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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Wednesday, 2 March 2011
Nathan Hartley
7:59 PM

Hi, was wondering if you can help me. I have freeview inbuilt in my tv. Ihave been having problems with several channels so I re-programed and went from about 80 down to 30. I then found this site and followed the instructions at the top of the page. And yes I now do have more channels, But I have no ITV channels or any channel 5 programs. I'm in Swindon SN5 8ES

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Nathan Hartley's 1 post GB flag
Nathan's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
10:50 PM


I have been having freeview issues for about 2 weeks now, I have lost itv, channel 5 etc and others on that frequency. I am in faversham on bluebell hill transmitter. It has been working perfect for 5/6 years so why now on all tv's? Any ideas or know when it will be boosted again ??

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David's 1 post GB flag
Thursday, 3 March 2011
Friday, 4 March 2011
Ken Richardson
7:14 PM

I am trying to record Emmerdale as a series record on my Sony Digital Recorder from Freeview. It switches on automatically sometimes but not on others. Other programmes are OK. I am using the Emley Moor Tx

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Ken Richardson's 1 post GB flag
Saturday, 5 March 2011
Sunday, 6 March 2011
2:30 PM

Got a Bush BTU160DTR. Froze on channel 4+1 (13) i've took stuff out turned stuff off overnight but no joy. Problem when i recorded motd last night. Sometimes a red light flashes looks like an arrow. Please help because the channel is mostly rubbish. Thanks. Jason

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Jason's 1 post GB flag
Thursday, 10 March 2011
4:12 PM

The above does not work on my box upstairs although it is connected to the TV which has built in Freeview and that works fine, on the freeview box I don't have any channels before number 9 and alot of others have all been put into the 800's.
Th box I have downstairs also works ok.

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Mike's 1 post GB flag
Monday, 14 March 2011
Deborah Ogg
1:11 PM

Good afternoon

We have a USA HD tv which we brought back with us from USA and we watch UK Freeview channels using a signal converter model: International KDV-8000 Pal NTSC video converter HDMI 1080p. We receive most freeview channels but don't receive Film4, Yesterday and a couple more. Is there some component inside the signal converter blocking this particular group of channels and if so is there something we can do to view them. My daughter has a British tv with freeview in her bedroom and receives all freeview channels so we know it is possible to get them at this address. The aerial is on the roof.

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Deborah Ogg's 1 post GB flag
Deborah's: mapD's Freeview map terrainD's terrain plot wavesD's frequency data D's Freeview Detailed Coverage
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