What can I do when my Sky Digibox says 'No Signal' or 'Technical fau
How to Reset a Sky Digibox when 'No Signal' appears.
Reset method 1 - Delete and Rescan
- Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.
- Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.
- Check cables and connectors are in good order.
- Wait for at least 30 seconds.
- With the card still out of the machine, plug the Digibox back into the mains.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
Reset Method 2 - Reset the LNB
If the above method does not work, the LNB may have a fault.- Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]
On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu". - Then press [1] to go to the RF output menu.
- Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
- Press [DOWN] and [SELECT] to select Save New Settings.
- Press [SKY].
- Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
- Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
- Press [SKY].
Reset Method 3 - Upgrade the system software
If there are still problems:- Turn the Digibox off at the mains again and remove the viewing card.
- Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
- Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message ââ¬â this will be white text on a black screen. On some boxes this can appear as a half screen.
- Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
All questions
In this section
Sunday, 22 May 2011
M
mike dow5:45 PM
My elderly father has a satellite which i think 'looks' (is that the correct term) at Hotbird. He gets Polish TV from it. Recently his picture has gone to black & white even though his ordinary TV is still colour.
Any ideas as to what may be wrong?
Thanks
Mike
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mike dow: The two most likey reasons are:
1) The SCART cable is loose; or
2) The output has been changed from RGB to SVideo in the menu of the satellite receiver.
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Maxine: Mounting the dish up higher to avoid the trees is the best option.
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Monday, 23 May 2011
L
Loveday4:01 PM
hi there, I have a sky box that is used only for freeview now, as no longer a sky customer. It has alternated between very good and broken up picture quality. Now I have absolutely nothing for two days. I live in West Sussex, my daughter lives in Surrey and says that her tv is also behaving in the same manner (she also has a sky box). At present the weather is very windy here and I wonder if this is the problem affecting my tv set and her and probably many others in the area
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K
kitty8:04 PM
hi, i have tried all 3 methods above twice but no luck. we've had really bad winds and rain all day (60/70mph) and a power cut, so could it be the dish moved or box damaged? are either easily fixed or do i need an engineer?
thanks.
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K
kitty8:19 PM
hi again, i did mean to say above my sky box is showing fault 29 and also that i am not @all technical!
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Tuesday, 24 May 2011
kitty: If you have tried all three methods at the top of the page with no success, then you probably have a cable, LNB or dish fault that will require an engineer to fix.
It could also be a be a fault with the Sky box, but this is less likley.
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Loveday: If "Method 2" does not clear the problem, you probably need to have an engineer change the LNB on your dish as shows signs of failing.
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A
adh11:37 AM
Hey man,
I have a sky box that has always lost channels. If I reset the box, they'd come back. But within an hour or so, the channel is hard to get back. I have to change then channel and cross my fingers that when I return, the channel will appear.
I'm going to try your methods. Any thoughts?
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