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My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound o

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+1, has no sound or the channel line up is wrong

My Freeview box has no EPG, is blank on FIVE, ITV3, ITV4, ITV2+
published on UK Free TV

To deal with the problem you must clear the channel list completely and then rescan - if your box has it in the menus, please the 'installation menu' to do an initial scan or a reset to factory settings or First Time Installation. You MUST delete the entire existing list of channels. On most boxes this technique can be also be used:

Try this:

1) unplug your Freeview box (or idTV) from the mains;

2) unplug the aerial from the Freeview box by disconnecting the cable from the 'RF in' socket;

3) wait 30 seconds;

4) plug Freeview box (or idTV) mains back in;

5) do a complete scan for channels - it will fail without the aerial. (This may be in the installation or initialization menu, and is distinct from any 'add channels option'). Once this is done your channel line up should be empty;

6) reinsert aerial by reconnecting to the 'RF in' connection;

7) do a complete scan for channels again.

The Freeview channel line-up provided by six "multiplexes" - each of which carry five or more TV channels, radio channels, text services and EPG data. In this diagram each ROW represents a multiplex. If you are still missing a whole multiplex (ie everything on the row) you may need to replace your aerial with a wideband type, purchase a larger aerial or you may have interference from a VCR, games console, Sky Digibox or similar.

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Sunday, 10 January 2016
Matthew Crowther
10:59 PM

I've something vaguely similar in that Channel's 4 and 5 don't record properly, with one programme switching to Challenge mid-way. All recordings halved when finished. Audio out of sync. Not sure if connection but everything looks fine presently.
Channel 5 has vanished from the EPG for Saturday 16th onwards. Could just be the DVR I suppose.

I live in Aylesbury so my transmitter would be Oxford.

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Matthew Crowther's 2 posts GB flag
Tuesday, 12 January 2016
michael bauer
3:58 PM

I have had freeview reception but now i can only receive bbc no other channels.
Post code sn8 2qn

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michael bauer's 2 posts GB flag
michael's: ...
Wednesday, 13 January 2016
8:07 AM

Since installing a new Ariel in the loft I receive BBC local news from Hull/ Lincoln area instead of Leeds. I can see Emley Moor mast and live in HD3 area.

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Irene's 1 post GB flag
Wednesday, 20 January 2016
peri ferguson
5:18 PM

No signal in the Betws-y-Coed area since 9.30 am today ..20/1/16. when will this be resumed.
P. Ferguson

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peri ferguson's 1 post GB flag
Tuesday, 26 January 2016
Neil Gallagher
8:11 PM

I am unable to obtain any Freeview channels, they were all available this morning. My postcode is ML1 2LY and I am served by the Blackhill Transmitter

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Neil Gallagher's 1 post GB flag
Neil's: mapN's Freeview map terrainN's terrain plot wavesN's frequency data N's Freeview Detailed Coverage
Tuesday, 2 February 2016
11:05 AM

We live SY26BX area, and we are having problems with a lot of the channels pixels are all scrambled up. It was all okay when we set it all up last year. However its now all over the place. Please can you help. The TV is in our bedroom. Thank you

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denise's 1 post GB flag
ron mcdonald
5:28 PM

I lost all my Freeview channels around 3.00am on the 2/02/206. my postcode is g13 3hu Glasgow.i was wondering if i could get an update as to the current fault. thanking you.

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ron mcdonald's 1 post GB flag
ron's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
8:10 PM

We are experiencing terrible reception on a lot of channels & are unable to receive some channels altogether because of a "weak signal".......This is not a new occurrence.
It seems when we have a bit of drizzle or fog we lose our signal ...!!!
It seems to be getting worse & happening with increased frequency ....
What is the problem????
My postcode is EX164JF
Please respond .....................thankyou.

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G.Mitchelmore's 1 post GB flag

11:13 PM

G.Mitchelmore: DigitalUK reckons you should have pretty decent reception (put your postcode into the site, and it will do that for you). However, if your correct, and when you have wet wether, your signal goes on the fritz, that sounds like there is a link....
Possibly a lose connection/joint letting in moisture and killing the signal. Probably best to get someone out and have a look.

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MikeB's 2,579 posts GB flag
Friday, 5 February 2016
7:01 PM

All channels lost on TV not just me full street g32 7hy

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claire's 1 post GB flag
claire's: mapC's Freeview map terrainC's terrain plot wavesC's frequency data C's Freeview Detailed Coverage
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