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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



Help with TV/radio stations?
BBC Three Linear channel re-opens1
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Can I pay as you go for British Europsort on my digital tv without subscribing?5
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Comments
Friday, 23 September 2011
M
Malcolm York
7:06 PM
Walsall

Dear Brian,
have resolved problem. Have worked out how to operate menu screen.
Thankyou.

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Malcolm York's 2 posts GB flag
Malcolm's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Saturday, 24 September 2011
C
Carney
10:34 AM

I have a Phillips 32PFL5522D/05 which after retuning semms OK until turning off, on switching back on there are no working channels I have another two televisions that are OK runnig off the same ariel

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Carney's 2 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

12:38 PM

Carney: I suggest that you return the TV to its factory settings, this done by holding down the menu for about 10 seconds and a menu will appear on the screen. You then go through each of the five steps shown as though it was the first time you had turned the set on.

(This not exactly being an unknown problem with this model)

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jb38's 7,179 posts GB flag
P
Peter
4:00 PM

Can any one tell me why my recently purchased pace box says no satelite signal but my grundig box works well on same system?The new box works well on a friends set up.Ive reset the LNB and updated the download but still no good.All this is happening in spain with a 1.9m ofset dish.

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Peter's 1 post ES flag
M
mr john w. powell
9:49 PM
Ipswich

we have had our freeview box for a coupleof moaths now we did enjoy challenge tv station but it has dissappeared now

any idears?

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mr john w. powell's 5 posts GB flag
mr's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Sunday, 25 September 2011
J
jacky law
10:10 AM

can you please tell me why,my digital tv breaks up in the kitchen,but my sony digital,does not break up in the lounge,both attached to same aerial.

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jacky law's 1 post GB flag
C
Carney
3:37 PM
Sheffield

jb38
returned to factory setting several times the result is just the same all programs are there and everything is ok until it is switched off and switching back on all programs gone

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Carney's 2 posts GB flag
Carney's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
J
jb38
sentiment_very_satisfiedPlatinum

7:10 PM

Carney: Well, although the procedure mentioned can in some occasions help alleviate the problem, I have to say that I did had my doubts as to whether it would or not in your case as it is related to a software issue connected with the transmission modes being used, I don't know if your TV has its software auto-update turned off or on (should be on!) but due to the age of that set and the fact that its discontinued I doubt if Philips are making any further "over air" downloads now.

I would think its best policy to contact Philips customer service on this to see what they come up with, although I would not really expect very much except stock answers, because as was previously mentioned is not exactly an unknown problem with that model and is something that is really out with your control as far as being able to rectify the situation is concerned, the problem first starting to rear its head a few years ago.

PS: There is a little test I would have liked you to have tried though, this entirely dependant on where you receive your signal from and whether or not its fully switched over, preferably not as far as the test is concerned.

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jb38's 7,179 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

7:19 PM

Carney: Please ignore the latter comment regarding a test, as I see you did indicate a location on your latest posting whereby you do reside in a fully switched area.

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jb38's 7,179 posts GB flag
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