All posts by Chris.SE
Below are all of Chris.SE's postings, with the most recent are at the bottom of the page.
Lionel Hayward:
The link to Restore TV was incorrectly abbreviated, it should have been
https://restoretv.uk/post…ure/
Apologies.
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Paul Evans:
Hi Paul. Thanks for the update. Noting your comment about signal quality, ideally it ought to be 100% in normal circumstances for all multiplexes.
Whilst Ridge Hill isn't listed for Planned Engineering this week, we can never be certain that the lists are totally accurate as we've found instances when work ha over-run.
On the assumption that work is currently complete, I'm wondering that because you've got to use Ridge Hill with obviously weaker signals, whether you may be getting a bit of interference from any new/upgraded phone masts near you. There's at least 4 such potential masts.
Although your postcode supposedly hasn't been send postcards from Restore TV, see
https://restoretv.uk/post…ure/ we have come across a number of cases where fitting the free filter has solved reception problems.
I'd be inclined to give them a call on 0808-1313-800, explain why you can't use Bromsgrove because of the trains and explain that despite your aerial installer making improvements, you do have an amp/splitter, you are still not getting 100% signal Quality and want to try the free filter as there are phone masts near you.
Give it a try, you've nothing to lose.
The filter would need to be fitted at the amp/splitter UHF input.
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Paul Evans:
Hi Paul. Ah, having looked at it, it does seem a quite well spec'd device. As you say, see how it goes.
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Cormac Scallon:
Yes it could be the current weather conditions accompanying the high pressure weather system which may be very variable over the next 24 hours. There are no faults or engineering work currently reported.
However, one thing that you should NOT do IF you were correctly tuned to start with is retune! It doesn't matter if the problem is due to weather, faults or engineering. You cannot tune to signals that are not there or cannot be decoded, the usual result is to clear the correct tuning, you can even get tuned to weak and unreliable signals from other transmitters.
IF your aerial is pointing at Faversham, it'll be roughly WSW (compass bearing 237 degrees) with its rods vertical, then check that you are correctly tuned to Faversham's UHF channels which are 21, 24 & 27.
It is possible to receive some other (main) transmitters in parts of Faversham although perhaps not reliably, so if your aerial is pointing differently with its rods horizontal, if you state which way it points, we can advise the correct UHF channels for that transmitter.
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Mr B Phillips:
More4 is on Freeview LCN18. Whether that's available on your particular BT Box will depend on which model it is, how old it is etc. but it is transmitted on the Freeview D3&4 multiplex from all UK transmitters.
If your box is smart and connected to the internet (which it should be, or your TV) and your connection speed is reasonable, you can stream it via the Channel4 App (previously called All4).
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All:
Transmitter Fault - From 9:28pm on 31st Aug 2024 to 5:05am on 1st Sep 2024 - Off the air due to a fault
Last posted back in June 2021, a reminder -
Clacton is no longer a "Light" transmitter as of 1st August 2018, it now broadcasts the 6 main muxes.
PSB1(BBCA) - UHF32; PSB2(D3&4) - UHF34; PSB3(BBCB HD) - UHF45; SDN - UHF40; ARQA - UHF43; ARQB - UHF46. 400W for each Mux. Aerial group K, Horizontal.
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David Piper :
There don't appear to be any faults currently reported, so if it's not the engineering as noted in the post before yours then it could be current weather conditions with the high pressure producing some quite variable tropospheric conditions affecting parts of the country from time to time.
The BBC do have a current warning in place -
High pressure could affect TV & Radio services across parts of the UK from 30th August | Help receiving TV and radio
Hope you didn't retune, see the first paragraph of my previous post here!
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David Piper :
Perhaps you could try reading my previous reply above as well as the Engineering post and my previous post above that. As you haven't given a full postcode, we can't check your predicted reception or whether you may be suffering other interference from new/updated phone masts.
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David Piper :
As you've probably discovered following the link that Steve posted, Restore TV should have sent postcards to your postcode.
You are surrounded by Mobile Phone masts - at least 15 of them within 1.5km. It could be any one (or more) of them recently upgraded. I'm afraid neither the Mobile operators, Freeview or Restore TV tell anyone about which masts it might be!
If you post on that Facebook group, you could post the Restore TV link/details so others can check their postcode or if they've had a postcard.
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Wednesday 28 August 2024 3:59AM
Lionel Hayward:
You received a reply to your previous post here I have now lost all signal can you tell me what the problem might be? | free and easy for 21 years
At the time, the Hemel Hempstead and some other London transmitters were the subject of Planned Engineering and you were advised not to retune. You were not the only one to have had a problem because of the Planned Engineering, and the transmitter was initially listed at the beginning of this week as still having engineering work.
IF you were previously correctly tuned then retuning when you have No Signal or badly pixellated pictures usually results in your correct tuning being cleared. You cannot tune to signals that aren't there or can't be decoded. You can also get tuned to weak and unreliable signals from another transmitter which is possible in your postcode.
IF you'd been correctly tuned, it doesn't matter whether the loss of signal is due to faults, engineering or weather conditions, you just have to wait until signals return to normal and not retune.
Check in your TV Tuning section whether you are correctly tuned to Hemel Hempstead's UHF channels these are C40, C43, C46, C37, C31, C29, and the local multiplex on C34. (C means UHF channel).
Those are in the multiplex order -
PSBs1/BBCA, PSB2/D3&4, PSB3/BBCB HD, COM4/SDN, COM5/ArqA, COM6/ArqB and Local.
For what is usually an up-to-date list of which TV channels are carried on which multiplex, see
Channel listings for Industry Professionals | Freeview
Where people can get signals from more than one transmitter and have become incorrectly tuned, the best cure is to clear the existing tuning (auto retune with the aerial unplugged) then MANUAL retune of the wanted UHF channels only (not automated retuning).
You can try an automatic retune but it won't always restore channels correctly and you may find some wanted channels in the 800s of your EPG.
IF you are correctly tuned and still having problems there's another possibility - you should have received a postcard from Restore TV warning about possible interference from new/upgraded phone masts starting to use the 700MHz band for 4G/5G. There's getting on for a dozen such masts within 1.5km of you.
see https://restoretv.uk/post…ure/
You should contact them on 0808-1313-800 for a free filter.
As you have more than one TV then I assume you have some sort of amp/splitter. Any filter must be fitted between the aerial and any amp/splitter.
Give Restore TV details of your installation, aerial, any pre-amp, amp-splitters etc. The may decide to send an engineer free of charge rather than just send filters.