Feedback
Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Monday, 10 September 2012
J
JB5:44 PM
Henley-on-thames
Thanks JB38 for the wire-update.
I have now tried to using the antenna cabling (2m long) as well as a radio single wire (3m long) from the socket at the back of the TV.
I have tried both general and channel specific scan but I do not get anything on C49, nor the working C58, this way.
Note that depending on the orientation of the wire, the specific search takes more or less time.
So no luck there, BUT
When I replugged the original cables and scanned again.
Channels are back !!!
Not sure what happened there, but it works for now !
Thanks for your help.
BW
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JB's: mapJ's Freeview map terrainJ's terrain plot wavesJ's frequency data J's Freeview Detailed Coverage
C
Chris 5:58 PM
Exeter
Re Stephen P - thanks for the suggestion but What is RTM? Also confused by +/- frequencies suggestions. Re the list should I be getting some or all of each "Mux" list, or any one list only?
In between posts I noticed the list of channels I thought I had turned out to include many with no signal. I did a clear channels and auto-tune, shorter list of channels some with no signal, repeated and got a medium size list some with no signal.
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Chris's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
M
mary owen7:09 PM
JB38 and Mark Fletcher, i have checked the dish, seems to be a cable lose, sky sorting it on Thursday, didn't mean to be funny with asking why postcode needed, please keep " bothering " Mark, it is a great service this site, Thank you,
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J
jmp9:03 PM
Can anyone tell me why i get a good picture and signal on ch 12(yesterday),ch 15(film4)and ch 38(quest)to name a few,on a t.v. with built in freeview but get picture break up when going through a STB.I have tried 3 different STB'S.
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J
jb389:23 PM
JB: Pleased to hear that you are back in operation again and that your ITV has returned, its difficult to pinpoint exactly what was the cause of your problem but I strongly suspect that it wasn't anything concerning your particular installation, albeit that it was still necessary to carry out a few checks to eliminate a few factors.
However, regarding your observation of a variable time factor being involved dependant on the orientation of the wire is concerned, this is because the scanning sweep rate on a tuner is always faster when no signals whatsoever are being detected on the tuners input, but when you changed the orientation of the wire and a signal "was" detected this would automatically slow the scan rate down to give the tuner a better chance to lock on to what was being detected, that is should it be at a sufficiently high enough level to trigger a "lock on" which obviously it wasn't.
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J
jb3810:54 PM
mary owen: Just a point regarding your intermittent reception, provided that you are "not" intending to record anything then you can help the situation as far as "normal" viewing is concerned by swapping the two LNB input leads over on the rear of your box, as LNB1 is basically used for viewing and LNB2 for recording.
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Mark Fletcher11:21 PM
Halifax
Mary Owen.No problem whatsoever !
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Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Tuesday, 11 September 2012
N
Niket1:49 PM
I have an old Sky+ box [NOT HD]. No viewing card. I live in a flat that has a communal satellite with a single feed. I am able to watch the freeview channels when I connect to a normal set top box. However, when I connect my sky+ box [dish input 1] I am unable to view even the free to view channels. The Sky+ box throws error 29 - No signal.
My queries are:
1. Do I need a sky viewing card to view the free to viw channels?
2. If I dont need a viewing card, do i need to have both the Dish Input connected to view the "freeview" channels?
Please note: I am not interested in recording of any sort. I only want to watch the freeview channels on my sky+ box [I know I can watch them using the freeview box]; so as if I change my mind later on I can buy a sky viewing card to view free to air channels offered.
3. Would there be a possibility that my sky+ box is damaged / faulty?
4. If I need to split the feed compulsorily to view the channels, both freeview and free to air, then will there any disruptions to the quality of viewing. I am least interested in recording.
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Niket2:08 PM
I have an old Sky+ box [NOT HD]. No viewing card. I live in a flat that has a communal satellite with a single feed. I am able to watch the freeview channels when I connect to a normal set top box. However, when I connect my sky+ box [dish input 1] I am unable to view even the free to air channels. The Sky+ box throws error 29 - No signal.
My queries are:
1. Do I need a sky viewing card to view the free to air channels?
2. If I dont need a viewing card, do i need to have both the Dish Input connected to view the "free to air" channels?
Please note: I am not interested in recording of any sort. I only want to watch the free to air channels on my sky+ box [I know I can watch them using the freeview box]; so as if I change my mind later on I can buy a sky viewing card to view free to view channels offered.
3. Would there be a possibility that my sky+ box is damaged / faulty?
4. If I need to split the feed compulsorily to view the channels, both free to view and free to air, then will there any disruptions to the quality of viewing. I am least interested in recording.
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J
jb385:27 PM
Niket: If you have the single feed connected into your Sky+ boxes LNB1 input then you should be able to view "free to view" channels exactly as though you were using a standard Sky box, if you cannot then the box is faulty.
You should check if any signal is actually being received by pressing "services" and you will then see the main menu with "options" being highlighted, highlight the "settings" menu using the right arrow button and press select, then using the left / right arrow buttons scroll to "signal" and press select, this will then display the signal level indicator bars.
If any signal level is indicated it has to be equivalent of 60% or more for satisfactory reception, because if 50% or under then this is too low for reception and caused by the dish being slightly out of alignment.
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