My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
Try this:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
12:11 PM
Braintree
Thank you for your reply. I was getting London news instead of Anglia so I took out the Antenna in cable and then rescanned for channels, and now it is not pixalating.
I will have to check if it is the right Anglian Arerial when the local news comes on.
Regards,
T J Bull.
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T's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
5:09 PM
Rochester
I live at ME1 3S Burham Kent and have been having trouble recieveing COM6 Channels The others are all ok.
I was recieveing Ch Yesterday, Film 4 and ITV 4 before the switchover But they are now missing and my TV is not showing any COM6 Channels.
I have a new Smart LED TV with HD Freeview using a communal TV Arial, I recieved can now recieve the HD channels but can not understand why the COM6 channels are missing?
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Hilary's: mapH's Freeview map terrainH's terrain plot wavesH's frequency data H's Freeview Detailed Coverage
Hilary: It's possible that the communal aerial system if fitted with a filter that only allows through (from the aerial) frequencies that are used by the transmitter. As the frequency used by COM6 has not been used before switchover, the system could require some adjustment.
Could you receive all Freeview channels before switchover? Did you get BBC One, BBC Two etc?
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7:58 PM
i too live me13sj burham also on communal aerial have the same problem as hilary, tried to retune over and over again think we have a complete set of missing channels on 54 even tried a manual tune, where as before all channels were available pre switch over. as dave says probably needs to be adjusted, but by who ?
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colin: I should imagine that the aerial system is the responsibility of the landlord.
I asked about reception of other channels before switchover, and in particular BBC channels, because they were at higher frequency on C59. ITV1 and ITV3 were low down on C24 and C27 respectively, so if you got these, then that suggests that the aerial system only allows channels through that are used.
After switchover, all channels except 54 were used before switchover.
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8:55 PM
thanks for that dave i was thinking of instaling my own aerial on the side of the bungalow as we are in location of bluebell hill i take it a 43 elementhigh gain wideband aerial would fit the bill ?
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10:26 PM
HI im in eastbourne on the hastings trandmitter with a humax freeview box and challenge tv has gone missing i tried a retune to no avail help!!!
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dave linden: This is because the transmitter on the top of South Cliff Tower is broadcasting on the same three frequencies as the Commercial channels from Hastings transmitter.
See Hastings transmitter | ukfree.tv - independent free digital TV advice
Unfortunately South Cliff Tower only transmits the Public Service channels, which are those that I expect you can still get from Hastings.
What the solution is may depend on exactly where you are.
If the interference from South Cliff Tower is strong, then you will have to accept that you aren't going to receive the Commercia channels from Hastings.
If it's weaker, you may be able to put your aerial somewhere where the interfering signal is blocked sufficiently.
In your general area, I believe that your only other alternative to investigate is receiving from Heathfield, although, again, it depends on where you are as to whether that might be a possibility.
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colin: I think that you should contact your landlord with a view to getting the aerial system adjusted. Everyone will be in the same boat, so others may be doing likewise.
I'm not sure what sort of aerial you will need. Whilst you are only two miles from the transmitter, you are very low down, being over 200m below the transmitter's antennas and as such I wonder if you could not have a good signal due to the umbrella effect - that is the best signal is way above you!
A look around at the aerials suggests that this could be the case as they seem to be large and some point at other transmitters.
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11:50 AM
Dave. thanks for the info yes your right we should get in touch with tmbc to ask if they can resolve issue with aerial will call them monday cheers colin
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