What can I do when my Sky Digibox says 'No Signal' or 'Technical fau
How to Reset a Sky Digibox when 'No Signal' appears.
Reset method 1 - Delete and Rescan
- Turn the power off at the mains socket. Either do this by pulling the plug from the socket, or using a power switch if there is one.
- Remove the viewing card from the machine. Using a dry cloth or kitchen roll, clean the gold connector on the reverse of the card. Do not use any cleaning products.
- Check cables and connectors are in good order.
- Wait for at least 30 seconds.
- With the card still out of the machine, plug the Digibox back into the mains.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
Reset Method 2 - Reset the LNB
If the above method does not work, the LNB may have a fault.- Press the [SERVICES] button and then press [4] [0] [1] then [SELECT]
On Sky HD, press the [SERVICES] button and then press [0] [0] [1] then [SELECT]
Press the buttons in the sequence above exactly - do not atttempt to use [UP] or [DOWN]. Note that when you press the second 0 and 1 nothing happens on the screen until you press the final [SELECT]. This is a "hidden menu". - Then press [1] to go to the RF output menu.
- Press [DOWN] three times to highlight the line 22Khz Command and then press [RIGHT] to change the value to [OFF].
- Press [DOWN] and [SELECT] to select Save New Settings.
- Press [SKY].
- Again press [SERVICES], [4], [0], [1], [SELECT]; then [1] again for the LNB Menu. (SERVICES 0 0 1 SELECT for Sky HD).
- Now press the [RED] button (reset all settings), then [DOWN] until you can select Save New Settings again.
- Press [SKY].
Reset Method 3 - Upgrade the system software
If there are still problems:- Turn the Digibox off at the mains again and remove the viewing card.
- Whilst holding down the BACKUP key on the Digibox - NOT ON THE REMOTE - turn the mains power on.
- Keep hold of BACKUP until the screen displays a "UPGRADING SYSTEM SOFTWARE" message ââ¬â this will be white text on a black screen. On some boxes this can appear as a half screen.
- Wait 10 to 20 minutes for the software to download and install. The box will restart when the process is complete.
- Ignore all the messages, and wait for around a minute.
- Try 101 for BBC One, 102 for BBC Two and 103 for ITV-1.
- Insert viewing card, wait a few seconds.
- Check 104 for Channel 4 and 105 for five.
All questions
In this section
Friday, 18 January 2013
M
Mr R J Williams8:31 PM
so having sky isnt the answer to our viewing problems then!
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Saturday, 19 January 2013
J
jb3812:07 AM
Mr R J Williams: Not 100% completely as nothing really is! but far in a way more reliable than digital terrestrial reception for many people who reside in iffy reception areas within the UK, many who every year suffer from severe reception problems caused though atmospheric conditions that enable distant stations to be picked up that use the same channel numbers as more local ones, and with this resulting in the latter being partially wiped out.
This of course just to name but one of the numerous problems that can be experienced as there are plenty! and with many being non-rectifiable at the receiving end.
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C
cathy11:00 AM
My skybox went of on Friday with no signal what do i do please help
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M
marian10:21 PM
Birmingham
Hi my box showed no signal swopped cables over on the box and the channels have come back, but we cannot record any channel unless we are watching it, and we cannot get the series link to come up any ideas our aerial is on the roof thanks marian
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marian's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
J
jb3811:36 PM
marian: This means that the input thats presently used on the boxes LNB2 input is defective, and although it could be caused by a short circuit inside the "F" connector at either end of the cable the chances are that its most likely being caused by water having entered the "F" connector plug at the dish end.
The connector should be unscrewed from the dishes LNB and then further unscrewed from the coax for purposes of inspection / drying out with a tissue, then once done smear some Vaseline on the inside of the "F" connectors barrel and screw it back onto the coax, but before doing so ensuring that all strands of the braiding are pulled back over the coax outer cover.
Finally screw the "F" connector back onto the LNB port.
All said of course on the assumption that you are referring to either a Sky or Freesat box?
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Sunday, 20 January 2013
H
Heather4:56 PM
Wow thank you.... after reading all your tips i finally got my box to work after getting the no signal status. I finally took out the leads at the back, wiped them and put them back the other way round and BINGO it worked!
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Monday, 21 January 2013
T
t grayson7:52 PM
cannot get picture can only get no satallite signal
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Tuesday, 22 January 2013
Z
zelda11:56 AM
hi not a sky subscriber, buy no picture for three days...have sound listen to radio channels could it be weather any ideas
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S
Stuart Hiley.6:24 PM
The snow was heavy and we could not receive a signalon our TV. I tried the web site shown on the TV screen, I follwed the instructions and five minutes later the signal had been restored, what an excellent service, very well done SKY.
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