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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Monday, 13 October 2014
edwin jones
12:20 PM

Cannot play TV through recorder unless it is live?

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edwin jones's 1 post GB flag

6:59 PM

edwin jones : The aerial loop through facility on some PVR's (recorder) models will be blocked if during the set up procedure "eco mode" (or similar meaning term) has been selected, as in this mode the power supply to the aerial loop through circuit is switched off.

Should your device (model unknown) have been set up in this way? then switch this mode off.

However, irrespective of whether or not your recorder has this setting, the loop though connection on most devices will be blocked if the device is completely switched off from the mains.

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jb38's 7,179 posts GB flag
Tuesday, 14 October 2014
Algernon Black

9:41 AM

Why is the Freeview EPG so appalling in that it takes ages to display programme details after switch on and even after a couple of hours viewing there are still
"No information" tags displayed?

My Freeview tuner is built in to the TV set.


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Algernon Black's 23 posts GB flag

12:46 PM

Algernon Black:

The Freeview EPG has an overall cycle time of 270 seconds.

For some classes of events, the cycle time is shorter:

current day, current multiplex
9 seconds

current day, other multiplex
54 seconds

later days, current multiplex
27 seconds

later days, other multiplex
270 seconds

Assuming your signal is good, what apparently is appalling is the software in your telly.

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js's 822 posts GB flag
5:46 PM

have retuned digital recorder and it has got bbc one wales,bbc2wales,itv wales,and s4c how dio I get the proper channels back.

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george's 1 post GB flag

5:48 PM

george: Have you do the process as listed at the top of the page?

If you have, please see Digital Region Overlap | - 12 years of independent, free digital TV advice .

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Briantist's 38,910 posts US flag
6:21 PM

We have an analog tv but view the programmes through a Humax box. At the end of June, our picture, on all channels, started t
o break up or the screen went black and a notice came up saying "no or scrambled signal". We've had the Humax checked - all ok - and bought a new, large aerial and a new cable. When the situation didn't improve, we bought a booster. Nothing seems to have changed and the "technicians" can't seem to come up with any ideas. Does anyone out there have any suggestions? Any help or advice would be most welcome. (Apart from burning all digital equipment!)

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Fiona's 1 post GB flag

6:45 PM

Fiona: Advice on the possible reasons for a problem of this nature can only be given when a persons location is known, this in the form of a post code or one from nearby such as a shop / Post Office, as this info would enable access to information on the transmitters that cover the area in question.

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jb38's 7,179 posts GB flag
Thursday, 16 October 2014
11:36 PM
Dinas Powys

have Sony Bravia TV with freeview-picked up trailers for Made in Cardiff channel 21 without problem-when channel started yesterday initially picture froze and faded and then disappeared altogether-re-set has not worked-all other channels seem fine-I live in Penarth CF64

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whatsoccurin's 2 posts GB flag
whatsoccurin's: mapW's Freeview map terrainW's terrain plot wavesW's frequency data W's Freeview Detailed Coverage
11:59 PM
Dinas Powys

sorry-this should of course have read channel 23 (doh!)-will probably have to try plan b-Made in Cardiff is on Virgin from Sunday

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whatsoccurin's 2 posts GB flag
whatsoccurin's: mapW's Freeview map terrainW's terrain plot wavesW's frequency data W's Freeview Detailed Coverage
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