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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!



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Comments
Thursday, 19 April 2012
I
Iain
11:09 PM

Hi jb38 I did post b4 not sure if you saw it the tv is a grundig gu26blk2


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Iain's 7 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

11:25 PM

betty_chienne: Although boxes of that age can be very variable in performance as far as what they are capable of receiving is concerned, this determined by whether or not they had received regular software updates over the years and which yours might not have done if left unpowered during night time hours? but another possible reason could be responsible for this problem by the fact of you being located at only 10 miles away from Crystal Palace, that of receiving an excessively high powered signal which is overloading the boxes tuner.

A simple way to verify if this applies or not being to try a test using a set top aerial (non powered type) and carrying out a re-tune after plugging it in.

If you do not have a set top aerial then a short piece of wire (about 12") plugged into the middle part of the boxes aerial socket should be suffice for a test, and as before carrying out a re-tune.



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jb38's 7,179 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

11:30 PM

betty_chienne: That model is on Digital UK's list of devices affected by the "Split NIT" issue which means that they won't work after switchover:

http://www.digitaluk.co.u…tnit

However, this site's own page says that it may have problems between the first and second stages of switchover:

TVs and boxes that do not support the 8k-mode | ukfree.tv - independent free digital TV advice

As this has now passed, all are in 8k mode.

If it does turn out to be only fit for the bin, then all I can say is they don't make them like they used to!

Probably get a replacement with in-built modulator such as Ferguson F01SDB:

http://www.comet.co.uk/p/…8737

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Dave Lindsay's 5,724 posts GB flag
J
jb38
sentiment_very_satisfiedPlatinum

11:40 PM

Iain; Yes thanks, I spotted your reply a short while ago but did not reply at the time as there was another technical aspect I wanted to find out about first concerning your model, as what I did see didn't suggest that anything was amiss.

Sorry if this is a repeat question, but when you say that you lost all channels after retuning was this only after retuning on the communal aerial, or did you follow that by connecting the set top aerial and making another attempt at retuning on it and this also failed?

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jb38's 7,179 posts GB flag
Friday, 20 April 2012
I
iain
12:14 AM

jb38: to be honest we try not to use the communal aerial if we can help it as its not that good. this tv has always used a set top aerial.but we have since tried the communal as we had nothing else to try but this does not help,,,

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iain's 7 posts GB flag
S
sparky
9:43 AM

sparky:
Hi jb38
thanks for the reply.

The wide band aerial I have has about 60 X type elements,make not sure ,similar construction to the xb10a on the atv online aerial site, it is some years old now,can't remember exactly when,but this aerial replaced a fairly long log-periodic aerial .

I have tried the humax today now the weather seems to have cleared up,the BBC channels (BBC one/two/ news) are breaking up/pixalating without any attempt to record, the strange thing is that all the HD channels(50-54) are OK and can be recorded , also all channels on epg 810-819 are OK and can be recorded with no break up but I suppose these will disappear soon,plus all commercial channels OK.
All the signal levels are about the same 80 to 81 strength /100 quality.(this is with the amp connected)
It seems the fault or difference is only with the BBC channels on epg 1-2 and the news channel on 80 plus BBC 3 and 4 which are not on air at the moment.
I wonder if any one else is experiencing these symptoms and could the engineers still be working on this? I have heard that there is to be a further increase in power output(no date).

Thanks again for your response.

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sparky's 13 posts GB flag
Dave Lindsay
sentiment_very_satisfiedPlatinum

11:02 AM

sparky: Have you confirmed that BBC One on number 1 is coming in on channel 23?

Or are those on 810-819 BBC services on channel 23 (from Crystal Palace)?

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Dave Lindsay's 5,724 posts GB flag
S
sparky
11:24 AM
Hemel Hempstead

sparky:
hi dave,
disregard my previos post,i have just been fiddling around with the humax and did a maual retune on c23,the first time no good same problem, so i tried altering some of the options including dbt to dbt2,no good,i then changed the bandwith from 8mhz to 7mhz and lo and behold it all works perfectly on all channels.
The strange thing is that the signal report still reports the bandwith as 8mhz!!
Any ideas why?

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sparky's 13 posts GB flag
sparky's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
S
sparky
11:32 AM
Hemel Hempstead

dave,i might have spoken to soon,i just checked the bbc on epg 810 etc they seem to have aquired the same breaking up problem,so it looks like it has just swapped them in the epg.

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sparky's 13 posts GB flag
sparky's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
Dave Lindsay
sentiment_very_satisfiedPlatinum

12:06 PM

sparky: I can't answer your questions as I', not that up on these things (perhaps jb38 or someone else can help). I am surprised that the user should have to set something like bandwidth manually; I would expect these things to be set automatically.

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Dave Lindsay's 5,724 posts GB flag
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