My Sky box has a "no signal message" - what do I do?
Brian Butterworth published on UK Free TV If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.
Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.
Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.
There are three ways you can attempt to reset your box. Please see
What can my do when my Sky Digibox says 'No Signal' ?.
If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.
jane eastwood: You will probably need to contact whoever manages your communal satellite system.
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Martin: Have you tried the three methods listed on the What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent free digital TV advice page?
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Nigel210: If you have a Sky Sports subscription you will need to call Sky FROM A UK LANDLINE to ask them to change the box that card is linked to.
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12:12 PM
Hi, my sky+sd box is playing up amd i wondered if i can replace it with a sky hd box even though i do not have an hd subscription.
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10:44 AM
my sky + box says i have no signal but when i go into the settings i have perfect signals on both cables? any ideas?
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laura: Please try the three methods on the What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | ukfree.tv - independent free digital TV advice page.
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laura: Otherwise your satellite dish might be aligned to a satellite, but the wrong one.
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9:51 PM
Hi, having issue with my sky+ box. I am getting some channels (1,2,3,4,e4) but on any sky channel i am getting "no signal" message, strange thing is if i record that channel i get perfect reception and i can watch it?? i am around 80% strength and 90%quality on both lines when i check, any ideas?? cheers
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