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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Saturday, 28 January 2012
3:33 PM

I live on the South Coast in the Rowridge transmitter area. We are not due to go fully digital until March sometime. However, a few years back we purchased a full Sony Digital TV and the aerial man sadi if he couldn't get a didtal picture there would be no chage...fair enough, and since that date we have been picture problems. Just before Christmas, we needed to replace our small, portable TV in the conservatory (Doubles up in our touring caravan.) This too, has been fine, running off the same aerial. We replaced it with a 240/12 Volt Cello 22" with built in DVD. (The reason being that touring overseas in Europe I understand that 12volt would ensure that the DVD bit would work, which it wouldn't this year as we found out with the old set.) But, plugging in the new Cello, the picture keeps breaking up, due, according to the unhelpful manufactuers,that we 'are not on Digital yet.' Maybe...but why do our two existing TV's work just fine and not this new TV ? Have I been conned ?

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mikeact's 2 posts GB flag
mikeact's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
Dave Lindsay

4:29 PM

mikeact: Difference of sensitivity of the tuner.

Don't read too much into websites and other things that tell you whether you are in an area where you can get a digital signal. They should be used as a guide only. This is because reception depends on many many factors, including troublesome trees and buildings, size of aerial etc.

Take the Cello set to the other aerial outlet and try it.

Was/does the old portable TV have digital? Or did you use it for digital with a set-top box?

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Dave Lindsay's 5,724 posts GB flag
allan hamilton
5:14 PM

i have connected a magic eye to the tv upstairs via a cable connected to the rf2 output in the sky hd box in living room and the picture is fuzzy. could it be needing a booster as the cable is 20m long? or do i have to change channel numbers?

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allan hamilton's 2 posts GB flag
Dave Lindsay

5:29 PM

allan hamilton: Try unplugging the aerial into the Sky box. If the fuzzy picture is as a result of using a channel that is used for digital transmissions in your area, then removing the aerial should reduce the level of interference.

If it doesn't affect it (i.e. it stays fuzzy), then perhaps it's loss in the 20m cable. It's probably best to use double screened cable if you haven't already done so.

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Dave Lindsay's 5,724 posts GB flag
allan hamilton
6:13 PM

Thanks Dave will try that.

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allan hamilton's 2 posts GB flag
robert knowd
8:38 PM

Brian trist
thank you saved me a lot of bother i dont suppose i could get sky go in the south of france?

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robert knowd's 3 posts GB flag
9:52 PM

hi, as of last night i've lost film4 on freeview tv, tried many times re-tunning tv in bedroom and tv in lounge but still no film4, i'm about 10miles from sudbury transmitter, i have a friend who lives about 5 miles from the transmitter and she has also lost film4, any ideas what the problem may be?

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tony's 1 post GB flag
Dave Lindsay

10:59 PM

tony: Lots of people are having the same problem and this has been the case since November. The signal for this group of services will be increased in power on 27th June.

Until then, try manually tuning to UHF channel 63 if your receiver allows.

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Dave Lindsay's 5,724 posts GB flag
Sunday, 29 January 2012

9:28 AM

robert knowd: There are coverage maps on the Where can I receive it? bit of the All about Freesat | - independent free digital TV advice page showing the dish sizes required.

Freesat boxes are probably a better option for you, rather than Sky.

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Briantist's 38,915 posts GB flag
12:17 PM

2 days ago Any one tried to get this channel on Eurobird @28 degrees??
Ofcom have taken the Iranian Channel PRESS TV off the Sky Platform. However Press TV is transmitting on Hotbird @12437 H S/r27500 and on Astra 1 1246 H 27500 they also say they are transmitting on Eurobird @ 28 degres transponder frequency is 11222 H S/R 27500 I have tried two free to air tuners and have been unable to locate Press TV all other Channels are present on that Transponder Have Ofcom managed to block that channel on that transponder?

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Kentman's 11 posts GB flag
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