My Sky box has a "no signal message" - what do I do?
Brian Butterworth published on UK Free TV If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.
Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.
Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.
There are three ways you can attempt to reset your box. Please see
What can my do when my Sky Digibox says 'No Signal' ?.
If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.
7:18 PM
I have just recently swapped houses with a member of my family ...i have had no signal for a few days now and cannot even get freeview channels, nothing at all. Please can this be rectified or an answer asap. I am looking at the 4 walls.....i have no email address but will leave my daughters.
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9:14 PM
Will Winter: Its impossible for anyone to give advice on your problem unless they are aware of your location, this in the form of a post code or one from nearby, e.g: a shop, as only then can the reception predictor be accessed.
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3:26 PM
Am having to frequently turn off my skyhd box off at the mains, it has only been installed for 7months. Is there a problem with the box? It is usually that I cannnot turn it back on after being in standby mode. Yesterday there was no sat. picture at sll when it was turned on. After turning it off at the mains & turning it on again signal was back. This morning unable to turn it on from standby until turned off from the mains again.
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9:49 PM
w.winn: If you know for 100% sure that the batteries are OK in your remote control and are making good contact with the terminals, take the batteries out and then reinsert them, then provided that the box is not positioned in an exceptionally bright area then I am afraid that problem is suggestive of the actual box having developed a fault.
If though your remote control has been programmed to switch your TV off or on does it still do it? although if you have a digital camera power it up, then whilst watching the cameras LCD screen point the control at the camera lens area and press any button and you should see a white light appear on the display.
This check does not verify if a code is being sent out by the control, but will indicate if the IR sender is OK.
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1:00 PM
Hi Last Night and this morning I have a blue screen with Sky+HD box isn't getting signal. My sky dish is fine I am getting usual reception on the sky channels in another room (seperate box ,not H D What should I do please
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5:23 PM
Jeanette Gibson: Try swapping the two LNB connectors over on the rear of your box, because if the LNB1 feed is faulty then the signal should return by doing this, the LNB2 input being basically used for recording.
Should it transpire that the signal does return then that indicates the possibility that water has gained access to the connector used on the dishes LNB from the boxes original LNB1 input cable.
The "F" connector concerned would require to be unscrewed from the LNB and then further unscrewed from the cable for purposes of being dried out with a tissue, then with the connector being smeared inside with some Vaseline before being re-assembled.
Of course if access was gained to the dish after the picture had returned by having swapped the cables over, then the possibility of water in the connector can quickly be verified (or not) by swapping them over again "on the dish", as this action should cause the picture to vanish again.
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3:32 PM
Change to Virgin ? Latest Sky boxes have a problem.
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5:55 AM
It's snowing this morning and that is probably affecting reception as my dish gets covered with snow. If that is the case, is it OK to remove the snow with a sweeping brush?
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8:19 AM
just swept snow off the dish . magic signal is back .
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