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I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem might be?

I have now lost all signal can you tell me what the problem mig
published on UK Free TV

The problem could be one of:

- the aerial has been moved or damaged;

- the cables or connectors that connect the digibox to the aerial are damaged;

- the digibox has broken.

If you have a "spare" digibox you use this to test the aerial connection. Can you still watch analogue TV OK?



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Comments
Sunday, 7 July 2024
C
Chris.SE
sentiment_very_satisfiedPlatinum

11:14 PM

Richard Pearce:

The Ridge Hill transmitter has been having Planned Engineering and if you are in a weaker signal area, reduced power or use of the reserve antenna could be affecting your reception,
We need a full postcode to check your predicted reception to offer further detailed advice.

Please tell us where your aerial is located, and roughly how old it is.
From your mention of your equipment I assume that you may have an amp/splitter to feed more than one device. Do you know the make and model? Where is it located?
How are you boxes and TVs (inter)connected? Are they each fed with a seperate output from a splitter?

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Chris.SE's 4,268 posts GB flag
Monday, 15 July 2024
P
Peter Nugent
10:13 PM

Post code KA5 5EN
Hi, I've just moved into a new housing development in Tarbolton, South Ayrshire and I have no channels when I scan my tv. I have a Phillips indoor aerial. Model SDV5202. It worked fine in my last post code. I have a Samsung tv.

link to this comment
GB flag
S
Steve Donaldson
sentiment_satisfiedSilver

11:06 PM

Peter Nugent: As it's a new development, I struggled a little to find the location. Google Maps and Bing Maps don't recognise the individual postcode. However, having checked Royal Mail Postcode Finder recognises it and says it is Jenny Lane, Tarbolton, Mauchline. A further search brought up a council planning page which gave me the location on the north west edge of Tarbolton, west of B730 Croft Street and north of Westport.

If this is where you are then the transmitter you are looking to tune to is Darvel on a bearing of 62 degrees. This is roughly perpendicular to Croft Street. It is 9 miles out and, with exception of any local obstructions, you appear to have line of sight.

Your TV is not tuned and you cannot tune it without a signal. But in order to get a signal you need your TV tuned so you can attempt to locate your aerial is the best position. You therefore need to take a strategic approach. Use manual tuning to tune to Darvel's channels. If you have no joy where it is at present, then move the aerial, and the TV if needs be, to somewhere facing in the direction of the transmitter. This is in order to give yourself what may appear the biggest chance of actually picking up the signal. Once you have the TV tuned in, then move the aerial if needs be to somewhere more convenient and where it can get a signal. Don't retune because once it's tuned to the transmitter frequencies if it isn't showing a picture then that is because the aerial is not sited where it can get a satisfactory signal.

The multiplexes for Darvel are:

PSB1 - BBC A - C22
PSB2 - D3&4 - C25
PSB3 - BBC B - C28
COM4 - SDN - C32
COM5 - Arq B - C34
COM6 - Arq B - C35
Local TV - C31

Freeview has published a list of programme channels including which multiplex ('mux') they are on, as per the above, i.e. BBC A, D3&4 etc:

https://www.freeview.co.uk/corporate/platform-management/channel-listings-industry-professionals

You might get the Local TV multiplex on C31 and you might not. Indeed, there's no guarantees about any of them!

I suggest you make an assessment of where is the clearest view in the direction of the transmitter and work from there.

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Steve Donaldson's 226 posts GB flag
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