Do all freeview set top boxes have the same problems - they freeze up get stuck
Brian Butterworth published on UK Free TV
There are several factors that use these boxes to "crash":
- low quality input signal from the aerial
- sudden electrical noise (such as from a refrigerator or DIY equipment)
- failed self-updates
Like all digital
computer equipment, the Freeview
boxes are all designed to diagnose
problems during the period after they are turned on.
If you have equipment that is failing more than you expect, you can use your rights under the "Sale of Goods Act 1974 (as amended)" to demand a working replacement within 12 months of purchase.