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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

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Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

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Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Tuesday, 6 December 2011
Dave Lindsay

5:47 PM

John: I don't know about Freesat, but RT will be broadcast from Brougher Mountain,
Black Mountain and Carnmoney Hill at lower power than the other services. According to Digital UK, Divis will not carry these services.

See here for the recently published Installer Newsletter from Digital UK on the subject of the switchover in Northern Ireland:….pdf

Quote from that leaflet:

The Good Friday Agreement and February 2010 Memorandum of Understanding between the UK and Ireland Governments included provision for ensuring that TG4 , RT 1 and RT 2 standard definition services are made available to much of Northern Ireland . In part this will be achieved via a seventh, low-power, TV multiplex (mux), operating from the Brougher Mountain, Black Mountain and Carnmoney Hill transmitters and using the DVB-T2 standard to maximise coverage. While all three services will be standard definition only, a Freeview HD receiver will be required to watch them. The timing for the launch of these services is still to be confirmed.

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Dave Lindsay's 5,724 posts GB flag
jonathan mellor
6:59 PM

purchased a new panasonic 3D smart tv to go with the new sky HD + BOX which we received this weekend, everything was fine until we realised that we cant now view any freeview channels in any of the rooms, the set up is the same as before &have changed the RF output to on, still nothing, i have changed the cables around as well, is there another setting i need to change, thanks

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jonathan mellor's 1 post GB flag

8:41 PM

jonathan mellor: When you mention "Freeview" channels, are you meaning that you have a Freeview aerial plugged into the Sky boxes "aerial input" socket to pass the signal from the aerial through the Sky box and onto Freeview receivers in other rooms?

Or is it that you are referring to Sky "free to view" channels being viewed elsewhere via the Sky boxes analogue RF modulator?

If its the latter, then did you set the RF modulators output channel to what was being previously used, it being assumed that when you mentioned setting the RF output to "on" its because you have magic eyes on the TV's in other rooms?

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jb38's 7,179 posts GB flag
Wednesday, 7 December 2011
Garth Prosser
11:31 AM

After all the hype about the advantages of digital TV, it's disappointing to find that some channels on Freeview are not available in the Banbury area. Is it likely that these (Film4, Dave etc) will become available or will we always be left short?

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Garth Prosser's 1 post GB flag
Garth's: mapG's Freeview map terrainG's terrain plot wavesG's frequency data G's Freeview Detailed Coverage
Dave Lindsay

11:52 AM

Garth Prosser: If you're on the Bretch Hill transmitter, then no, they won't ever be available. See here:

Will there ever be more services on the Freeview Light transmitters? | - independent free digital TV advice

The predictor suggests that reception from Oxford *might* be possible in your post code. Whether it will be at your exact location is another matter, but if you are to look at getting these extra channels, then that would appear to your only option (on terrestrial television).

The transmission power is low from Oxford and will be so until April, so I wouldn't do anything until then.

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Dave Lindsay's 5,724 posts GB flag
malcolm snelling
4:19 PM

Every time i turn off or put on stanby my goodmans tv next time i use it channel3 and 33 are missing, even after retuning and new installation, I have turned off the auto update and it still happens. This has only started since the transmitters were turned off Can you help.

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malcolm snelling's 1 post GB flag
Colin Hill

10:45 PM

I think I just need a good moan. I get my signal from the Storeton transmitter on the Wirral and, today, all the channels on one mux have gone (listed on the transmitter page as MUX COM4 SDN.
There's something trying to get through as, every few minutes,a bit of the picture comes onto the screen and then goes off.
Looking at the signal strength. it's zero with an odd burst of around 30% (momentarily only - more like a pulse).
Only started today and usually reception is fine.
BBC reports no problem with the transmitter as done the page for the transmitter!
As I have both a digibox (connected via a DVD recorder) and a Digital TV, I retuned the TV and now there's no EPG for the channels on that MUX and the channels numbers have been omitted.
It would happen on the last episode of Frost on ITV3 wouldn't it!!!
We had some high winds overnight but why should that only affect one MUX?
All channels from all the other MUXs are fine. Good signal, good quality.
Nothing much I can do I suppose.
A second analogue set with it's own aerial pointing at Winter Hill picks them up fine so obviously the problem is with the Storeton transmitter and that particular MUX strength/signal.
Writing this in case anyone else is tearing their hair out and fiddling with the boxes although if anyone knows what the problem is with Storeton and if/when it will be cleared, I'd be obliged if they could tell me (before I go out and get my aerial moved to Winter Hill).

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Colin Hill's 22 posts GB flag
Colin's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
Thursday, 8 December 2011
Wenbo Hou
6:09 AM

I am in Warsaw Poland now and will work here for several years. I would like to be able to continue to enjoy BBC 1,2,itv... and other UK channels, but the cable TV seems cannot provide that. How can I get that? thanks.

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Wenbo Hou's 1 post PL flag
Les Nicol

8:29 AM

Wenbo - The only way you will get satisfactory reception in Warsaw, will be by installing a large 2.1 metre Satellite dish. Coupled to an FTA (free to air) receiver, Reception in Western Poland is a bit better and it's possible with a 1.5 - 1.8 metre.

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Les Nicol's 991 posts GB flag
Friday, 9 December 2011
Herby P
1:28 PM

I live in the PE15 0NR region and get my sygnal from Sandy Heath since upgrading to HD my HD recordings have a tendency to break up during playback, very bad on ITV recordings but not to bad on BBC does anyone have an answer to this please.

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Herby P's 1 post GB flag
Herby's: mapH's Freeview map terrainH's terrain plot wavesH's frequency data H's Freeview Detailed Coverage
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