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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Tuesday, 25 October 2011
12:13 PM

karen : Thank you very much indeed - we are watching those channels now by using a digi box on the digital telly - I'll re scan again later and see what happens and we'll take it from there - I'm so cross because it was fine before I meddled with things and re scanned it...grrrr! Thanks for taking the time to get back to me, much appreciated.

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karen's 1 post GB flag
karen's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
Thursday, 27 October 2011
6:40 PM

I am in Bridgwater and always had good freeview reception including HD. We are served by the Medip transmitter. Since 29th October, no HD channels and poor reception on all other channels, sometimes unwatchable. Have reset and done manual scans on all TVs in the house but all the same.

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kmphill's 1 post GB flag
kmphill's: mapK's Freeview map terrainK's terrain plot wavesK's frequency data K's Freeview Detailed Coverage
10:27 PM

I've got a fairly old Thompson freeview box, which, since the changeover to digital, Will only seem to pick up east yorkshire as the main transmiter instead of the waltham tranmitter, which it was tuned into before at great expense. I'm getting no signal on BBC 1, 2 Etc at intervals through the box but the tele is fine. I'm missing recordings because of no strong signal. Any ideas ?. I've lost count of the times i've retuned the box, Getting desperate for answers now ?.

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Steve's 2 posts GB flag
Friday, 28 October 2011
12:16 AM

Hiya! I have Freeview built into my tv and have just moved into a new house. I had Sky previously and they were expensive so I decided to scan for Freeview. Aerial lead is fine, connections are fine, however I am only getting 1,2,3,4,5, ITV2, e4, More4 & a few other obscure dating/radio channels. I live in Harrogate in North Yorkshire, however I am apparently in the Bilsdale Tyne Tees Transmitter area. I've tried re-installing from scratch, re-tuning without aerial in & then again, but it's still only ever them channels. Does anyone know if there's any technical issues in this particular area or am I looking at having a problem with the rooftop aerial?? My house is rented, so I genuinely don't know if it would be my responsibility or my landlords. Any thoughts on what I should do?? Many thanks!!

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Tracey's 2 posts GB flag

7:44 AM

Steve: Please can you provide a full postcode?

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Briantist's 38,908 posts GB flag

7:45 AM

Tracey: Can you please provide a full postcode?

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Briantist's 38,908 posts GB flag
trevor cashmore
3:57 PM

hi we are having problems recieving free view channels on our LG 32lh 2000 tv. at our static caravan holiday home in Wales. we can only recieve 20 channels these are bbc and itv channels cannel 4 and channel 5, but can still pick up several anolouge channels. ive tried several scans using the tv menu but only recieve the same.the caravan is cabled up via the site owners transmitter. We were able to recieve more channels earlier in the year. We wonder if the problem is with the owners transmition or if the area is not yet fully digital thanks for your assistance.

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trevor cashmore's 1 post GB flag
trevor's: mapT's Freeview map terrainT's terrain plot wavesT's frequency data T's Freeview Detailed Coverage
6:33 PM

could get all freeview channels this morning but channels 3-4-5 all show bbc2!now.Tried the usual re setting & installation modes,Is there a local problem to north coventry ? Just going to unplug everything now like other chap.

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d.mcconnell's 1 post GB flag
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