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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Tuesday, 24 January 2012
9:00 PM

my freeview tv works perfectly apart from the bbc channels.the actors mouths and the voices are not in fed up havi g to retune my tv.all other channels are fine.

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m.sinclair's 1 post GB flag
Wednesday, 25 January 2012
1:33 PM

I have an existing satellite dish, an old sky box and newer sky+ box. I no longer subscribe to sky so am receiving freesat.
I have the twin cable (used for sky+) running from the dish to the front of the house where I have the sky+ box and large flatscreen TV , then a single cable runs from there to the back of the house to the older sky box (not sky+) and small TV. Both work fine like this, but we wanted to switch the TV"s round (leaving the sky boxes in their original places, as that is the only way) and having done so the small TV works fine in the front but the larger one says - NO SIGNAL BEING RECEIVED - we have done all the obvious check with the cables, double checked switched the TV"s back again, just to make sure everything works ok (which it did!) but when the bigger TV is attached to the old sky box and the smaller one to the sky+ only the small one works!
Why is this? Can you help?

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Helen's 1 post GB flag
Dave Lindsay

1:46 PM

Helen: You should attach the large TV to the old Sky box with a scart lead. The fact that you are receiving "No Signal" message probably relates to the fact that there is no terrestrial aerial plugged into it. There is no need to scan for channels on the TV (to receive from the Sky box) if you have the devices connected via a scart lead.

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Dave Lindsay's 5,724 posts GB flag
kevin green
4:31 PM

Kevin:I have full sky package in my livingroom,i have a magic eye in my conservatory to watch sky,since the switch off i would just watch sky,i have just fitted a set top box connected with scart,put the magic eye (rf2) in the back or the set top box,i get all the freeview channels but can not watch me sky,any ideas would help

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kevin green's 3 posts GB flag
7:42 PM

I wonder if you or someone know who can help me. Please, I am searching to find out the cost to buy own, new extra TV channel (For example Food Network, Fitness TV, Wedding TV etc....) I cant find/how to buy own TV channel station, how or is there website to ask for agreement/license. We want to run own TV channel business. We are hoping to get extra new channel for freeview/FreeSat etc. Any info would be huge help, thank you

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alex's 1 post GB flag

8:07 PM

kevin green: When you say "since the switch off" what switch off are you referring to?

The other point being, are you using a co-ax lead from the Sky boxes RF2 output to feed to the TV in the conservatory, that is if that's what you are doing? and if so have you tuned the TV in the conservatory into the RF channel used by the Sky box?

Finally, do you have an normal aerial connected directly into the Freeview box, or is it getting the signal via the co-ax from the Sky box? that is with the normal aerial connected into the Sky boxes aerial socket.

What you have mentioned can suggest various possibilities, and the points mentioned have to be known to be able to assist.

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jb38's 7,179 posts GB flag

9:31 PM

Can someone tell me why two of the groups of SAVINGS pages on page 2510 on THE BBC RED BUTTON text services (nationwide) are displaying nonesense and have been for the last two years on all BBC TV platforms FREEVIEW & FREESAT.


When you complain they just try to fob you off by telling you that you are seeing things. The BBC gets more arrogant as the years go by and it's standards are falling year on year also. Time was when they would correct these minor faults while you were on the phone to them.

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Nedbod's 619 posts GB flag
10:38 PM

Does anyone know whether channel 5 has stopped being free on Astra 2 or 3, up until recently i had it but now nothing, i have re-tuned the satellite receiver but still no luck.

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Alan's 6 posts CH flag
Thursday, 26 January 2012

6:21 AM

Alan: Retune to 10964 H 22000-5/6 please.

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Briantist's 38,901 posts GB flag
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