menuMENU    UK Free TV logo Help!



Click to see updates

My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.

All questions
BBC Three Linear channel re-opens1
Removing all barriers to communication between diverse cultures2
How do I get a test card with Freeview3
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau4
Can I receive UK TV in Ghana?5
In this section
Can I use my ex-contract sky digital satellite receiver to get Freeview channels1
What can I do when my Sky Digibox says 'No Signal' or 'Technical fau2
Can I stop paying Sky and use my satellite receiver to get Freeview ?3
I have a Panasonic TV with integrated Freeview how can I record Freeview channel4
How do I change the RF output channel on a Sky Digibox?5
I have split the signal from my satellite dish and now nothing works.6

Thursday, 26 May 2011
Saturday, 28 May 2011
6:21 PM

hi i have had multi room fitted yesarday it worked fine but today i have got up and i can not change any channel in my frount room and in other rooms it says no signal wat is going on

link to this comment
maryjane's 1 post GB flag
Monday, 30 May 2011

12:58 PM

maryjane: Sounds like some form of fault - try What can I do when my Sky Digibox says 'No Signal' or 'Technical fault'? | - independent free digital TV advice please, but you should probably just call the Sky engineer back to be honest.

link to this comment
Briantist's 38,915 posts GB flag
Tuesday, 31 May 2011
Teresa Ward
10:25 AM

I have a sky box which I only receive the free channels from. I've moved address which has a sky dish for everyone to use. I've plugged in my box yet it's saying no signal. Can you please help me sort out this problem.
Thank you

link to this comment
Teresa Ward's 1 post GB flag
Wednesday, 1 June 2011

8:56 AM

Teresa Ward: You will probably need to speak to whoever manages the communal system to ensure that your satellite connection to your address is working.

link to this comment
Briantist's 38,915 posts GB flag
Friday, 3 June 2011
10:49 PM

My sky hd box showing no signal how do i see box signal strengh with sky hd , it is not on services as sky sd is?

link to this comment
drew's 20 posts GB flag
Sunday, 5 June 2011

1:34 PM

drew : Press [SERVICES] then press [RIGHT] for "SETTINGS", then press [RIGHT] until it says "SIGNAL".

link to this comment
Briantist's 38,915 posts GB flag
6:51 PM

My Sky Freeview has stopped working for no reason. Had lost channels in the past couple of weeks leading upto it. The lost channels displayed 'No Satellite Signal is being received' notice, now all of them have this.
Please help!

link to this comment
Cherly's 1 post GB flag
Tuesday, 7 June 2011
John Bull
8:47 AM

On 6th June 2011 my Freesat BBC HD, both channels, suddenly stopped working with "no signal", but every other channel is fine, including ITV HD and C4 HD.Furthermore, I have exactly the same problem on two different dishes and two entirely separate receivers. I can only conclude that something changed at the transmitting end.

link to this comment
John Bull's 2 posts GB flag
Select more comments

Your comment please
Please post a question, answer or commentUK Free TV is here to help people. If you are rude or disrespectful all of your posts will be deleted and you will be banned.

Privacy policy: UK Free Privacy policy.