Do all freeview set top boxes have the same problems - they freeze up get stuck

Do all freeview set top boxes have the same problems - they freeze up get stuck in stand by mode and some turn themselve on and off.

^{Brian Butterworth published on UK Free TV 2nd October 2014 at 13:58}

There are several factors that use these boxes to "crash":

• low quality input signal from the aerial
• sudden electrical noise (such as from a refrigerator or DIY equipment)
• failed self-updates

Like all digital computer equipment, the Freeview boxes are all designed to diagnose problems during the period after they are turned on.

If you have equipment that is failing more than you expect, you can use your rights under the "Sale of Goods Act 1974 (as amended)" to demand a working replacement within 12 months of purchase.