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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Thursday, 5 January 2012
G
Gloria
10:59 PM

I have a sky dish and do not subscribe to sky anymore but use freestat. I now have a freeview box and wondered can I use this on my tv although all the receptin is thru my sky box? Can I receive freestat and freeview on the same tv?

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Gloria's 2 posts GB flag
Friday, 6 January 2012
J
Jeff Gilbert
10:29 AM
Peterborough

I've just bought a new TV with a built in Freeview HD tuner but can't seem to receive any of the HD channels? Checked on the Freeview website and my area (PE7 1TX - Sandy Heath) went live for HD in April 2011 - any ideas?

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Jeff Gilbert's 1 post GB flag
Jeff's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
M
Margaret
10:58 AM

Pete: For some reason the EPG on my Panasonic tv has started only displaying now and next programmes. Following days shows programmes from 18:00. I've tried reinstalling but it makes no difference. Any suggestions?

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Margaret's 2 posts GB flag
M
Margaret
11:12 AM

Pete: Oops, just realised I said it was a Panasonic tv, it is in fact a Polaroid. Its a number of years old too although has inbuilt Freeview.

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Margaret's 2 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

5:37 PM

Jeff Gilbert: What make / model of TV do you have? but if you look at the programme EPG listings and do not see 50 - 54 mentioned then the TV's tuner has ignored the HD signal because its not DVB-T2 capable.

Have a look at your TV's user manual / specifications / tuner, and if you see DVB-T mentioned your set is not capable of picking up an HD signal, as it has to be DVB-T2.

Are you sure the TV isn't advertised as "HD Ready"? as all that means is it can show an HD picture from an external device.

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jb38's 7,179 posts GB flag
D
Dave
8:56 PM

Can the old white pace sky+ box be made to record free to air programs without a sky subscription ?

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Dave's 1 post GB flag
Saturday, 7 January 2012
J
jb38
sentiment_very_satisfiedPlatinum

8:18 AM

Dave: No! as Sky effectively retains control of the recording side of any box that is / was dedicated to their service as they can remotely activate, likewise de-activate, the recorder.

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jb38's 7,179 posts GB flag
S
Steve
7:36 PM

I've just bought a new tv with built in freeview forthe bedroom. The room has no arial socket but has a sky connection. In the lounge I have sky and the arial cable from the arial in the loft.

What is the easiest way to get freeview? Through the dish? Splitting the arial in the loft and running a cable?

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Steve's 1 post GB flag
J
jb38
sentiment_very_satisfiedPlatinum

8:50 PM

Steve: I don't really see you have any option other than running another cable from the loft aerial into the bedroom, as the Sky connections aren't really of any use for Freeview purposes.

Whether or not you will get satisfactory results by just splitting the loft aerial two ways without using a two way powered splitter isn't really known, that is without a post code being provided for purposes of being able to check the signal strengths expected at your location, however this can be added at a later date should they prove unsatisfactory in any way, like picture glitching that didn't happen before.

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jb38's 7,179 posts GB flag
Sunday, 8 January 2012
M
marie
9:22 AM
Bristol

in our new house we had a sky dish with 8 lnb set up to go to 2 rooms and new freeview aerial to 2 other rooms. Downstairs our new sony freeview plus box and sony tv work well but with arquiva A ( I think, Dave, E4 +1, Sky news) working intermittently. Upstairs old boxy tv and old thomson freeview box don't get much of arquiva A or B. We are on top of hill ( in low lying cloud at times) near Bristol and presumably receive from Mendip transmitter and have absolutely no obstructions between us and it. Aerials on roof. BUT, when we unplug our aerials the signal is pretty much the same or maybe slightly diminished only!!! Does this mean our aerial is not connected somewhere on the roof? ( can't get hold of person who fitted it for us) as presumably we are receiving signal through the aerial cable? And the slight improvement when plugged in could be because an even longer bit of wire is acting as aerial. Our fitter did say we had 100% signal on roof.

Also, we lose the sky channels pop, tiny pop, pop girl often at night, or in bad weather, but sometimes when it's ok in day. We used to have no problem with them when we lived in bottom of valley. Does this happen to satellite telly?

Please don't publish my postcode - bs48 1pl

thanks

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marie's 3 posts GB flag
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