Want to better understand the current TV faults? See the all new UK Free TV page
Brian Butterworth published on UK Free TV See: All transmitters with faults and engineering
Following from your suggestions, I have made changes to the icons used to show which Freeview transmitters have fault or engineering status associated with them.
Previously, you had to look quite hard to see which transmitters had current faults, and which had faults listed for the last few days.
The new format for the page looks like this.
Only the sites with "live" faults are shown with the yellow symbol (those with Digital UK's "this week" status, a pink border).
I hope the above listed changes will help you to understand where the current faults and system outages are.
The new symbols carry though to other pages that shows transmitter symbols.
All questions
In this section
Tuesday, 27 May 2025
S
StevensOnln111:48 PM
P Cooper: Perhaps you could explain how you are certain that the transmitter is at fault? Do you have reports of other people experiencing the same problem at the same time as you?
Have you considered that you could be being impacted by interference from another source, such as a 4G/5G base station? Beacon Hill transmits on frequencies which are close to the 700MHz band now used by the mobile networks for 4G/5G so it may be worth checking with https://restoretv.uk and requesting a free 700MHz filter if they predict that you may be affected.
There is also the possibility that you are picking up electrical interference from something nearby (common causes are appliances/power tools with electric motors or LED lights with poorly screened circuit boards). Interference from a distant transmitter broadcasting on the same frequency may also be a possibility.
Please remember that this is an unofficial technical help website and nobody here works for the transmitter company, nor do we have any way of investigating or rectifying any transmitter fault that may exist.
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Wednesday, 28 May 2025
C
Chris.SE1:00 AM
P Cooper:
Apart from echoing StevensOn;ln1's comments, as you haven't given a full postcode we don't know how good or mediocre your predicted reception might be, nor whether you may be suffering 700MHz interference from a new/upgraded mobile phone mast.
StevensOn;ln1 has given you the link to check and request a Free Filter. Even if your postcode isn't listed, I'd still request a Free Filter if there's any mobile masts nearby.
Over the years I've come across a number of TV Dealers and Aerial Installers who don't even have the correct equipment - Spectrum Analysers and the like - to check for interference etc. never mind knowing how or where to check if a transmitter is having Planned Engineering!
Beacon Hill, like many main (and other) transmitters have been having Planned Engineering work on and off for many months though none currently listed. Arqiva don't elaborate of the work being carried out and we know that some of it is weather dependant.
There have been no reported faults for Beacon Hill in the last 5 days - the BBC are usually on the ball at reporting those when any BBC services are affected.
There has been some intermittent and variable Tropospheric weather conditions in recent weeks (the BBC and Freeview issued warnings about possible reception problems) and your location might be a bit more vulnerable to co-channel problems in such conditions especially from the continent!
Have you thoroughly checked out your own aerial installation, made sure the aerial and connections are intact and it's still pointing correctly and that the down lead isn't flapping about and is undamaged? The number of times I've seen people complain about a transmitter problem and they haven't even looked up at their aerial and then find it's pointing at the pole star!
I also gave a background in TV, and a few years ago I was having signal issues with some UHF channels and had been suspecting it was a transmitter problem UNTIL I suddenly realised that my downlead had several cracks in its sheath!
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C
Chris.SE1:10 AM
P Cooper:
In addition to my last, |I forgot to mention that the "Live Faults" map here hasn't been updated for some while due to some bugs in the site software after some OS updates.
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Saturday, 31 May 2025
D
Dee10:20 PM
Hi can anyone help please at all.
I'm in Hove and all my Tv channels have vanished over night.
I didn't touch nothing or move or remove any cables.
I live in a multi apartment new block so guess the main aerial is on top of the building Ive never seen it
never had this problem.
I've reset the Tv and aerial cable and done auto scan all day but it just comes back saying no channels.
I just have a single white aerial cable going from the to to the wall socket and have never had this problem.
I have no Wi-Fi or sky anymore
Just had plain old free tv channels for 2 years.
I've looked on the freeviews downage map site and it's confusing,
It says there's been 90% reports about TV Down then it also says there are no problems reported across Brighton and hove.
I'd be really grateful if anyone can help Me please.
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C
Chris.SE11:22 PM
Dee:
I'm afraid a mistake you've made was to retune. You cannot tune to signals that aren't there, the usual result is to clear the correct tuning.
So instead of No signal you now have No channels!
None of the transmitters that your communal aerial may be receiving from have any reported faults, Whitehawk Hill just S of due E is supposedly normal, however Rowridge in a general WSW direction has Planned Engineering BUT it would not be the case that all multiplexes would be off-air for any length of time without some report of a problem.
As you are using a Communal aerial it is more likely that there is a problem with the system. The first thing to check is if you neighbours in the block are having similar problems. If not, try retuning once again to see if that restores the channels,
If you still have a problem and/or your neighbours have a problem, you'll need to report it to the the building management who'll have to get someone to come and check the system.
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Sunday, 1 June 2025
D
Dee12:00 AM
Chris.SE: Ah Thanks for Your rapid response'
Much respect Man.
I don't talk to any of my neighbours unfortunately
So i guess I'll have to ride this one out.
I've just ordered broadband and TV to be installed Wednesday to get around it.
All the best and Thankyou again Man.
All the Bess.
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