My Sky box has a "no signal message" - what do I do?
Brian Butterworth published on UK Free TV If you are getting the message "no signal" this would indicate that there is a problem with the signal from your dish into your box. Even without a card inserted into a Sky Digibox, if there is a signal, you will always get Sky Guide and the free channels.
Try powering off your box, remove the card, check carefully the cables, especially the connection to the dish, reapply the power and then when asked to insert your card you should then be able to see (for example) Sky News on 501 and the BBC News channel on 503.
Once you can see any channel, reinsert your card. This should, after about one minute, give you the channels you expect, such as 103, 104 and 105.
There are three ways you can attempt to reset your box. Please see
What can my do when my Sky Digibox says 'No Signal' ?.
If you continue to get "No signal", you dish may have been misaligned, or there may be a fault with the cables and connectors, or a problem with the Digibox. You can see the signal strength by pressing SERVICES, then 4-SYSTEM SETUP and 6-SIGNAL STRENGTH.
8:10 PM
Gary: If you are referring to Freeview reception and you are using a communal aerial then its best to check with a neighbour to determine if others are having the same problem as yourself, if not then make sure that the jumper lead you are using is not defective, as when dealing with communal installations if your TV or box is known to be OK then the problem is in effect out with your control as far as the aerial is concerned.
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10:43 AM
No signal on my skybox=any reason for that from your point of view?
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11:14 AM
Paul Kelly: This isnt really enough information to determine anything as there can be a multitude of different reasons for this, the info required being the type of Sky box are you using, e.g: a standard box / Sky + / or maybe a Sky+ HD box, and have you tried carrying out any checks such as mentioned in my posting of 11th Feb @ 11.00PM in reply to Steve, this being seen if you scroll up the screen above your own posting.
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6:19 PM
My Sky is saying no signal?
Could it be that it is thick fog outside and interfering with the dish?
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9:43 PM
Lost signal all of a sudden yesterday, hasnt come back on since. ive tried all the resetting options ive checked the connections all seems fine, checked the dish and from what i can see it seems fine. im getting 0 signal strength and NULL in the check boxes next to lock indicator and network ID, cant get any channels whatsoever not even bbd 1, so frustrating!!
Anyone got any suggestions????
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8:29 PM
Lost signal to day date 12th march. tryed all still not working cant get to speak to anyone very disapointed living in Dublin. Ireland. Ann.
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8:31 PM
No signal cannot get it to work.
tried everything.
very disapointed.
Ann.
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8:33 PM
No signal cannot get it to work. very disapointed. tried everything. Ann
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12:07 AM
ANN SHORTALL.: It would be of assistance to anyone that may offer advice if they knew exactly what you had lost the signal on?
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jamie and ANN SHORTALL snow on your dish will stop it from working.
If the signal dose not return when the snow has melted then the dish may have moved or water has got in the dish LNB socket.
What signal level do you have?
Press SERVICES then 4 then 6 for signal test.
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