My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o
To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:
Try this:
1) unplug your Freeview box (or idTV) from the mains;
2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;
3) wait 30 seconds;
4) plug Freeview box (or idTV) mains back in;
5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;
6) reinsert aerial by reconnecting to the 'RF in' connection;
7) do a complete scan for channels again.
The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.
5:48 AM
I have lost all channels on my freeview. I think I missed re-tuning when it asked me to but now cannot get the menu up to do it. It comes on the screen but then disappears. I can still see sky through the television so think it must be a freeview fault.
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12:06 PM
Corby
Just found the same as you Clarabelle - all signal lost, only happened last night, at about 6pm. Noticed one transmitter went down for 10mins (Sandy Heath), but since still not got any picture or signal. Final check is the aerial connection, just in case it has worked loose, but hopefully this isn't the issue
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Matt's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
1:30 PM
Matt Fresha: Sandy Heath's Ch52 (Pick TV/Dave etc) is the only one thats presently indicated as being on low power, all others being OK but with a slightly fluctuating signal on Ch48.
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5:18 PM
Same propblem here - lots of channels missing from Sandy Heath here in Northampton . . .
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8:12 AM
I would be very interested to know if anybody else has lost a lot of Freeview channels in the last couple of days. Despite a google search I cannot find any mention of problems at Sandy Heath.
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8:26 AM
Chatham
Can any body tell me why Pick TV continually moves channel number - One mnute it was channel 11 (and it goes back there quite alot) Then it was channel 876 then it was 839 and then today it ran off to 899 - I don't understand why it continually moves (Same thing with my BBC1 and 2 they move about so I just added the two channels they seem to go to to faves - But PickTV is too random for that)
Why does it do this?
Thanks
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Sarah's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage
9:18 AM
Sarah C: When your receiver scans for channels the first version of Pick TV that is found (probably Crystal Palace) will be placed at position 11 in the channel list. When Bluebell Hill is found later in the scan, because BH is still in 2k mode it is treated as a variation, so is placed in the 800s, in the next available slot. The actual position will depend on how many "alternative" channels have been found during the scan prior to the BH frequency being reached. Once switchover has been completed and all standard definition transmissions are in 8k mode (27th June 2012 in your area) it will be usual for only one version of Pick TV to be stored at position 11, depending on the spec of the tuner this will be either the first version found, or the strongest version of all those that are available. From this date you will probably see a vast reduction of channels in the 800s with only genuine regional variations from the PSB muxes being stored, possibly for London, Meridian and Anglia, depending on the signals available.
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10:59 AM
Hi,
I've lost most of my freeview channels over the weekend in Coventry (Since Saturday). I tried resetting, rescanning and even restoring the device to factory settings and scanning again. No luck. There doesn't seem to be any fault with the equipment, so does anyone know what's going on ? Are there any transmitter problems ? If there are, does anyone know when they will be fixed?
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1:51 PM
Birmingham
I live in Birmingham B1 postcode. Both my freeview on one tv and satellite on another lost signal last night about 09.30pm. I believe im off Sutton Coldfield transmitter. Does anyone know what the hell is going on? Bank holiday and can't view anything. Tried rescanning on freeview and managed to only pick up about 15 channels and those appear either pixellated or just drop to no signal.
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Dave's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
3:40 PM
Chatham
Thank you KMJ,Derby. I cant wait till I can just put in channel 11 and find the channel thereinstead of having to search it 's whearabouts all the time - LOL Many Thanks
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Sarah's: mapS's Freeview map terrainS's terrain plot wavesS's frequency data S's Freeview Detailed Coverage