Feedback
For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Wednesday, 14 March 2012
M
Mark Fletcher5:58 PM
Halifax
Peter McMahon,Craigavon.Your best bet is to wait until nearer the time of DSO for Divis.Divis will after DSO2 come Wednesday 24 October 2012 become an all group A transmitter and as such you only need to use a group A aerial on this mast if you reside within a poor/marginal reception area within Divis itself.Only in a rare case can a group K be a substitute for a group A antenna on an all group A transmitter.If you cannot wait then you can buy a group K Yagi or X Beam instead and continue to watch Mux C on channel 48 right up until DSO2 or get a group A Yagi or X Beam now but miss out on Mux C until DSO2 (ArqA after DSO2).It is entirely up to you.
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Mark's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
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Brian Lester7:13 PM
Why do'es my picture freeze mainly at the news hour 6pm onwards, and at present i have not had a picture since 5pm 14 - 3 - 12 on most of the commercial channels but the BBC chanels are fine.
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Thursday, 15 March 2012
B
Brian husband12:04 PM
Have read your article on inversion, does this mean every time high pressure going to suffer poor or no reception
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Margaret Carney1:25 PM
Clacton-on-sea
I live in Clacton CO16 8XE. Since Monday 12 March 2012 I have had problem with Channel 19 on Freeview. Tried to watch suits on Tuesday night, but picture kept freezing, then got notification that signal weak, no transmission, check antenae etc. etc. Tried to watch repeat on Wednesday night but same story. Starts of okay and then I lose picture. Same story for Channel 20 Really, which I could get perfectly before Monday. Today I retuned all channels and Channel 19 working fine so far, but what would cause this type of thing.
Margaret Carney
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Margaret's: mapM's Freeview map terrainM's terrain plot wavesM's frequency data M's Freeview Detailed Coverage
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KMJ,Derby2:07 PM
Margaret Carney: The problem is interference caused by signals travelling further than normal due to the inversion effect during the present weather conditions. This is made more likely on Mux ArqA by the use of a temporary frequency at low power (3kW) at the Sudbury transmitter. In June 2012 the frequency will be changed and power increased to 100kW which should help reduce problems from out of area signals at your location.
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jb382:38 PM
Brian husband: About the only honest answer that can be given to that question is that it no-one can guarantee that it wouldn't happen given the right conditions, as even although high pressure problems are nothing new the effect they had on analogue reception very seldom ever completely blotted the picture out except in really severe cases, the rest of the time either causing a variety of moving lines to be seen on the picture, or at other times ghost images sweeping across it from the programme that the offending station might be broadcasting at the time.
The problem with digital Freeview is that its basically an all or nothing mode, as unlike analogue where anything that might intrude onto the same channel as the one being viewed would in most cases only result in elements of disruption to the quality of the picture and with it still being visible, whereas about the same level of interference can cause corruption of the digital signal, the result of always being far more severe ranging from varying levels of pixelation / freezing on video, this usually coupled with audio bangs and screeches, to a total blocking of reception altogether.
In other words digital reception is just not tolerant to being interfered with, this why anyone that insists on an almost 100% reliable signal should automatically think Freesat, as about the only thing that upsets it is a really heavy thundery type downpour, and even then if a slightly larger dish is used this minimises the chance of this happening even more.
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A
Annie B8:11 PM
Aylesbury
I live in Aylesbury. We have interference in our lounge TV all this week and tonight, but not the Dining Room. Lounge has a Humax Box attached. Dining Room TV is new and larger. Reception for both has been great. But this week, the lounge has been constantly interrupted and frozen, recordings were coming into the Humax which is puzzling to me (a non techno person), sometimes the recordings were OK, otherwise not. The dining room TV however, has been fine all the time. We thought the transmitter works were the problem but we don't understand. Both TVs work off same aerial, fairly new and checked by aerial man. Help?
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Annie's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
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jb389:01 PM
Annie B: If prior to this week your system has been reasonably OK then I wouldn't worry too much about your present problems, as they are most likely being caused by the effects of the wave of high pressure that is presently prevailing and which is causing problems for numerous people right across large areas of the UK, the side effect of this condition being that its allowing variable levels of signals from distant stations to be picked which are clashing with the channels you are receiving, or trying to! and needless to say this can affect some channels and not others, and so its possible for your Humax to be affected when recording one channel whereas your TV on a different channel isnt, and of course vice-versa.
Its really just a case of waiting until these conditions have returned to normal again.
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Friday, 16 March 2012
K
KMJ,Derby12:08 AM
Annie B: Further to jB38's post, are both receivers tuned to the same transmitter? Have a look through the channel list of the lounge TV. If there are any channels listed in the 800's it will show that more than one transmitter is being received, these additional channels could give better reception. I say this because both Oxford and Sandy Heath transmitters are predicted to be receivable at your location.
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Wendy Townsend8:00 AM
Southampton
we have a brand new tv and brand new freeview recorder box, both worked for a while, now I cannot use the box with our tv, the tv works ok when aerial plugged straight in,but not working when looped together, works ok at my sons house. We live opposite Isle of Wight.Bought new scart,got aerial man in,says reception is great,but still not picture??costing a fortune so far
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Wendy's: mapW's Freeview map terrainW's terrain plot wavesW's frequency data W's Freeview Detailed Coverage
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