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Brian Butterworth published on UK Free TV For the last six years, I have answered many thousands of personal emails that you have sent to UK Free TV.
Sadly, I am unable to offer this personal service at the moment.
Until I can restore this service, please can you leave any questions you have on an appropriate page, where they will be answered as soon as possible, or below, if you can't figure out where to ask.
I look forward to your questions!
Help with TV/radio stations?
In this section
Sunday, 3 November 2013
J
jb389:17 AM
Anna : As you would appear to be located in a relatively well spaced out area you "might" be able to receive a reasonably good signal from Winter Hill (@ 4 miles) on a set top aerial "if"you can manage to access same, if not then a short length of wire (about 6 feet or so) connected into the boxes aerial socket (middle cup of) might also be suffice for a test.
The best way to conduct a test like this is to leave the box sitting on the BBC "before" removing the aerial connection and replacing it with one of the test alternatives suggested, this being done simply to ensure that you can actually receive it on whatever alternative you choose, and although the picture obtained (if any!) might not be particularly stable this doesn't really matter as the whole purpose of the exercise is to find out if ITV vanishes whilst using it.
By the way when ITV1 vanishes is ITV3 affected in any way? the reason I enquire is that its on the next mux channel down from ITV1.
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Anna
11:11 AM
Bolton
11:11 AM
Bolton
jb38: Thanks jb38. Not really sure i understand. Are you saying I should test it with a top-set aerial?
Yes, when ITV vanishes, I also lose ITV3
This morning I have all my channels. Can this happen with a faulty aerial that channels come and go? I wondered if my laptop could be interferring?
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Anna's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
Anna
11:34 AM
Bolton
11:34 AM
Bolton
Dave Lindsay: Thanks Dave. i have all my channels this morning. Wondered if a lap top could interfere?
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Anna's: mapA's Freeview map terrainA's terrain plot wavesA's frequency data A's Freeview Detailed Coverage
J
jb3812:57 PM
Anna: As far as a test with a set top aerial is concerned basically yes, as its about the only way of being able to point the finger in a positive way at the aerial as being the likely cause of your problem.
However, as you have now confirmed that ITV3 is also lost then although a defective connection on the aerial could still be responsible it "might" also point to the possibility of the receiver being swamped by a 4G transmitter being tested in your area, as some receivers are far more susceptible to swamping than others as it all depends on factors concerning the tuner.
Taking this factor into consideration it would then be interesting to know the result if your new box was tested out on your neighbours aerial system, because if anything of a 4G nature is responsible then its likely to show up when the box is connected into another aerial system, that is provided that the aerial in question was located not that terribly far away from your own.
By the way, in areas where 4G might possibly cause problems (with certain tuners) it mainly affects reception of Ch60 / C59 etc and tapering off to a certain extent downwards, this being why I enquired about ITV3 by it being on C58, this then followed by the next down the line being C55 / ITV4 - and so on.
I am not saying that this actually applies, but if it did then that said would be the effect.
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Anna: It's unlikely that a laptop will interfere with the TV reception. You could always try powering down your laptop as that would prove either way.
It may be worth finding out if there is a 4G testing in your area which may interfere with TV reception. The body set-up by the mobile operators and charged with alleviating interference is at800. Give them a ring and explain the issue, giving times of the interference if you have them and they should be able to tell you whether those times coincided with a 4G base station being on the air.
See here for contact details:
Contact at800 / DMSL | General Enquiries | at800
If it appears to be a possible case of 4G interference then they will probably send you a free filter to put on your aerial lead.
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Monday, 4 November 2013
D
David1:59 PM
I have a problem with picture freezing,had engineer out and he did a re-tune with aerial lead out for 2nd half of re-tune,after re-tune i had ch 15 but next day i had lost ch 15,i have a television with freeview built in,i am on Bilsdale
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P
pete6:56 PM
i live in hertford herts and it says on my screen sky box isnt getting a satellite signal can you help
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J
jb387:52 PM
pete: This message can appear if your dish has been blown (or knocked) slightly out of alignment, go into the signal check screen (services - 4 - 6 on a non HD box) and check if anything is being indicated, because anything that is has to be around the 50% + level on both strength and quality to resolve a picture.
Before carrying this out, "if" your box is of the older variety I would suggest that you disconnect the box from the mains for 5 mins or so before powering it up again.
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R
Richard Wicks10:20 PM
King's Lynn
how can I combine the digital signals from Belmont and Kings Lynn transmitters.
I was able to watch the local new before anolouge was turn off?
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Richard's: mapR's Freeview map terrainR's terrain plot wavesR's frequency data R's Freeview Detailed Coverage
Richard Wicks: You can still watch local news with your aerials combined as they were previously. The added difficulty is with COM5 and COM6 from Belmont being on C53 and C60 respectively.
In answer to your question, I've made a suggestion before:
Freeview reception - all about aerials | Installing | ukfree.tv - 11 years of independent, free digital TV advice
This requires two diplexers, a King's Lynn aerial and two Belmont aerials or one Belmont aerial fed into a splitter.
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