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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
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Thursday, 5 January 2012
A
A Pointer4:40 PM
We found that we couldn't receive ITV channels through our old freeview box. Called in the aerial man who said aerial signal was fine, but said we needed a new digi-box. Bought one but found that picture and sound were distorted (pixelating). Purchased new scart lead but no improvement. Changed it for another digibox (same make) which proved to be even worse. We didn't have problems with BBC with our old digibox, but even those programmes are being affected.
Have we just been unlucky with the two digiboxes? Any ideas?
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J
jb385:12 PM
PD: Well, you do not appear to be in an area with a surplus of signal strength and I suspect this is the main cause of your problem, as Bilsdale ( @ 17mls / 150 degrees) is only transmitting on low power until next September with Mux C on Ch27 only being on 6Kw, and so its unlikely you will be receiving it at much above the reception threshold, with this dipping under at the slightest pull on the signal.
I did suspect that your problem could possibly be caused by an RF modulator in the Toshiba, but as far as I can gather it doesnt seem to have one so that can be excluded.
I know you say that each device has its own feed from a wall plate, but is this just in the form of a passive splitter? as its likely that it will be unless that is you have a booster / splitter in the loft or wherever.
Should this prove to be the case then the only way out of the problem is to purchase a two way powered splitter and feed it from one of the wall plate outlets, as this will give each device total independence from each other as well as giving the signal a slight boost.
As regards to the splitter, its sometimes easier to purchase a four way device and just leave two outputs unconnected, as there is a large range of four way devices of about 10dB gain or so at very reasonable prices (£12.00 or so) over what you will see when looking at two way devices in places such as Argos etc.
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J
jb385:24 PM
A Pointer: I have my doubts about the accuracy of the report made by aerial person, although as you haven't provided your post code then I cannot verify this one way or the other.
But Freeview boxes do vary in sensitivity from each other, this being why one brand will work where another wont, but with the common factor usually always being that its in an area with poor signal strength, as this is where these differences always show up.
If you come back with your location (pref: post code) it will make it easier to supply further advice.
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J
jb385:39 PM
PD: Re:-powered splitter referred to, this is the link to one I can personally recommend, as a friend of mine has been using this for over two years now powered up 24/7, and indeed I have also been using one myself 24/7 for over 6 months now and with its casing being at minimum temperature, barely warm! (unlike some types)
4 Way TV Aerial Distribution Amplifier/Booster Splitter | eBay pt=UK_ConEle_SatCableFreeview_RL&hash=item35ae216caf
e-bay item number: 230554692783 in case the link doesnt work.
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P
PetesyC6:38 PM
I have recently replaced a sky+ box with a skyhd box in my daughters bedroom. I used to run a signal out the old box to a second bedroom through a magic eye.
I have tried to reconnect this to the new box with but no signal is coming through. I followed all of the advice to ensure the RF outputs are working and all seems OK. If I run the signal using an old TV co-ax connection cable then the magic eye lights up but as soon as I switch it to the longer length of regular co-ax cable (that I used to use) the light goes off. Any advice please
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C
Charlie paterson, Sr.7:58 PM
i have a cable conection in my daughters room and tried to fit a free view box but not getting a signal i can get 1 2 3 4 5 using a digivox box
thank you any advice
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K
kim8:01 PM
hello
i am trying to tune a second tv to the rf out put on sky hd using a sky eye. I have had the sky eye working before on a previous tv but can not get my sanyo to tune into rf68. I have changed my sky rf to 46 because my sanyo said that had good signal strenth but i still cannot get it to tune in. Any help apreciated
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J
jb388:40 PM
kim: I assume that you have set the Sanyo on analogue? that is if its a dual standard Freeview / analogue TV.
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J
jb388:42 PM
kim: Meant also to say, carry out your tuning exercise first without the eye being connected in line with the TV.
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J
jb388:48 PM
Charlie paterson, Sr.: When you say a cable, are you referring to a co-ax lead from somewhere or an actual cable TV connection?
And when you refer to channels, are you meaning analogue TV channels and not Freeview ones? as if so you will need to provide your location (post code) so that the signal levels expected at your location can be checked on.
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