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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;



2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;



3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;



5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;



6) reinsert aerial by reconnecting to the 'RF in' connection;



7) do a complete scan for channels again.



The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.



All questions
Why are some channels free on Freeview but paid-for on satellite?1
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How much less interference is there on digital TV?3
I currently have an NTL cable line for TV. Will I be able to use this to receive4
Can I use a ex-Sky box to receive aerial Freeview?5
In this section
I have now lost all signal can you tell me what the problem might be?1
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What is the Inversion Effect and why does it effect my Freeview TV reception? 3
My ITV/C4 Freeview channels have disappeared - what can I do? Is it my SCART ca4
My high gain aerial can't get all the Freeview channels I expected5
What are the aerial types about? Are they high-gain?6

Comments
Monday, 27 November 2017
MikeP
11:08 PM

PaulB:

Please check what signal strengths are being shown on your TV set. For reliable SD services you need between 50% and 85% and for HD you need between 60% and 85%. It is important to have at least the lower figure else signal break up can occur. Likewise, you do not want more than 85% on any channel as that will overload the tuner so the TV will report either no signal or just display garbled images.

It is possible that by fitting the booster you now have too much signal, hence fewer channels than before. So try removing that from the aerial system and check what you get as well as the strengths.



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MikeP's 1,691 posts Gold Gold GB
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