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My Sky box has a "no signal message" - what do I do?

My Sky box has a "no signal message" - what do I do?

My Sky box has a  no signal message  - what do I do?
published on UK Free TV

If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.

Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.

Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.

There are three ways you can attempt to reset your box. Please see What can my do when my Sky Digibox says 'No Signal' ?.

If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.



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Comments
Monday, 14 February 2011
Briantist
sentiment_very_satisfiedOwner

6:32 AM

MASUD: If you have analogue or Freeview, this will be because rain is getting into your aerial cable.

If this is the case, you will need to have the cable replaced. You may wish to use satellite-grade cable as a replacement.

If you have satellite, you will occasionally find that very heavy rain will, for a few minutes, scatter the satellite signal, causing loss of picture.

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Briantist's 38,910 posts GB flag
M
mo
11:54 PM

hi i am getting a few channels but bbc 1 or 2 a few others i dont not get any help would be great thank you

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mo's 1 post GB flag
Tuesday, 15 February 2011
Briantist
sentiment_very_satisfiedOwner

7:15 AM

mo: Is this on satellite or Freeview? Where about are you?

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Briantist's 38,910 posts GB flag
Wednesday, 16 February 2011
Briantist
sentiment_very_satisfiedOwner

7:13 PM

chopper: You are sure you are lined up for 23.5 degrees east?

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Briantist's 38,910 posts GB flag
Mark Aberfan Aerials
sentiment_satisfiedGold

10:16 PM

Hi,

Think that should be 28.2e / 28.5e for uk sky

Mark Aberfan Aerials

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Mark Aberfan Aerials's 1,059 posts GB flag
Thursday, 17 February 2011
Briantist
sentiment_very_satisfiedOwner

6:01 AM

Mark Aberfan Aerials: Yes, sorry, I was very tired last night.

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Briantist's 38,910 posts GB flag
Monday, 21 February 2011
S
Steadybloke
6:27 PM

'No satellite signal is being received'

Is the message displayed on my TV. I am using an ex SKY box as freeview (basic channels) This morning everything was fine then noticed pic break up. Now nothing.

When I go to the services options, then system setup, I check the signal test and I have no signal or quality barometer. I've checked the cables this end, all fine. Please don't tell me I have to get up on the roof......

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Steadybloke's 1 post GB flag
Friday, 25 February 2011
stu
10:48 AM

getting most channels but not channel 5 and sky sports news hd any ideas please mate?

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stu's 1 post GB flag
Briantist
sentiment_very_satisfiedOwner

12:25 PM

stu: Have you done "Method (2)"?

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Briantist's 38,910 posts GB flag
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