switchover, I have a new TV freview and HD. a new ariel and a booster box, and have lost all itv programmes I only have one quarter of the programmes I had prio to the switchover today. I have been called out by my elderly neighbours who are confused by this too. How angry I am I can not put into printable words, I work all hours on a meagre wage to keep my head above water. I am not entitled to any state freebies, as I work the hours, The person who decided that WE must go didgital whould now fix all our problems FREE OF CHARGE. I had not one problem with my SD or freeview chanels before switchiver, in fact the last 18mnths with the freeview TV I had a great choice, now all I have is the Bloody BBC, and dont I pay enough in the TV licence for them. there is a lot of TV retailers and ariel suppliers becoming very rich in all this whilst we the ever paying public are yet again suffering at the hands of WHO????? any one else annoyed?, I feel like sueing whoever it is forcing these expensive chnages on us for EXTORTION. and taking away our freedom of choice.

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Jane's 1 post GB flag
Jane's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
Paul Bertenshaw
10:35 PM

When will Freeview HD channels be available in the East Midlands, specifically for postcode LE65 1LY ?
Will the quality of the picture be better if the ariel is pointed towards the Sutton Coldfield transmitter rather than Waltham?
Will I need an HDMI cable and if so what type and how do I fit it and where?
We suffer from interference from motor scooters. Is it true that a larger ariel will cure the problem and if so have you any advice?

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Paul Bertenshaw's 3 posts GB flag
Paul's: mapP's Freeview map terrainP's terrain plot wavesP's frequency data P's Freeview Detailed Coverage
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