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For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.

Sadly, I am unable to offer this personal service at the moment.

Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.

I look forward to your questions!

Help with TV/radio stations?
BBC Three Linear channel re-opens1
Will car radios have to be replaced?2
Will UKTV History and FTN eventually be available on fSfS or Freesat? They are 3
Could u please explain why there are no subtitles on most of your films terresti4
Can I pay as you go for British Europsort on my digital tv without subscribing?5
In this section

Wednesday, 25 April 2012
ian from notts

2:14 PM

a sky box needs a dish to function and the built in pvr (sky+) needs a subscription to be used
so im afraid not

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ian from notts's 253 posts GB flag
ian's: mapI's Freeview map terrainI's terrain plot wavesI's frequency data I's Freeview Detailed Coverage
5:49 PM

i have to retune my feeview box all the time when i turn off the tv i do save the chaniles

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michael's 1 post GB flag

6:03 PM

michael: It sounds as though you are trying to store more channels that the boxes memory is capable of storing, so carry out a factory reset on the box (sometimes called default setting) or if you don't see that option offered then take the aerial out and auto-tune without it, as that will blank the channels out, then when completed reconnect the aerial and carry out a further auto-tune to store the channels again.

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jb38's 7,179 posts GB flag
Thursday, 26 April 2012
john wackett
11:32 AM

Have just gone over to new system..have had to buy anew tv and I can only get BBC 1and 2
But not ITV1Channels 4 and 5.
Thw tuning jumps from BBC2 to channel 7 then 14 and on.

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john wackett's 1 post GB flag
John F

12:24 PM

Thank you for the replies.
I brought the tv indoors from the van and retuned it.
My worry was that as the caravan tv was showing 48 on the tuning scale as against 68 on the home tv I would not get channels numbered above 48.
However watching the retune I saw it tune to channels up to at least 60.
So what exactly is the number on the end of the tuning scale.
After the retune however only Belmont BBC1 and 2 were in the correct places with 3 4 and 5 breaking up.
The Belmont ones were found in the 800s.
How on earth can a tv select a wealer signal over a good one.
The problems I had at Crystal Palace was due to the fact that I had unknowingly tuned in without the aerial lead plugged in but got good reception.
I then retuned with the lead in and amplifier off and got no programmes.
The tv by the way is a Mobile MTV15DVDT from Grade UK.
THanks again for your replies

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John F's 34 posts GB flag
Dave Lindsay

12:41 PM

John F: Channel numbers start at 21 and go up to 68 or 69. 69 minus 21 is 48, so perhaps that's where the number comes from.

At your location, Sandy Heath is probably available. Belmont's BBC is C22 and Sandy's is C27. Yet Belmont's ITV is C25 which is after Sandy's which is C24.

My guess is that it doesn't select the stronger signal but the first one!

It might be worth researching the channels for the transmitter you will be using (as well as those that you may pick up which you are seeking to avoid) at a particular site. Digital UK Tradeview predictor is good for this. Enter the post code and tick the box to say that you're in the trade.

Digital UK - Postcode checker

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Dave Lindsay's 5,724 posts GB flag
Derek Rogers
12:52 PM

I live just south of Gloucester, and typically like to tune to BBC Radio Gloucestershire on 102.4, transmitting from Churchdown Hill.
I kno that we are in an area that it maybe a bit amrginal. I ahve an outside dipole aerial, well up on the chimney.

But our Radio Gloucestershire reception is usually very poor. Yet, we can always get excellent Heart on 102.4, transmitting also from Churchdown, and supposedly with the same power. The same situatiion also occurs with an radio alarm that only uses a single wire, indoor aerial.

I cannot understand why heart is good, yet BBC is so poor. Same transmitter; same power.

Can anyone help please??

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Derek Rogers's 1 post GB flag
Friday, 27 April 2012
Mary Middleton
6:16 AM

I am absolutely fed up with the unreliable quality of reception since the 'improved' digital service was introduced. When I moved here (near Henley on Thames) 5 years ago, everything worked fine. Within a couple of years the reception deteriorated and the picture would intermittently break up. I paid a professional aerial installer over £300 to replace the aerial with a high gain one and tune it. This was ok for a while until the recent activity, when I have had to re-tune numerous times, and it's still not reliable. Any sort of settled fine weather and we get the 'inversion effect' and rubbish reception. Last Saturday, as far as I remember, the weather was not exactly fine or settled. I set my recorder for the first episodes of 'The Bridge' on BBC4. When I tried to watch it last night, surprise surprise, 'Bad Signal' and two hours of blank screen. What am I paying the licence fee for and why does 'progress' always end up with something worse than we had before? I'd rather have 5 channels I could reliably watch that 130 channels of American soap and TV shopping.

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Mary Middleton's 7 posts GB flag
Mary's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage

2:58 PM

Briantist: 4 Austrian HD encrypted channels have appeared on Astra 1N this afternoon. They are, RTL HD Austria, VOX HD Austria, SUPER RTL HD and RTL2 HD Austria. They are on transponder 11112, H, 22000, DVB.S2 8PSK, 3/4. Three are encrypted in IR and the fourth one is encrypted in IR, NDS and NG. What they are doing on Astra 1N I have no idear, unless they are being used to check the transponder.

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NottsUK's 345 posts GB flag

3:20 PM

Briantist: This transponder has now been switched off.

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NottsUK's 345 posts GB flag
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